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Filter Reviews By:Rating, Profile, Gender, Age (568)
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Showing 1-30 of 568 reviews
Dec 8, 2022
Great feature
I bought this a year ago
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Recommended
Dec 7, 2022
Great Christmas Tree buying experience!
Mahalo to the team running the Christmas Tree department this year in Lihue!! So friendly and happy and eager to help. It's the most wonderful time of the year and it was refreshing to feel that while buying my tree!! Mele Kalikimaka!
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Recommended
Nov 30, 2022
Edward the elf was great
great xmas spirit! my kids had a great experience
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Recommended
Nov 29, 2022
The Home Depot Kauai, is a Good Place to Shop.
We have purchased many things from your store.
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Recommended
Nov 21, 2022
Home Depot
Have been coming since the first day it opened about 20 years ago. Glad you are here.
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Recommended
Nov 7, 2022
Friendly and Fast
We had Victoria as our check-out lady. She was friendly, fast and kind. Thanks for great service Victoria!
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Recommended
Oct 15, 2022
Bddyboy
items needed were available
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Recommended
Oct 7, 2022
always helpful and friendly
I am always happy to have visited Home Depot. You always have the items I need or someone friendly enough to help.
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Recommended
Oct 5, 2022
Paint Dept
The painting staff is awesome!
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Recommended
Sep 30, 2022
Consistently Under-staffed and 'Never' can get a real person on the telephone!
PRO's: The employees are friendly for the most part, and when one can be located, are generally helpful. Store is Open convenient hours. A few of the prices are (still) reasonable.
CON'S: Consistently Under-staffed and 'Never' can get a real person on the telephone!!
But, Home Depot in Lihue, Kauai, Hawaii is the only true Home Improvement Store on Kauai (a small Hawaiian Island in the middle of the Pacific Ocean), so it's a "monopoly".
The prices have increased significantly & shockingly in the last 6 months. The Selection of available, "on-island", high-dollar products (appliances, doors, windows, big lumber products) is very, very limited, and the "special order" required for them to get the "not-on-island" products here is about twice to three times as long as necessary (at least 6 to 8 weeks!!), then delivery schedule adds another month once they get here!! (It only takes 8 to 10 days to get a ship from Oakland, CA or San Pedro, CA [Long Beach area] to Lihue, so we are NOT a priority, just to state the obvious.)
by
Sep 19, 2022
Cresentia is a Great Cashier. Everything else is wayward.
HD Corporate needs to reevaluate, fire the computerization staff, eliminate all programs and get back to basics by simply providing everyone a Cashier, a smile and a paper bag as incentive.
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Sep 2, 2022
Bad delivery service
Half the order delivered was wrong. A third of the concrete blocks were chipped beyond use!
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Aug 23, 2022
Great experience
Such kind and helpful employees!
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Recommended
Aug 18, 2022
Awesome
I’m so glad that I found what I came for
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Recommended
Aug 18, 2022
The Home Depot in Lihue, Kauai, Hawaii is the greatest!
I just bought a self propelled lawnmower and it really does the job
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Recommended
Aug 5, 2022
Garden Department Rocks
Penny is the absolute best lady you have.
She is incredibly knowledgeable and she gives you those helpful hands that should’ve never guessed.
by
Jul 20, 2022
Love all the Employees! Georgia is amazing! Each time we are there she is so happy to see us!
Keep up the amazing service!
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Recommended
Jul 19, 2022
Great customer service in the Paint department
Shout out to Edward and Scott in the paint department. Always friendly, knowledgeable and helpful.
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Recommended
Jun 12, 2022
Above and Beyond and Stellar
The new Store Manager is amazing. She not only restored Aloha during a transitional period, her presence is always known by customers because she’s actively engaged with the teams and customers. I had a major issue with my Samsung frig for my tenant. Not only did she give me steps to follow, her and Randle and Gordon engaged with me till
The end. I couldn’t believe that when I resolved and went to purchase a new refrigerator after 4 months of back and forth with Samsung, that Wendy would go above and beyond as my advocate to management. I walked away not only with a courtesy discount I walked away feeling Stellar because HD cared about ME- a customer. Thanks for being amazing. Thank you Wendy for allowing your 22 years of service to be a new renewal
Each day.
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Recommended
Jun 11, 2022
Tool Rental Excellent Service
Met with Scott at tool rental he explained options for my upcoming project
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Recommended
Jun 11, 2022
Great customer service
No first time purchasing these items
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Recommended
May 28, 2022
Great features
I bought this before and prices went up
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Recommended
May 21, 2022
Great features
Bought these before and I’m glad I did
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Recommended
May 10, 2022
Great features
I bought this before and I’m glad I did, toilet foundation
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Recommended
May 8, 2022
Joshua Hobbs was awesome
Joshua went above and beyond helping me to get an old paint can opened.
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Recommended
May 2, 2022
So glad I shop here.
I had bought a battery operated chainsaw earlier. Came back for batteries and charger, as they weren’t included in package. Clerk was more than willing to help me out. Very helpful employees. Big “Thank you” to Norine and Ari.
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Recommended
Mar 29, 2022
. Easy ingress and egress,
If anything goes wrong with what I purchased, I can return it and without hesitation exchange it.
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Recommended
Mar 18, 2022
Georgialynn provided excellent service!
Georgialynn in the appliance department was on her own except for a trainee and she was friendly and efficient with the 4 customers in front of me as well as myself. She didn't let the line of waiting people disturb her and continued to provide great customer service to all!
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Recommended
Mar 12, 2022
Employee would bot share a empty cart
Needed a wagon due to a unplanned purchase. Employee working in gardens had 2 empty wagons in the vicinity. I said may i take this wagon. Employee said no these are mine you will need to get your own. Wow!! Not the helpful response i was expecting. Not exactly Friendly helpful customer care.
by
Feb 28, 2022
Excellent customer service
Employees are well trained for this specific store on the tiny island of Kauai with so much Aloha spirit and very knowledgeable in each department