Reviews for Latham #1259

We traveled from Saratoga Springs, NY to buy chimenea at the Latham store . Employees do there best to satisfy the customers. Impressive! The store actually has inventory!

Associates are rude and unwilling to help. I was told by multiple people to find an item that was not on the shelf myself, and only then would they get it down for me.

Zara and Natalie helped me find and made ready for pick up an odd sized microwave for a needy neighbor. Seriously, on only about an hour’s notice

Customer service went above and beyond to help me.

Shopping for paint and painting supplies was easy since there was sufficient inventory to choose from.

Bring dollar bills or Dig up your old plastic credit card because this dinosaur age store does not accept smartphone tap and pay. Not at self pay, not at cashier pay and not at the customer service counter not even one location in the whole store will they accept tap and pay with your smartphone. They basically tell you to drop your purchases and drive home

We went in to HD to get tile for our kitchen and Geoff was very helpful, and knowledgeable about the products we needed.

I had a complicated return and Shadez helped me from start to finish. She did everything she could to make sure I was taken care. She deserves a 10 star review and a promotion. Home Depot needs more employees like her!

We had several staff help us during our visit to Home Depot, everyone was so nice and helpful. Natalie and Jordan in customer service were awesome… they were super friendly and we were thankful they were there to help us!

Our hot water heater went in the evening and the staff was amazing, intentive, pleased to help us, and we never felt rushed and it was late in the evening! The kindess from the employees made a crappy situation much better to deal with!

This store is so close to my home and although I went all over looking for the floor I wanted it wasn't until I got to Home Depot that I found it and I was so pleased Two weeks l was looking and to think it was just outside my doorstep all the time

This Home Depot in Latham NY has many advantages especially good quality products to choose from and arranged so easily located. Signage is well placed. The Home Depot has a convenient location and customer service next to none in the area. You will enjoy the friendly staff and management runs a well organized store. Sanitary wipes were made available to allow for cleaning of handles on carts which is a plus especially in the age of COVID. I always enjoy shopping for large purchases here or just quick items to complete a project. The Home Depot has it all in store or online and you will enjoy your experience shopping with The Latham, NY Home Depot and the very friendly and helpful employees

The friendliest of workers and always willing to help out, and they know their stuff

The employees are attentive and customer service oriented. The store is clean and easy to navigate.

Young lady at the customer service desk was very sweet and helpful. I believe her name was Bridget. She did my return very quickly and was able to point me in the right direction for a power tool. Gentleman in the hardware section was very nice too, his name was Wayne. I hope my husband likes his gift for Father’s Day!

Jordan N is by far one of the nicest team members at this store. He was extremely helpful and helped me gather all my items from start to finish and helped me get it to my car. Above and beyond service!

Best store I been too

My shopping experience the Latham Home Depot is always a pleasant experience. The employees are always courteous and polite. Thank you Home Depot.

Superb customer service by Jordan H. and his team at the desk is to be applauded. Well Done!!

I had a terrible experience buying paint. The employee who helped me clearly had no idea what she was doing. I gave her the room dimensions and all the info about the project, and she had no idea how to calculate how much paint I needed. She also kept telling me that leftover paint is not returnable, as if I didn’t already know that. She told me a quart would be enough, and it ran out halfway through my project. I had to delay my project to go back to the store and buy another quart - at that point I could have just bought a gallon for the same amount if money I spent, and had extra paint leftover for touch ups.

The staff are phenomenal. Special thanks to Ali for finding my lost purse in the parking lot and giving it to store manager. Thanks to cashier, Hassatou, for going out of her way to find the manager to return my purse. Very much appreciated. GABBY All helpful and pleasant.

good store but needs better customer communication with staff they have good stuff prices need to be a bit lower

Worst experience ever hire people waiting over a half hour to get assistance is ridiculous

Great, helpful staff, always there with a smile to help steer you into the right direction, helpful and not at all pushy, and enough folks around so you can find someone for help whenever you need it.

Front end cashiers and managers are not helpful at all. Had to go back and get bar codes for myself as they would not do anything to help. Waited 20 minutes! I’d probably still be there if I didn’t take my own initiative and do their job and help a customer out and get the bar codes that were needed to sell the product

Everyone was helpful and friendly.

Employees were all extremely welcoming and helpful! I was able to first have help returning items easily. I was approached by another worker to see if I needed help and was shown exactly where I could find what I was looking for!

Employees make an effort to assist and solve problems.

The employees are very attentive and willing to assist.

I find this store to be above all of the other stores in this area. It is my store of preference.