#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(518)220-4404
Tool & Truck Rental(518)220-4410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
579 Troy-schenectady Rd
Latham, NY 12110
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Customer Store Reviews

  • 4.6 out of 332 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (332)
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Showing 1-30 of 332 reviews
I love this store. The employees don't run away from you when you approach them for help. They ac...
I love this store. The employees don't run away from you when you approach them for help. They actually approach YOU to see if you are finding everything you're looking for. The merchandise is always located exactly where homedepot.com tells you it will be. Shopping here is always a good experience.
by
  • Verified Purchase
  • Recommended
The person at customer service was one of the rudest person I have ever come across in life. The ...
The person at customer service was one of the rudest person I have ever come across in life. The store manager needs to emphasize courtesy and more customer service training towards elders of different color.
by
  • Verified Purchase
1 found this review helpful
Fabulous customer service I received yesterday, and I would not want to shop anywhere else for th...
Fabulous customer service I received yesterday, and I would not want to shop anywhere else for the information I received from the employee
by
  • Verified Purchase
  • Recommended
I can get in and out very quickly...no wasting time... Great prices, especially on sale items... ...
I can get in and out very quickly...no wasting time... Great prices, especially on sale items... Mario, (the cashier in the outdoor garden area), is always very friendly and helpful. I often overhear him checking with other customers to see if they are entitled to any discounts...and that, is a great thing to do...especially for the older Veterans that shop at this store. Mario is just a very kind person and does a great job expediting my checkout.
by
  • Verified Purchase
  • Recommended
The staff is very helpful.. Store is very clean and I am always able to find what I need.
The staff is very helpful.. Store is very clean and I am always able to find what I need.
by
  • Verified Purchase
  • Recommended
If you are looking for great variety in color and flowers at a fabulous price go to Latham Home D...
If you are looking for great variety in color and flowers at a fabulous price go to Latham Home Depot. If you are looking for help in deciding what kind of flowers and/or what placement of the flowers would be best, go to the Latham Home Depot and ask for MARTHANNE.
by
  • Verified Purchase
  • Recommended
Great help in finding what materials to get and a great conversation with the cashier as we purch...
Great help in finding what materials to get and a great conversation with the cashier as we purchased our materials!
by
  • Verified Purchase
  • Recommended
What they did to me was horrible.
What they did to me was horrible.
by
  • Verified Purchase
1 found this review helpful
I stopped at the store before work to quickly purchase decorative pillows I saw online, according...
I stopped at the store before work to quickly purchase decorative pillows I saw online, according to the website there were 7 in stock. I looked everywhere in the store and couldn't find the item. Long story short, Taylor, Joe, James and John completely wowed me! It was a team effort and it was nice to see them go above and beyond so early in the morning to help me find my item that was stocked up high on the shelf still in a shipping box. Without hesitation, Joe got up on the lift and dug through the box to find the decorative doodle pillows that I wanted so badly. I was beyond happy that they helped me the way that they did and I love my new doodle America the Beautiful pillows!
by
  • Verified Purchase
  • Recommended
This is to give a feedback to one of your associate in Lumber and building material dept, his nam...
This is to give a feedback to one of your associate in Lumber and building material dept, his name is "WAYNE" which we took help with him on 04/27/2019. WAYNE is an awesome, friendly, excellent worker. WAYNE guided us excellently on our mini project of making weighing machine. On that day even though he was alone in that department, he excellently helped us . He suggested us which is better one to go with. We want to Thank him, appreciate him and get the appreciation on writing. Thanks,
by
  • Verified Purchase
  • Recommended
Just the best store! A toy land for adults. My hubby and I just have so much fun and Get great h...
Just the best store! A toy land for adults. My hubby and I just have so much fun and Get great home improvement ideas. We even go there sometimes on date night jyst to walk the Isles! We always have a blast!
by
  • Verified Purchase
  • Recommended
Very helpful and knowledgeable staff. Patrick, the cashier was very pleasant and helpful. I love...
Very helpful and knowledgeable staff. Patrick, the cashier was very pleasant and helpful. I love that Home Depot hires Veterans and gives them recognition vests.
by
  • Verified Purchase
  • Recommended
Went to this store today and was just about to leave without the part I needed. Then I asked an ...
Went to this store today and was just about to leave without the part I needed. Then I asked an associate if they had what I was looking for and he took me to exactly what I needed. I was on my 5 minutes later. Good job.
by
  • Verified Purchase
  • Recommended
Wonderful employees, extensive choices
Wonderful employees, extensive choices
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Easier access to products on the shelves would be nice. Some products are so far back, you need a...
Easier access to products on the shelves would be nice. Some products are so far back, you need a hook to retrieve them. Also, display cases are usually in the way and can’t be moved. I had to climb up on the shelving to retrieve product that was too far back. Had a hard time finding help. Did it on my own.
by
  • Verified Purchase
  • Recommended
Associates at this store are always very helpful
Associates at this store are always very helpful
by
  • Verified Purchase
  • Recommended
Craig The store manager is really helpful and I always see him walking around the store helping ...
Craig The store manager is really helpful and I always see him walking around the store helping customers!
by
  • Verified Purchase
  • Recommended
The store manager is great guy! He's big help every time I need help
The store manager is great guy! He's big help every time I need help
by
  • Verified Purchase
  • Recommended
outstanding
outstanding
by
  • Verified Purchase
  • Recommended
The staff is very knowledgeable and helpful. Clean store and always stocked.
The staff is very knowledgeable and helpful. Clean store and always stocked.
by
  • Verified Purchase
  • Recommended
Good store
Good store
by
  • Verified Purchase
  • Recommended
Excellent services. have what I need.
Excellent services. have what I need.
by
  • Verified Purchase
  • Recommended
No one in the store follows thru with anything. Will not recommend this store.
No one in the store follows thru with anything. Will not recommend this store.
by
  • Verified Purchase
1 found this review helpful
See Victor Durant very courageous and knowledgeable
See Victor Durant very courageous and knowledgeable
by
  • Verified Purchase
  • Recommended
Latham Home Depot employees have a wealth of knowledge in their areas of expertise, very helpful ...
Latham Home Depot employees have a wealth of knowledge in their areas of expertise, very helpful staff and great at follow-up.
by
  • Verified Purchase
  • Recommended
The Latham Home Depot is organized, staffed appropriately. They have knowledgeable staff in each...
The Latham Home Depot is organized, staffed appropriately. They have knowledgeable staff in each area isle which is important to me. Shelves are stocked and orderly. I especially appreciate that they thank Veterans for their service.
by
  • Verified Purchase
  • Recommended
The store was clean and welcoming . The employees were help full and knowlegable
The store was clean and welcoming . The employees were help full and knowlegable
by
  • Verified Purchase
  • Recommended
Friendly and clean only a hassle through bid are trying to get your discount
Friendly and clean only a hassle through bid are trying to get your discount
by
  • Verified Purchase
  • Recommended
The store is always clean and the workers are very friendly and helpful in the store it’s easy to...
The store is always clean and the workers are very friendly and helpful in the store it’s easy to find things and if you need help there I always someone there to help you
by
  • Verified Purchase
  • Recommended
Incredibly WONDERFUL service! The employees are knowledgeable and eager to assist! LOVE this store!
Incredibly WONDERFUL service! The employees are knowledgeable and eager to assist! LOVE this store!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 332 reviews

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