#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)985-3490
Tool & Truck Rental(770)985-1077
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4121 Hwy 78
Lilburn, GA 30047
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Customer Store Reviews

  • 4.6 out of 589 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (589)
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Showing 1-30 of 589 reviews
Dewalt tool deal
If you want a hour of your life wasted, for them to not honor there dewalt promotion of purchasing a tool or combo kit and receive a free battery, shop here
by
    Owner
    Worst customer service.
    by
      Help above and beyond
      Purchased a garage door and everybody from the 2 people in the department to gentleman outside was more than helpful. Will return to this location again and by the way I will bypass my local store by almost 10 mile to go to this location. Thanks again all that helped.
      by
        • Recommended
        Great experience
        Kellem was awesome!! Fantastic experience!!
        by
          • Recommended
          Crooks!
          You charged me for Gas on rental truck when gauge said FULL!
          by
            No Customer Service
            Waited for 45 minutes after asking for help for something in to stock and no one would help. Disappointed.
            by
              Store of Last Resort
              I went to the paint dept and asked for a specific item (Flex Seal tape) explaining that it’s tape that seals leaks. Without hesitation the employee behind the paint counter said “I NEVER HEARD OF THAT”. I searched the dept. and found the product within 50 feet of where the employee was standing. It’s not just the lack of knowledge of his inventory it was his indifference to helping find something that should be in his dept.
              by
                Great service and best pricing
                The staff and customer service rep at the Lilburn and Snellville locations are always very responsive and attentive to my needs when ever I shop at home depot.
                by
                  • Recommended
                  Awesome Customer Service
                  Maria Luquin is an awesome employee. Very helpful with a smile.
                  by
                    • Recommended
                    Nice trees
                    Nice selection of evergreens
                    by
                      • Recommended
                      Outstanding Service
                      All Services were Great and Pleasant. Highly Recommend !!!!
                      by
                        • Recommended
                        Great Customer Service
                        We were met at the front door with great customer service. The staff was very engaged and seemed appreciative of our business. It was great to receive that type of service at our local Home Depot.
                        by
                          • Recommended
                          Specialty fastener drawers were incredibly disorganized
                          Went looking for a screw to match one i brought in with me. Drawers were a mess. Nothing was in the right drawer and most of the drawers were empty.
                          by
                            Excellent Store
                            I frequent this store the most. The customer service is awesome. I always seem to find what I'm there to buy.
                            by
                              • Recommended
                              Purchasing a Large Ticket Item....
                              I had to purchase a new stove and update my microwave recently. Within, one visit to the store I saw and decided to think about which purchase I would make. Returning to the store days later with the same salesperson greeting me and assisting in making the smoothest purchase ever on a big ticket item. Kudoz for a job well done!
                              by
                                • Recommended
                                Good People Great Experience
                                Upon receiving not only a Wow Experience I was handled by a lil lady name Doris, Mrs. Doris went above and beyond with servicing me today, she exceeded the normal customer Experience. Which made the rest of my Month here in October. I am a prior customer service Lead,Supervisor and now Manager and the split second care and love without thinking is what matters in customer service. There are still Genuine people left in this world which are often Angels. I hope you have a great experience while shopping at lilburn Home Depot and when you enter personally ask for Mrs. Doris she’s very knowledgeable and will take good care of your needs or concerns.
                                by
                                  • Recommended
                                  Love their Holiday Decor
                                  Great Decor this year for 2022 holiday season!
                                  by
                                    • Recommended
                                    Love this store
                                    This is my favorite Home Depot. The employees are helpful
                                    by
                                      • Recommended
                                      Would come back and shop again
                                      Came here earlier today to shop, and friendly employees asked me if i needed help looking for something. That I don't see at other stores. Everytime I walked in the store, employees greeted me and thanked me after I left.
                                      by
                                        • Recommended
                                        Amazing employees
                                        I came here for bathroom items and Jamie helped me a lot. The cashier, Thanh, checked me is friendly and thanked me at the of the transaction.
                                        by
                                          • Recommended
                                          Wonderful Day buying Paint at the Lilburn Ga Home depot Very helpful Sales man Xavier
                                          I brought Paint today and the Youngman Xavier that help me went beyond the call of duty to help me get the paint I needed, very knowledgable about the paint, and he was alot of help to me. He needed to be recognize for his outstanding service
                                          by
                                            • Recommended
                                            This store is always easy to shop, always stock,
                                            Clean easy to shop friendly staff
                                            by
                                              • Recommended
                                              Great customer service
                                              Friendly and nice customer service. A friendly cashier at the garden checkout greeted me and thanked me. I think her name is Thanh. I would come back to shop.
                                              by
                                                • Recommended
                                                Friendly employees
                                                Employees here are helpful and knowledgeable. The cashier, Thanh, are friendly and greeted me when she checked me out. She thanks me afterward.
                                                by
                                                  • Recommended
                                                  Exceptional customer service
                                                  The gentleman in paint this Sunday around 2 to 3pm. Sorry I'm bad with named had awesome customer service walked me through what paint to choose for my home and was helpful with guiding me around the store.
                                                  by
                                                    • Recommended
                                                    Good customer service
                                                    I had a problem using my store credit card today. The self checkout register wouldn't accept my card. Starting with Sirrenthia and ending with the manager Brandon the issue was taken care of. They did all in their power to get me taken care of. I really appreciated the care and attentiveness I was shown and given. Thank you.
                                                    by
                                                      • Recommended
                                                      Always helpful and friendly
                                                      This store is convenient, not crowded, and always has helpful, friendly staff. So glad I live so close!
                                                      by
                                                        • Recommended
                                                        Great store experience
                                                        Employees are very helpful
                                                        by
                                                          • Recommended
                                                          Very Friendly and Helpful
                                                          This store is a neighborhood and friendly store. Always willing to assist customer.
                                                          by
                                                            good deal on umbrella save around $40.00
                                                            nice umbrella good deal i like save some mone thanks
                                                            by
                                                              Showing 1-30 of 589 reviews

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