#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)415-7484
Tool & Truck Rental(816)415-7480
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8598 N Church Rd
Kansas City, MO 64157
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Customer Store Reviews

  • 4.6 out of 458 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (458)
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Showing 1-30 of 458 reviews
Customer Service
We had to come find a new shower. It was a rough start. We headed to the customer service desk. I was very upset. An employee named Evan F greeted us. He immediately realized the frustration I was having. He took over and was very helpful. Excellent customer service!!
by
    • Recommended
    Holli
    Holli in garden is an amazing employee and is very helpful. She goes above and beyond to help in an way she can
    by
      • Recommended
      Friendly people
      Great experience they had associates working the isle, and this is rare these days
      by
        • Recommended
        Had what we needed
        Went in to get paint samples and screen door replacement parts for our new home. Got our paint samples and the parts. No problems.
        by
          • Recommended
          Phenomenal Customer Service from Brooke!
          Brooke helped me in customer service with great knowledge and expertise! She was friendly and the greeter was also singing Christmas Carols when I came in. Outstanding store! I would go out of my way to shop at this location any day!
          by
            • Recommended
            Employee
            If anyone is looking for a great person that can help with appliances ask for Steve. he can help and answer all your questions.
            by
              • Recommended
              great service
              Sabra in customer service and Jeff Klepper in plumbing are great! Adam and Eric assistant store managers very friendly and will do all they can to assist you !
              by
                • Recommended
                Great customer service!
                In a world that is short staffed, this Home Depot team went above and beyond to help me get flooring and install set up for my house. Highly recommend!
                by
                  • Recommended
                  Management home depot in liberty a waste.
                  poor & lazy management at this home depot. Would be better placed in a call center to sit on their hands & surf internet.
                  by
                    cashiers are hateful will not go back didnt deserve her attitude
                    cashiers are hateful will not go back didnt deserve her attitude
                    by
                    • Verified Purchase
                    If you can find the right employee they are wonderful and helpful. Some others send you on a wild...
                    If you can find the right employee they are wonderful and helpful. Some others send you on a wild goods chase and act annoyed when asked for assistance.
                    by
                    • Verified Purchase
                    • Recommended
                    VERY helpful employees in lumber area. Thanks for the great help if getting what I needed for a ...
                    VERY helpful employees in lumber area. Thanks for the great help if getting what I needed for a home project.
                    by
                    • Verified Purchase
                    • Recommended
                    I have 3 Home Depots within 15 minutes of my home the Liberty location is my go to store the asso...
                    I have 3 Home Depots within 15 minutes of my home the Liberty location is my go to store the associates are always friendly and very helpful. the store is always well stocked and very clean from the time I arrive to the time I leave they are there to help me. No other store in our city can give me service like Home Depot
                    by
                    • Verified Purchase
                    • Recommended
                    Thank you for your great customer service!!!
                    Thank you for your great customer service!!!
                    by
                    • Verified Purchase
                    • Recommended
                    I’ve had excellent customer service from this store, and Rich in particular really helped me in a...
                    I’ve had excellent customer service from this store, and Rich in particular really helped me in appliances today. I believe you can work with the Liberty Home Depot store with confidence, knowing that they see you as a valued customer and that they want to build a relationship with you. You will see me in this store often from now on. Much appreciated!
                    by
                    • Verified Purchase
                    • Recommended
                    helpful and friendly people
                    helpful and friendly people
                    by
                    • Verified Purchase
                    • Recommended
                    Employees are always so helpful
                    Employees are always so helpful
                    by
                    • Verified Purchase
                    • Recommended
                    Store has no helpful employees and only has self checkouts opened and when you have a problem che...
                    Store has no helpful employees and only has self checkouts opened and when you have a problem checking out they don’t care!!!
                    by
                    • Verified Purchase
                    Megan was one of the most helpful members I have consistently been helped by.
                    Megan was one of the most helpful members I have consistently been helped by.
                    by
                    • Verified Purchase
                    • Recommended
                    This store is closest to our house so we shop here often. Always a good experience and friendly ...
                    This store is closest to our house so we shop here often. Always a good experience and friendly employees.
                    by
                    • Verified Purchase
                    • Recommended
                    TRESA, CHRIS. AND ROBIN IN THE WINDOW COVERING SECTION ARE AWESOME. I HAD GONE TO OTHER VENDORS F...
                    TRESA, CHRIS. AND ROBIN IN THE WINDOW COVERING SECTION ARE AWESOME. I HAD GONE TO OTHER VENDORS FOR BLINDS/WINDOW COVERINGS AND WAS SHOCKED AT PRICES AND THE ATTITUDES OF THE OTHER STORES- TRESA, CHRIS & ROBIN ARE SUPER FRIENDLY, EAGER TO HELP AND PLEASANT TO INTERACT WITH. MADE THE PURCHASE MUCH EASIER THAN ANTICIPATED. THEY WENT ABOVE AND BEYOND IN THEIR CUSTOMER SERVICE AND IT IS APPRECIATED.
                    by
                    • Verified Purchase
                    • Recommended
                    No associates work the floor. If you find some to help you, they usually say “Have you tried goog...
                    No associates work the floor. If you find some to help you, they usually say “Have you tried googling it”. Cashiers are lazy, not friendly, and eat while trying to assist. I’d rather go to A competitor.
                    by
                      I like the store. Your survey as for my phone number. I’ve been getting hammered by Robo dials an...
                      I like the store. Your survey as for my phone number. I’ve been getting hammered by Robo dials and Scams. I don’t think many people like giving out their numbers. And not sure it HomeDepot sells that information.
                      by
                      • Verified Purchase
                      • Recommended
                      We went in to buy a washer. Our sales lady Kathy, was so helpful, an very knowledgeable about wha...
                      We went in to buy a washer. Our sales lady Kathy, was so helpful, an very knowledgeable about what we where looking for. It was not in stock, but she assisted us on getting it ordered an delivery set up. Very pleasant experience in this store.
                      by
                      • Verified Purchase
                      • Recommended
                      Liberty MO store, Jeff in plumbing can answer any technical question you have and knows exactly w...
                      Liberty MO store, Jeff in plumbing can answer any technical question you have and knows exactly what supplies are needed to accomplish your task.
                      by
                      • Verified Purchase
                      • Recommended
                      employees helpful and available
                      employees helpful and available
                      by
                      • Verified Purchase
                      • Recommended
                      Leann was very helpful
                      Leann was very helpful
                      by
                      • Verified Purchase
                      • Recommended
                      This store has very professionally friendly help. They are also following the guidelines to addr...
                      This store has very professionally friendly help. They are also following the guidelines to address the concerns with COVID19 and that is very appreciated.
                      by
                      • Verified Purchase
                      • Recommended
                      The employees were very friendly and helpful. I will be shopping there more often.
                      The employees were very friendly and helpful. I will be shopping there more often.
                      by
                      • Verified Purchase
                      • Recommended
                      After checking other stores, we found what we were looking for! Thank you for keeping your sampl...
                      After checking other stores, we found what we were looking for! Thank you for keeping your samples "in stock" and available.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 458 reviews

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