#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)985-3490
Tool & Truck Rental(770)985-1077
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4121 Hwy 78
Lilburn, GA 30047
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 589 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (589)
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Showing 1-30 of 589 reviews
The Team Rocks even in the rain
Terry, Leroy and Kristen helped me load 30 bags of mulch into my Hyundai / in the rain / all the while smiling and joking with me. These guys rock / this store rocks / go there
by
    • Recommended
    Terrible service…
    Slow service and disinterested associates. See photo of my review
    by
      Customer service is great!
      There’s a young girl named Stacey who is so friendly and helpful.
      by
        • Recommended
        Excellent customer service
        Just bought a GE double wall oven and dishwasher and had excellent customer service Highly recommend this location!!
        by
          • Recommended
          Great customer service
          Everyone was very helpful
          by
            • Recommended
            Great service
            I never have any issues when I go into home Depot even if I don't know what I'm looking for I leave happy
            by
              • Recommended
              Excellent Customer Service!
              The management and employees worked very hard to resolve an issue that I had with an order/refund and reorder. I worked with three different employees and each one was very professional and patient with me, during the busy Black Friday weekend. I truly appreciate the great customer care that I received and I love my new appliances!!
              by
                • Recommended
                Lilburn 0110
                The employees at this location are more helpful and courteous
                by
                  • Recommended
                  Awesome Experience
                  Milton was very helpful and informative, and has great customer service skills.
                  by
                    • Recommended
                    Horrible Location Go to another Store if you actually want Customer Service
                    Store Manager doesn't want to be there. Employees there are unfriendly, unhelpful, uncaring and don't want to be there as well. Won't even help load your truck when you buy large quantities. Horrible store drive to another store and save the trouble.
                    by
                      HOME DEPOT HAD WHAT I NEEDED !
                      I PURCHED A GAS WATER HEATER. I WAS HAPPY THAT THE STORE HAD WHAT I NEEDED.
                      by
                        • Recommended
                        Excellence at its best
                        Just ask any employee as you walk through the store. All so helpful , thank you for keeping a smile on our faces . @tipssy180
                        by
                          • Recommended
                          GOOD HD
                          I SHOP HERE ALL THE TIME AND THE STAFF ARE VERY HELPFULL
                          by
                            • Recommended
                            Knowle
                            Jason was the professional support of service. Jason was knowledgeable to answer all the questions I had. I was very confident to purchase the equipment he recommended. I was very surprised to have a great shopping experience.
                            by
                              • Recommended
                              Very Caring and Helpful
                              Mr. Milton was very helpful and assisted me with all the items I needed.
                              by
                                • Recommended
                                Tap payment
                                I would love to see the tap to pay option implemented. It would make a great experience at Home Depot even better
                                by
                                  • Recommended
                                  Great Customer service
                                  Great place to shop when you have any knowledge of what you are looking for
                                  by
                                    • Recommended
                                    Lilburn store
                                    Milton and the hard-working employees that loaded the material were excellent.
                                    by
                                      Great customer service
                                      JJ did a wonderful job with giving the customer service that was needed. He helped liad my purchase without harming it or anyone. Thank you so much JJ for the wonderful job you did in helping load my grill!
                                      by
                                        • Recommended
                                        Excellent Service
                                        Upon this visit every I encountered was very helpful. From plumbing section to checkout with Milton. Great visit!
                                        by
                                          • Recommended
                                          "Washer and Dryer" buying experience
                                          Great customer service, clean store.
                                          by
                                            • Recommended
                                            Efficient and friendly
                                            Excellent experience
                                            by
                                              • Recommended
                                              Great customer service!!!
                                              Every time I shop here, associates greeted me and friendly cashier checks me out with a smile and thanks me afterward. I will be back.
                                              by
                                                • Recommended
                                                Very clean and organized
                                                The store is very clean and organized and vicky at the check out was very helpful and had a great attitude
                                                by
                                                  • Recommended
                                                  Great employees
                                                  The lady who greeted us when we went to the garden center was extremely helpful. She told us exactly where to find the items we were looking for. My only wish is that customers stop picking things up, and later putting them down in another part of the store.
                                                  by
                                                    This is well thought location
                                                    This is great will trainned.
                                                    by
                                                      pro services
                                                      crystal at the pro desk always provides excellent customer service
                                                      by
                                                        • Recommended
                                                        Pro Desk
                                                        The pro desk has been very helpful in implementing several of my home improvement projects. I encourage you to take advantage of creating a pro account which is free of charge and work with the pro desk to help implement your projects.
                                                        by
                                                          • Recommended
                                                          Great service
                                                          Had an issue with checking out and a bar code. Was helped very quickly by Nyah and Nadia. Great service, care and stock on the shelves.
                                                          by
                                                            • Recommended
                                                            Assistance & Education
                                                            I went in for a variety of light bulbs for my home. Joy helped me not only find the correct light bulbs, but also educated me on the various lighting (true, bright, soft) options. She helped me choose the right lighting for the specific area within my home.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 589 reviews

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