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Filter Reviews By:Rating, Profile, Gender, Age (652)
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Showing 1-30 of 652 reviews
Dec 8, 2020
Store was neat and clean and shelves were well stocked. We received assistance right away in the...
Store was neat and clean and shelves were well stocked. We received assistance right away in the cabinet section. Associate Gail was very friendly and very helpful when designing our kitchen cupboards. Love our Home Depot store, thank you for being there for us!!
by
Verified Purchase
Recommended
Dec 5, 2020
We shop at the Lake Wales Home Depot because we know Dennis Croom is there to help us with any ap...
We shop at the Lake Wales Home Depot because we know Dennis Croom is there to help us with any appliance questions we may have.
by
Verified Purchase
Recommended
Dec 4, 2020
The store is clean friendly staff and helpful and good quality product great prices and deals
The store is clean friendly staff and helpful and good quality product great prices and deals
by
Verified Purchase
Recommended
Dec 1, 2020
Rental here better than most polk County locations
Rental here better than most polk County locations
by
Verified Purchase
Recommended
Nov 30, 2020
Excellent service! I wanted to check their prices and Lowe’s prices. I checked the prices at Home...
Excellent service! I wanted to check their prices and Lowe’s prices. I checked the prices at Home Depot had three sweet little girls waiting on me couldn’t have been more happy with them. I left went down the road to Lowe’s I waited over 35 minutes couldn’t get anyone to help me so as I left I told one of the dozen or more people standing up front. (since you don’t wanna wait on anyone around here I’m going down to Home Depot to buy my refrigerator) and I did just that. I am no longer going to be a Lowe’s shopper since they don’t have anybody to wait on you I am now a Home Depot shopper.
by
Verified Purchase
Recommended
Nov 29, 2020
you need to have more casher's not auto casher's give pepole a job
you need to have more casher's not auto casher's give pepole a job
by
Verified Purchase
Recommended
Nov 26, 2020
Great store lots of help nice employees.
Great store lots of help nice employees.
by
Verified Purchase
Recommended
1 found this review helpful
Nov 23, 2020
WE BOUGHT A NEW WASHER AND DRYER SET. THE SALES MAN DENNIS WAS AN AWESOME EMPLOYEE AND KNEW APPLI...
WE BOUGHT A NEW WASHER AND DRYER SET. THE SALES MAN DENNIS WAS AN AWESOME EMPLOYEE AND KNEW APPLIANCES AND EASY TO DEAL WITH. EVERY TIME I COME HERE NO PROBLEMS AND STAFF IS FRIENDLY TO DEAL WITH.
by
Verified Purchase
Recommended
Nov 9, 2020
Well I must say I do have other stores that I like to go and shop, but when it comes to my home n...
Well I must say I do have other stores that I like to go and shop, but when it comes to my home needs, I strongly count on home depot to meet my home needs, until now home depot has not let me
down. Than you H/D for being there for me.
by
Verified Purchase
Recommended
Nov 9, 2020
Gail was extremely helpful with getting our countertop order placed.
Gail was extremely helpful with getting our countertop order placed.
by
Verified Purchase
Recommended
Nov 6, 2020
Thank you to "Tee" who helped me at the Lake Wales, FL store today. Very kind and quick to help...
Thank you to "Tee" who helped me at the Lake Wales, FL store today. Very kind and quick to help! Found exactly what I was looking for thanks to him.
by
Verified Purchase
Recommended
Nov 4, 2020
Great shopping experience! The store was clean and neat. I felt very comfortable shopping there...
Great shopping experience! The store was clean and neat. I felt very comfortable shopping there. I could not find what I was looking for, Josh Home Depot associate took me to the product and asked if he could load the product for me and he did!! This Home Depot store has the best associates, I really appreciate how they took care of me today! Cashier Patricia was just as pleasant!
by
Verified Purchase
Recommended
Oct 31, 2020
Home Depot is my Home away from home! It is like a Toys r Us for adults.
Home Depot is my Home away from home! It is like a Toys r Us for adults.
by
Verified Purchase
Recommended
Oct 28, 2020
The store was very clean, we found everything we needed except or a wood hauling cart to purchase...
The store was very clean, we found everything we needed except or a wood hauling cart to purchase plywood. We had a wonderful shopping experience with Greg from the lumber department, who actually went out in the parking lot to find a wood hauling cart! Associates were very friendly. We love Lake Wales Home Depot store!1
by
Verified Purchase
Recommended
Oct 27, 2020
great employees, prices, and products
great employees, prices, and products
by
Verified Purchase
Recommended
Oct 24, 2020
The Lake Wales Home Depot is probably the best run location we have ever shopped at. Clean, organ...
