#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)415-7484
Tool & Truck Rental(816)415-7480
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8598 N Church Rd
Kansas City, MO 64157
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Customer Store Reviews

  • 4.6 out of 458 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (458)
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Showing 1-30 of 458 reviews
I have never been fond of the self checkout process, thankfully though Dustin made it a Team chec...
I have never been fond of the self checkout process, thankfully though Dustin made it a Team checkout lane, he scanned , I paid . Very friendly young man, really made my day.
by
  • Verified Purchase
  • Recommended
I entered the store 5 minutes before closing and was still helped and able to purchase 16 cartons...
I entered the store 5 minutes before closing and was still helped and able to purchase 16 cartons of flooring and drove away 15 minutes after entering. I am very thankful that I wasn’t turned away since I live an hour away. I did know exactly what I was getting and locating it was super easy. A very nice man helped load my truck after the closing time. Thanks Home Depot!
by
  • Verified Purchase
  • Recommended
Jersey is an excellent employee you have..we were wallpapering with peel and stick wallpaper that...
Jersey is an excellent employee you have..we were wallpapering with peel and stick wallpaper that they carry and needed 10 rolls and they only had 3 in stock and she was so good at helping us get some ordered and making phone calls to other stores etc...her goal was to make sure we were completely satisfied...she is THE BEST!!!!
by
  • Verified Purchase
  • Recommended
The associates were very friendly and helpful and pointed me in the direction of the items I was ...
The associates were very friendly and helpful and pointed me in the direction of the items I was looking for. The store was very clean. And I spent much less time Looking for my items because of her help
by
  • Verified Purchase
  • Recommended
Had fast help
Had fast help
by
  • Verified Purchase
  • Recommended
If you are buying Laminate Floor Products, This is a great store! The People are knowledgeable ...
If you are buying Laminate Floor Products, This is a great store! The People are knowledgeable and very helpful.
by
  • Verified Purchase
  • Recommended
I was really impressed with the employees in this store! As soon as I walked in, an employee aske...
I was really impressed with the employees in this store! As soon as I walked in, an employee asked me if i need help finding what i needed. I told her i had JUST walked into the door & i knew what i was looking for because i live in Home Depot and she said ok. When i went to check out, although at the wrong end of the store, Jersey the Customer Service Rep ,was EXCELLENT! Yes she informed me that I was entering in the line the wrong way she was excited to help me. It was her personality and interpersonal skills that captivated me. She would be an EXCELLENT Customer Service Trainer.
by
  • Verified Purchase
  • Recommended
Looking for an exterior door. We came prepared. Steve found it immediately. Purchased and out the...
Looking for an exterior door. We came prepared. Steve found it immediately. Purchased and out the door fast!
by
  • Verified Purchase
  • Recommended
Employees was helpful
Employees was helpful
by
  • Verified Purchase
  • Recommended
Overall the customer service for my return, the cashiers, and the store manager who helped me wer...
Overall the customer service for my return, the cashiers, and the store manager who helped me were all amazing and went above and beyond to create a good experience and a sale. 4/5 rating simply because of the absolute JERK at the Pro sales desk whom I was referred to by a store employee about an online deal we were trying to see if he could help me with since my return had to come back in store credit. The guy at Pro sales who i cannot remember his name was older dark and grey shaggy hair and a complete fool. He was pushy and rude and expressed to me for no reason that he made his money on commissions and through contractor sales and that he shouldn't have even been helping me.. it was Christmas Eve and I was one of very few customers in the store at this time and I was out of the store at least 20 minutes before close. That guy at the Pro desk almost ruined me ever going back to this location.
by
  • Verified Purchase
  • Recommended
Even thou there are several Home Depots in our area we Travel if necessary to the store on Church...
Even thou there are several Home Depots in our area we Travel if necessary to the store on Church St. because the staff there is friendly and like to help and that is a big stress reliever on those days when we are working on difficult projects
by
  • Verified Purchase
  • Recommended
The store is clean and the products are easy to find and if I cannot find what I looking for , th...
