#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)415-7484
Tool & Truck Rental(816)415-7480
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8598 N Church Rd
Kansas City, MO 64157
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Customer Store Reviews

  • 4.6 out of 458 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (458)
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Showing 1-30 of 458 reviews
Great customer service
Caleb was great he helped me find what I was looking and answered all my questions about my product.
by
    Customer Service
    Breah is the bomb! Excellent CS and a great attitude! Thank you for being pleasant and having a smile to share.
    by
      • Recommended
      Christine at the Liberty Home Depot is a rock star
      Thank you Christine for helping an awful day get a little better. Thank you for your amazing customer service. I am grateful we came to Home Depot and made our purchase with you.
      by
        • Recommended
        Simply amazing
        Christine in kitchen design is the best
        by
          • Recommended
          Cedric is great!
          I truly appreciate all the assistance Cedric helped us find everything we needed for my son’s electrical apprenticeship. He was the most helpful person i have had assist me while in this store
          by
            • Recommended
            Excellent Help with dishwasher puirchase
            I was looking for a new dishwasher and Steve Evans was very helpful in showing features and answering questions. He took time with us and even did some comparison shopping online to check prices. We bought from Home Depot and awaiting instalation.
            by
              • Recommended
              Amazing Customer Service
              Stopped in to check out mowers and decided to ask for advice after struggling with which mower to consider. Andrew Ormond spent nearly an hour educating me on all the different kinds of mowers and functionality each provided. I learned so much! Thanks to his patience and knowledge I am confident I purchased the perfect mower for me.
              by
                • Recommended
                Copper Wire Kept Behind Lock & Key
                14-2 NM W/G is kept behind lock & key. I waited 10 minutes for an associate to assist, and then they had to escort me to the register with $21.55 worth of wire. Treated like a common criminal. Went to Lowe’s, and all of their wire was readily accessible.
                by
                  Joyful shopping experience
                  This morning, I had a wonderful experience at the Liberty Home Depot. I had looked up an item online to find the Aisle and Bay number so I could go straight to the item in the store. However, once I actually got to the store, I could not find the item in the Aisle and Bay listed on the website. I found a Store Employee who looked up the item and walked me over to the correct Aisle and Bay to make sure I found it. He was incredibly friendly, efficient and helpful, as were the other employees who all wished me a good day and thanked me for shopping at Home Depot. Thank you for making my morning!
                  by
                    • Recommended
                    Excellent customer service!
                    Every time I come to this store, ALL of the employees are friendly and eager to assist you. Very professional.
                    by
                      • Recommended
                      Great store
                      All Home Depot’s are pretty great!
                      by
                        My new stove
                        I love my new stove. I am looking forward to using my air fryer.
                        by
                          • Recommended
                          Super Family atmosphere.
                          I was made to feel that I mattered! Super customer service! Highly Recommend!! AAAAA
                          by
                            • Recommended
                            Oh Mia my friend
                            MIA, was a great cashier, she was pleasant, kind, funny, entertainingly helpful.
                            by
                              Highly Recommended
                              The Liberty, MO Home Depot store is our go to store. The employees are always friendly and willing to help in any way that they can. Always a pleasant experience.
                              by
                                • Recommended
                                Confusion of staff
                                seems that they need to have a training meeting on the company's policies. All the Staff are great they just don't seem to have a common knowledge of their own policies. they did make it right in the end
                                by
                                  Employee help with questions
                                  In so many stores it is almost impossible to find anyone to answer a question. Jeff in plumbing was available and spent a great deal of time listening and then asking questions. He then directed me to the correct repair part and explained how to apply it.
                                  by
                                    • Recommended
                                    Alex 2
                                    I generally don't write reviews but after today's experience in the paint department with Alex 2 I had to share my story about how helpful she was in finding me paint that I was needing. I explained to her what my project was and what I was needing. She explained to me at the different types of pains that they had and was able to assist me on getting the perfect paint. If I had a vote, I would vote Alex 2 for employee of the year!
                                    by
                                      • Recommended
                                      Best experience at a store in my 39 years!
                                      Andrew at liberty Home depot is amazing! Customer service was top notch. He treated my mom and i like family. I have never been more impressed with an employee of any store than i was today. He went above and beyond any job description. Andrew you are so much more than an employee, you are a gift from God!
                                      by
                                        • Recommended
                                        Good help!
                                        My salesperson did an excellent job in helping me find the items I needed — and purchased. Thanks to Ron Davidson, my sales representative. You made my day better!
                                        by
                                          • Recommended
                                          Outdoor Plants
                                          Your outdoor Plants are much better than most local nurseries.
                                          by
                                            • Recommended
                                            Sabra is amazing
                                            I needed an item delivered and she went above and beyond to make sure it happened.
                                            by
                                              Flooring Department
                                              Tresa Orr Flooring Specialists exceptional . Very knowledgeable of products. Patient and professional with-good listening skills. Your measuring department staff need work and needs to identify floor level difference with different products butting up against each other. No one like surprises or add ons after quote when installer goes out. Better training need. Dissatisfied customer to add 1,200 after floor is ordered and paid for. Store manager took no responsibility . Spending $$20,000 in your store is a-lot of money with no discount.
                                              by
                                                excellent customer service
                                                I recently went to my local Home Depot to purchase a patio set. I found the set but could find nobody to help me so I finally went to the closed orange vests in the paint department. The ladies there, Fran and Alex-2, were absolutely responsive and helpful. They went out of their way to help me purchase the set. I ended up buying the floor model and they packed up the cushions and helped me carry the frame to my truck. They were awesome!!
                                                by
                                                  • Recommended
                                                  THE GO TO FLOOR GIRL
                                                  TRESA ORR IS AMAZING...
                                                  by
                                                    • Recommended
                                                    Great shopping
                                                    Jeff in plumbing got me the items I needed.
                                                    by
                                                      • Recommended
                                                      Ken In Plumbing Is Amazing
                                                      We went into home depot expecting to buy a new kitchen sink since our handle broke. But Ken offered to help and provided a good solution to get us working until we can buy the parts to replace.
                                                      by
                                                        • Recommended
                                                        Promote Adam
                                                        Adam solved a problem for me in a professional friendly manner.Very good service!
                                                        by
                                                          Super Employee
                                                          Alayna was by far the best employee I have ever met!!! I am in Home Depot‘s throughout the city daily and not one of them have even come close to her. Again she is a I CAN employee instead of a I CAN’T employee!!!
                                                          by
                                                            • Recommended
                                                            Staff willing and capable of providing sound advice and guidance to the products needed for your project!
                                                            With the high prices of lumber, I was debating on which sub-floor to choose for my attic project. The Home Depot staff listened to my ideas and ultimately guided me to the right sub-floor. This is my go-to lumber department/store.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 458 reviews

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