The Lake Wales Home Depot is probably the best run location we have ever shopped at. Clean, organized, good employees.
by
Verified Purchase
Recommended
Oct 24, 2020
This store is very clean and easy to find what you are looking for. I did not need assistance fro...
This store is very clean and easy to find what you are looking for. I did not need assistance from any associate. Home Depot is almost always a great experience to shop at. We really enjoy shopping at the Lake Wales Home Depot store. Thank you for being there!
by
Verified Purchase
Recommended
Oct 22, 2020
i COME IN THE STORE EVERYDAY AND i SPEND 35,000. OVER THE LAST 6 MONTHS AND EVERYTHING IS GOOD, ...
i COME IN THE STORE EVERYDAY AND i SPEND 35,000. OVER THE LAST 6 MONTHS AND EVERYTHING IS GOOD, i'VE VERY HAPPY WITH PATRICIA THE PRO CASHIER.
by
Verified Purchase
Recommended
Oct 13, 2020
Love this Home Depot store, this store is very clean and associates are very friendly. Due to CO...
Love this Home Depot store, this store is very clean and associates are very friendly. Due to COVID, the stores shelves were not stocked as well, and we completely understand this. We found most of what we went shopping for. Love this store!!
by
Verified Purchase
Recommended
Oct 7, 2020
Store associates were readily available, but we did not need any help today. The store was neat ...
Store associates were readily available, but we did not need any help today. The store was neat and clean. We always shop at Home Depot first, they are our go to store!!
by
Verified Purchase
Recommended
Oct 3, 2020
Been shopping this store consistently since I purchased a home 6 years ago and it has always been...
Been shopping this store consistently since I purchased a home 6 years ago and it has always been a great experience
by
Verified Purchase
Recommended
Sep 21, 2020
I've been shopping at this particular location for 6 years because of the friendly and knowledgea...
I've been shopping at this particular location for 6 years because of the friendly and knowledgeable staff
by
Verified Purchase
Recommended
Sep 19, 2020
On 9/17/20 I went in to buy fiberboard. Two young men Andy and Javier were very nice and polite ...
On 9/17/20 I went in to buy fiberboard. Two young men Andy and Javier were very nice and polite to me and other customers told us the aisle was temporarily closed. A Few minutes later one of them concerned about our wait apologetically came up to us again and explained why the aisle was close and what they were doing and promise to open as soon as possible. When they reopened the aisle again they both offer to help with anything we needed. Thanks Andy and Javier you guys made a difference.
by
Verified Purchase
Recommended
Sep 16, 2020
Store was very clean, an associate was very willing to help me find the aisle I needed and then h...
Store was very clean, an associate was very willing to help me find the aisle I needed and then helped me pick out the correct product I needed. Found everything else I needed with ease.
by
Verified Purchase
Recommended
Sep 15, 2020
clean and organize followed the safety procedures for covid-19. Employees very helpful.
clean and organize followed the safety procedures for covid-19. Employees very helpful.
by
Verified Purchase
Recommended
Sep 11, 2020
Friendly staff, clean store and you always will find what you need.
Friendly staff, clean store and you always will find what you need.
by
Verified Purchase
Recommended
Sep 10, 2020
This store has great employees with positive attitudes and always ready to help someone. The cash...
This store has great employees with positive attitudes and always ready to help someone. The cashier Willesleyann was very helpful in finding the aisle of where the product I was looking for and also called for help in that department for me. Great service!
by
Verified Purchase
Recommended
Sep 10, 2020
Great service from all the employees we encountered. Very knowledgeable and accommodating. Helped...
Great service from all the employees we encountered. Very knowledgeable and accommodating. Helped us find everything we need and arrange delivery for items that would not fit in our vehicle.
by
Verified Purchase
Recommended
Sep 7, 2020
This store is very clean and has friendly employees. They really do their best to put the custome...
This store is very clean and has friendly employees. They really do their best to put the customers first and help with anything.
by
Verified Purchase
Recommended
Aug 30, 2020
The store is clean and Covid -19 guidance seen to be follow, just a few careless customers withou...
The store is clean and Covid -19 guidance seen to be follow, just a few careless customers without any protection wondering the aisle without any interference from associates.
I experience only one associate that refer us as 'those people" in the area of "kitchen, refrigerators" instead of the more professional language of customers. She was referring for someone to help us, I almost walk out but a wise woman (my wife) hold me to continue.
That ruined a positive review, I found the microwave, but not in stock and I have to "order" at an additional cost of $59.00 for delivery. I asked for a store pickup and that was not available.
Other than pleasantries the order was done uneventful.