The store is clean and the products are easy to find and if I cannot find what I looking for , there is someone to help me find what I looking for. I like to shop at Home Depot
by
  • Verified Purchase
  • Recommended
Store was orderly, staff was friendly and offered assistance throughout visit, specifically Isabe...
Store was orderly, staff was friendly and offered assistance throughout visit, specifically Isabella.
by
  • Verified Purchase
  • Recommended
The Home Depot store located in Liberty, MO should be your number one choice when searching for h...
The Home Depot store located in Liberty, MO should be your number one choice when searching for home improvement ideas, products, and services. The merchandise is easy to locate, plentiful, and well organized. The store is exceptionally clean and their associates are poised to provide timely, accurate, and exceptionally customer service.
by
  • Verified Purchase
  • Recommended
On December 2nd and 3rd, 2019. I met two HOME DEPOT associates who were mazing and very special t...
On December 2nd and 3rd, 2019. I met two HOME DEPOT associates who were mazing and very special they had high interest in taking care of my shopping & orders. They take time to make sure I got what I’m ordering and with correct finance terms that I’ll afford to pay the minimum and complete my payment within the 18 months.
by
  • Verified Purchase
  • Recommended
i will 100% be back to this store. i love love loved conner. she was beautiful and so so helpful.
i will 100% be back to this store. i love love loved conner. she was beautiful and so so helpful.
by
  • Verified Purchase
  • Recommended
Jersey & Priscilla are the best !
Jersey & Priscilla are the best !
by
  • Verified Purchase
  • Recommended
I have bought kitchen counter tops twice, washer or dryer, you designed and installed a kitchen p...
I have bought kitchen counter tops twice, washer or dryer, you designed and installed a kitchen pantry, You are my go to store from wood to plants. some of my purchases were from another store, but HOME DEPOT. Completely satisfied with the store
by
  • Verified Purchase
  • Recommended
conner was fantastic! i will be working with her more much more often in the future!
conner was fantastic! i will be working with her more much more often in the future!
by
  • Verified Purchase
  • Recommended
conner and carlos were great! they helped me find everything i needed
conner and carlos were great! they helped me find everything i needed
by
  • Verified Purchase
  • Recommended
conner was great! i will send my workers back into your store more often for supplies. its worth ...
conner was great! i will send my workers back into your store more often for supplies. its worth the drive for the customer service we received.
by
  • Verified Purchase
  • Recommended
conner was great i will for sure keep coming back
conner was great i will for sure keep coming back
by
  • Verified Purchase
  • Recommended
very help full
very help full
by
  • Verified Purchase
  • Recommended
conner was great! did a better explanation further back in the survey
conner was great! did a better explanation further back in the survey
by
  • Verified Purchase
  • Recommended
Yes. I will for sure be back! Conner was great!
Yes. I will for sure be back! Conner was great!
by
  • Verified Purchase
  • Recommended
i will for sure come back. conner is great and is on point. your pro desk is only surpassed by th...
i will for sure come back. conner is great and is on point. your pro desk is only surpassed by the belton store.
by
  • Verified Purchase
  • Recommended
i will come back to this home depot again. conner and the pro cashiers were great!
i will come back to this home depot again. conner and the pro cashiers were great!
by
  • Verified Purchase
  • Recommended
Extremely friendly knowable employees. I needed help selecting carpet, took samples home. Orderi...
Extremely friendly knowable employees. I needed help selecting carpet, took samples home. Ordering was quick and easy. Installing process thoroughly explained. We will be returning to this store.
by
  • Verified Purchase
  • Recommended
even with the ups and down this is my go to store and i will always come back. i appreciate conne...
even with the ups and down this is my go to store and i will always come back. i appreciate conner and the hard work she does for me
by
  • Verified Purchase
  • Recommended
will be back for sure love coming to see conner and carlos
will be back for sure love coming to see conner and carlos
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 458 reviews

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