#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(305)293-5082
Tool & Truck Rental(305)293-5088
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2811 N Roosevelt Blvd
Key West, FL 33040
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Customer Store Reviews

  • 4.6 out of 223 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (223)
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Showing 1-30 of 223 reviews
Great place to shop,store is clean and the people are very helpful.
Great place to shop,store is clean and the people are very helpful.
by
  • Verified Purchase
  • Recommended
Anne-Rose is one the best employees at this store.
Anne-Rose is one the best employees at this store.
by
  • Verified Purchase
  • Recommended
Great store to shop at
Great store to shop at
by
  • Verified Purchase
  • Recommended
All of the guide lines listed apply. Great store overall.
All of the guide lines listed apply. Great store overall.
by
  • Verified Purchase
  • Recommended
I was new to Key West and needed items for BBQ. They have a large variety from grills, to cooki...
I was new to Key West and needed items for BBQ. They have a large variety from grills, to cooking utensils and wood chips for smoking. All the items were priced well. I would give it five stars but I only went to two or three isles and wasn't in the store very long.
by
  • Verified Purchase
  • Recommended
Parking
The parking and leaving the parking lot going north is a little frustrating but I love the store overall.
by
    • Recommended
    My checkout person Joyce was very helpful and friendly !!!!
    My checkout person Joyce was very helpful and friendly !!!!
    by
    • Verified Purchase
    • Recommended
    was ok
    was ok
    by
    • Verified Purchase
    • Recommended
    Friendly staff, everything you need is always in stock
    Friendly staff, everything you need is always in stock
    by
    • Verified Purchase
    • Recommended
    I have been a regular customer of this store since it opened. I do all of my home improvement sh...
    I have been a regular customer of this store since it opened. I do all of my home improvement shopping there. I also buy our landscaping needs, pavers, cleaning products etc there. I have replaced my decks and stairs, remodeled an upstairs bathroom and decorated my home with products from Home Depot. One of the employees, Lucy LeCoumpte, has been a great help in planning out the bathroom and ordering the needs products. I plan to go back to her when I tackle the kitchen. They only thing I don't like is that I always buy more than I went there for! Good deals, great products!
    by
    • Verified Purchase
    • DIY
    • Recommended
    Key West
    Great experience. Employees were helpful and friendly. Store was neat. Check out was efficient.
    by
      • Recommended
      Clean store products easy to find
      Clean store products easy to find
      by
      • Verified Purchase
      • Recommended
      Store was a little small but well stocked, clean and well organized. Staff were friendly and help...
      Store was a little small but well stocked, clean and well organized. Staff were friendly and helpful - a nice store to visit.
      by
      • Verified Purchase
      • Recommended
      Although I reside in Key West, I own property in Myrtle Beach, SC. When I shop at Home Depo...
      Although I reside in Key West, I own property in Myrtle Beach, SC. When I shop at Home Depot or Lowes (which is closer to my property than Home Depot), I use the Key West Store as my basis of comparison. Lowes employes I find far less helpful, and the store is not as neat and well organized. Often I will drive ten miles further to shop Home Depot. The associates there are helpful, though never as helpful and friendly as those of the Key West store. Thanks Key West Home Depot.
      by
      • Verified Purchase
      • Recommended
      Helpful
      The guy actually took us to the isle to show us what we where looking for instead of saying "go to isle 7 you find it on the left
      by
        • Recommended
        store and people are great !!!
        store and people are great !!!
        by
        • Verified Purchase
        • Recommended
        every one dose what ever they can to help you !!
        every one dose what ever they can to help you !!
        by
        • Verified Purchase
        • Recommended
        Store employees have always been professional. Would love to see a selection of electric grills
        Store employees have always been professional. Would love to see a selection of electric grills
        by
        • Verified Purchase
        • Recommended
        Great store
        Great store
        by
        • Verified Purchase
        • Recommended
        The store associates are always friendly and helpful.
        The store associates are always friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        Great store experience, as always
        Th store was clean and there are always plenty of staff ready to assist you
        by
        • Verified Purchase
        • Recommended
        Very nice store!
        Store was clean and everyone was very helpful.....
        by
        • Verified Purchase
        • DIY
        • Recommended
        Store Representatives
        Everyone I came in contact there was very helpful and professional. I will definitely be going back to the Key West location.
        by
          • Recommended
          Great customer service!
          Shelly, was friendly and helped me get the right A/C wall unit that I needed for my store. Thank you.
          by
          • Verified Purchase
          • Pro
          • Recommended
          Great store and easy parking.
          The store was very clean and neat, and now that they have added parking spaces it's much easier to find a place to park.
          by
          • Verified Purchase
          • Pro
          • Recommended
          Delighted to shop at KW HD!
          I was "that customer" who needed the hard to find item that was boxed up on the top shelf. :) I was so pleasantly surprised at how eager the HD staff was to help locate the item and get it down quickly & efficiently. Instead of feeling like a nuisance, the kind employees made me feel like a truly valued customer. In fact, every employee I encountered was friendly & ready to help. Keep up the excellent customer service, Key West! Special thanks to Debbie West & Serge!
          by
          • Verified Purchase
          • DIY
          • Recommended
          Need more experienced staff
          They need to stay on top of their ordering and get more experienced staff
          by
          • Verified Purchase
          • Pro
          • Recommended
          It's the only we have here in Key West.,Fl
          Yes it was clean,the staff isn't as knowledgeable as it has been over the years
          by
          • Verified Purchase
          • Pro
          • Recommended
          Poor Customer Service
          The employees of this location could care less about helping customers with the exception of the tool rental department. Over the last 3 weeks I've been in the store at least 10 times and every time has been the same. It's disappointing at best since I moved here from Jacksonville, Florida and all the Home Depot locations have exceptional customer service.
          by
          • Verified Purchase
          • DIY
          1 found this review helpful
          Great experience in the Garden Department.
          The woman in the plant department was extremely knowledgable and helpful. She helped steer me toward the right plants for the area and what I was hoping to achieve.
          by
          • Verified Purchase
          • Pro
          • Recommended
          Showing 1-30 of 223 reviews

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          Pro Service Desk

          (305)289-6464

          Mon-Sat: 6:00am - 9:00pm

          Sun: 7:00am - 8:00pm