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Filter Reviews By:Rating, Profile, Gender, Age (444)
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Showing 1-30 of 444 reviews
Jun 19, 2023
Great place to shop
I call HD my store and I pay a little more but the quality is there but not always the product and some of the floor people walk around like zombies and others are always asking can i help except those helping other cuatomers.
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Recommended
Jun 17, 2023
very nice mannered employees
My wife and i bought a refridgerator that happened to be on sale for a great price.Just what we were looking for.The person that helped us was really friendly and very helpful and knowledgeable.
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Recommended
Jun 13, 2023
poor customer service
Flooring wasnt on shelf. 3 calls over the intercom did nothing to bring a employee to help. I took the portable stairs and found the pallet of flooring and finally a employee stopped to help. Bopught pallet full. He brought to the front but couldn't get outside because the BIG DOORS on the contractor side were locked and the lady manager took 30 minutes to finally bring the keys. She acted as if it was the customers fault for messing up her day.
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Pro
Apr 24, 2023
Saturday shopping
Thank you Taylor for being helpful and making my shopping experience pleasant
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Recommended
Apr 22, 2023
GOOD WASHER, POOR INSTALLATION, STORE CORRECTED AFTER POOR INSTALLATION
PURCHASED WASHER WITH INSTALL. THERE WAS NO INSTALL THE MEN HAD NO TOOLS AND PRETENDED TO BE LEVELING WITH A PAIR OF PLIERS. WHEN ASKED THEY CONFESSED THAT THEY DID NOT LEVEL CAUSE THEY HAD NO TOOLS. TOLD ME TO STICK A BOARD UNDER THE NEW WASHER TO LEVEL IT.
CUSTOMER SERVICE AT HOME DEPOT MADE IT RIGHT.
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Recommended
Mar 29, 2023
Garden department
Excellent advice from the person that oversees the garden department
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Recommended
Mar 20, 2023
Great store, helpful employees
Clean, well stocked store. Helpful, friendly employees.
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Recommended
Jan 10, 2023
Customer Service
Did the transaction over the phone and the lady was very quick. In and out with out any problems.
by
Jan 1, 2023
Extra staff
Seems like Home Depot has hired more staff, I didn't have to hunt for an associate to help with my shopping list.
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Recommended
Dec 21, 2022
Once again
Once again, I purchase something and the price charged didn't match the price on the placard. I bought 3 cuft bag of peat moss. It was marked at $10.99. I was charged $18.97
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Dec 6, 2022
Quality not quantity
I am constantly amazed at the diligence and professionalism of Home Depot rank and file. Hopefully this will be the year to reverse the trend of undersupplying employees to maximize profits.
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Recommended
Nov 29, 2022
Home Depot is always well stocked and you can always find an employee to help you when you need it.
My husband loves Ryobi products and I was able to get a great deal on a battery powered multifunction tool as well as a 10 ga Nailer. The products were right up front and easy to find.
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Recommended
Nov 22, 2022
The Jonesboro AR Home Depot has the best employees who are always so helpful.
I needed a new piece of apex water line as well as the shut off valve for under the bathroom sink. I got all the help I needed and even then the employee took me to the floor transition piece that I also needed. It was a great shopping trip and I can always find help at the Home Depot.
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Recommended
Sep 7, 2022
Outstanding Customer Service in Store #1406
I am beginning to Remodel and Contract for residential properties and found that the Flooring Department Sales Person in the Jonesboro, AR store very helpful and interested in obtaining my business. Her attitude toward being helpful made my transactions much easier than if working with someone less invigoration!
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Jul 18, 2022
The greatness of Home Depot!
The store is always so well organized and the workers keep busy and always willing and ready to help the costumers.
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Recommended
Jul 3, 2022
Store Credit
I feel that store credit should be able to be used online since that's apparently the only way I'm going to get the product I need.
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Recommended
Jun 27, 2022
Customer service!
Cassie was amazing with assisting me with my purchase, she went above and beyond
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Recommended
Jun 1, 2022
GREAT EXPERIENCE
Went to Home Depot in Jonesboro AR and found a great price on a side by side refrigerator. The store was well stocked and the sales person was very helpful.
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Recommended
May 24, 2022
Lousy service
I went to buy a simple $10.00 door knob. I couldn't see the one I wanted. Asking for help, calling customer service and waiting for 2 minutes for someone to answer. Which they didn't. After 30 minutes of standing there waiting for some help. I had to settle for a door knob that was twice as much as I could afford.
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May 1, 2022
Great employee
We look for Kathleen every time we shop at Home Depot. She is so nice and does her best to help us if we need anything we can't locate
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Recommended
Apr 27, 2022
Helpful staff and in stock items
I’ve been shopping with Home Depot for a good amount of time and I gotta say. Good job Home Depot! You make my project go as smooth as they can and I’m greatfull for that.
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Recommended
Apr 1, 2022
Extremely bad service! Employees are lazy and unfriendly and unhelpful!
Everytime I go to this location it’s BAD service. Everyone is walking around doing NOTHING and when asked to they try to put it off on someone else! Will never shop here again!
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Mar 21, 2022
Great store.
I love shopping at my local Home Depot. Everyone is always willing to help and I can find everything I need there.
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Mar 15, 2022
Great Staff!!!
Chelsea, Hailey, Ms. Kathleen, and Ms. Amber are GRRRRRRRRRREAT!!! Those ladies make sure I'm taken care of every visit. They greet me with a smile and see to it that I'm assisted immediately. I love those ladies and they are the reason I come in 3-5 days a week.
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Recommended
Feb 1, 2022
great line of products
if they dont have it they can get it for you
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Recommended
Dec 11, 2021
Don’t waste your time.
Bought a wood splitter, no help loading, nobody had a wrench to remove safety bolt from hitch. Very slow and unorganized. Won’t be going back.
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Dec 2, 2021
GREAT SERVICE
WE BOUGHT CHRISTMAS REINDEER FOR YARD.KATHLEEN OUR CASHIER MADE IT THE BEST TRIP TO STORE.
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Recommended
Dec 1, 2021
Microwave Shopping
I was shopping for a countertop microwave. The store had limited models available but I found one that fit my needs and purchased it.
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Recommended
Oct 31, 2021
Awesome store
Kathleen was so helpful while trying to answer service desk questions and calls! Because of her we go what we wanted and she made us feel welcomed.
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Recommended
Oct 16, 2021
Getting what I needed
I bought my product it was easy to find and easy to purchase sales staff was excellent courteous and polite and very helpful part of your staff