Reviews for Lihue-Kauai #1705

Happy with our store except it takes too long for special orders to come in to Kauai Hawaii

I special ordered a dishwasher and Georgia Lynn was so knowledgeable and fun! It was one of the best shopping experiences ever! Mahalo nui e Georgia Lynn!

Cust svc rep scans the wrong bar code for a return and accuses me of not buying product at Home Depot. I had to tell her to scan the other bar code, which was literally right above the one she scanned, about ¼" away. She processed the return, held my receipt at arm's length and said "Mercury is rising." I have only had good experiences with the staff at this store until today's. I hope Home Depot handles it properly.

I got me a Father’s Day gift from Lihu’e Home Depot and I want to give a shoutout to Jericho, Lourde, and Kim for helping me, you guys are awesome! Mahalo!

I bought this a month ago and yesterday

Thank you to Cheryl in the Hardware Dept. She helped resolve a complicated problem today. So awesome! On to the next home repair. See you at The Home Depot again soon.

I tried to purchase a kitchen window shade that needed to be cut to size. The store’s cutter was inoperative so I could not make the purchase. The clerk stated that they had no idea when it might be repaired. This was disappointing to say the least.

I have always had good luck finding great employees when I shop at HD. But yesterday I met Super Star Jenny O in plumbing! My landlord asked me to buy a certain product. Jenny helped me look, asked other employees and even went on Home Depot website. It turns out the product was under a different name. Jenny walked me over to the paint department. Jenny even suggested I wear gloves to avoid chemical contact. The whole experience with Jenny was positive, upbeat, friendly and helpful. She excels in kindness and eye contact. I really appreciate Jenny and the positive experience I had. Thank you.

I am from California and visiting my daughter who lives on Kauai. I bought some curtain rods for her home. The store had a good selection and the employees were very friendly and helpful with helping me find other things I needed. Keep up the great work!

Roland was exceptional in the Appliance Dept, he could not have been more helpful! He remembered me from a previous shopping trip and welcomed me. Extremely knowledgeable.

Home depot is the #1 supplier of all my home and garden projects. I can always find everything I need there.

Home Depot is selling Round Up and other poisonous products which is very inappropriate for supporting it’s customer’s health as well as it is a detriment to our environment. Is it worth it just so Home Depot makes money?

Today, we had to buy a new washer after our 4 year old washer had issues working properly. We had to purchase an "on island " rather than a "special order" due to using our washer on a daily basis. We had many questions and Roland was very knowledgeable and gave us lots of things to think about. He helped a lot and was very patient. Mahalo Roland!

Extremely helpful and very knowledgeable. Returns rep Marissa and hardware rep Roy went above and beyond to ensure that we had the correct tool and were satisfied with the replacement. They were awesome.

Love this Home depot - the employees were so helpful and happy - i love to see that these days and also get the help i need to get the right products.

This store is just as well stocked as any mainland Home Depot, which is pretty remarkable considering the difficulties of getting stock to Hawaii, the most remote island chain in the world! A lifesaver when we were reno-ing our residence and the staff is very friendly and helpful.

My go to place for everything !:)

The employees at this store go above and beyond to be helped, professional, and friendly!

The workers at Customer Service are always so knowledgeable, friendly, and make my shopping experience positive. Mahalo!

I bought my bread maker from Home Depot’s on line service. Also last year my new LG washer & dryer. I am so thankful for your variety. Carol Hernandez

ONLY NEEDED A SMALL CLAMP, AND THERE WERE MANY TO CHOOSE FROM AND THEY HAD THE ONE I WANTED,

Cashier Loraine was very helpful at my check out experience today she help me sign up for the Home Depot card

With the help of Kaira in the Pro Dept, Tim in Plumbing, John & Joe from Lumber, & Kekoa from Loading: we were able to buy everything we needed and bring it home safely. Thank you all for the excellent customer service and team work.

Wendy in Appliance was extremely helpful with a dented stove replacement/reorder. Penny in Gardens was very knowledgeable & helpful with local plants to use and Georgia in checkout helped save us money with post-holiday sales. Mahalo!

Just want to give a shout out to Eileen!! Every time we go into the store, Eileen gives the best customer service ever. I giver her a 10!!!!!!!

We are so grateful to have a Lihue, Home Depot, we have never been dissatisfied, and we are treated with friendliness and lots of help....after all being in our 70'S it so helps to have the sales clerks at home depot. Thank you

Just had a great experience with an employee that was very nice. Just wanted to share

Happy for my tool purchase last few months

Edward and the Christmas tree lot was exceptional. He was helpful and thoughtful.

Bought a Christmas tree for the first time from Home Depot. The customer service was great and they had an excellent variety of trees!