#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(216)332-2913
Tool & Truck Rental(216)332-2900
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
21000 Libby Rd
Maple Heights, OH 44137
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.3 out of 384 reviews
87%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (384)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 384 reviews
I love this store!!!!
I love this store!!!!
by
  • Verified Purchase
  • Recommended
great store but cashier was extremely rude and really didnt want to do her job.
great store but cashier was extremely rude and really didnt want to do her job.
by
  • Verified Purchase
  • Recommended
every time I come to this store it is clean and the employees are very helpful and professional a...
every time I come to this store it is clean and the employees are very helpful and professional also I like how they are very helpful and knowledgeable when you are working on a particular project.
by
  • Verified Purchase
  • Recommended
This is based on my visit today (2/9/19). I complain about bad experiences so it's only fair to ...
This is based on my visit today (2/9/19). I complain about bad experiences so it's only fair to comment on a positive experience. Robin, the gentleman in the ceiling fans department was very helpful and friendly. He went to the front of the store to bring me a shopping cart even though I told him I didn't need one.
by
  • Verified Purchase
  • Recommended
Sales persons were very accommodating and helpful and really friendly and approachable. I would s...
Sales persons were very accommodating and helpful and really friendly and approachable. I would shop there again.
by
  • Verified Purchase
  • Recommended
HELPFUL CREW WORKING THERE. IT MEANS A LOT TO ME WHEN THEY KNOW WHERE PRODUCTS ARE IN THE STORE.....
HELPFUL CREW WORKING THERE. IT MEANS A LOT TO ME WHEN THEY KNOW WHERE PRODUCTS ARE IN THE STORE....AND, I'LL SAY IT AGAIN THEY SMILE.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very nice and clean
Very nice and clean
by
  • Verified Purchase
  • Recommended
good quality products, reasonable prices.
good quality products, reasonable prices.
by
  • Verified Purchase
  • Recommended
The home depot is a nice place to do you home repair .
The home depot is a nice place to do you home repair .
by
  • Verified Purchase
  • Recommended
Everything about this experience was great ! The associate gave me assistance as soon as I told h...
Everything about this experience was great ! The associate gave me assistance as soon as I told her that I was ready to purchase. The fact that I was able to use Giant Eagle gift cards from the store next door to Home Depot to save on gas was an excellent perk. I love Maple Heights Home Depot ! I have and always will shop here.
by
  • Verified Purchase
  • Recommended
Toya Carter-Williams knows her job and does it very well.
Toya Carter-Williams knows her job and does it very well.
by
  • Verified Purchase
  • Recommended
Store was claen and neat
Store was claen and neat
by
  • Verified Purchase
The store was clean and the salesperson was polite and very helpful
The store was clean and the salesperson was polite and very helpful
by
  • Verified Purchase
  • Recommended
Lanelle in the Wet/Dry Vac department was extremely helpful in helping me find the accessories I ...
Lanelle in the Wet/Dry Vac department was extremely helpful in helping me find the accessories I needed and didn't stop until he found what I needed; Pamela the Cashier was a true delight and very helpful and very pleasant, and another sweet gal whose name I didn't catch was very helpful in helping me find the vacuum cleaner I was looking for and loaded it into my shopping cart. Nothing but wonderful things to say about my encounters with the employees at the Home Depot in Maple Heights!
by
  • Verified Purchase
  • Recommended
Good and helpful staff , i got my kitchen appliances their last year .But store needs to keep the...
Good and helpful staff , i got my kitchen appliances their last year .But store needs to keep the the aisles more clear for customers to walk around more safely and the smaller items like salt,led bulbs,and air filters should always be in stock ?
by
  • Verified Purchase
  • Recommended
THE PEOPLE WORKING AT THIS STORE ARE EXTREMELY HELPFUL AND WILLING TO GO THE EXTRA MILE TO MAKE S...
THE PEOPLE WORKING AT THIS STORE ARE EXTREMELY HELPFUL AND WILLING TO GO THE EXTRA MILE TO MAKE SURE YOU FIND THE PRODUCTS THAT YOU NEED
by
  • Verified Purchase
  • Recommended
Went to the store early Sunday morning, wasn't crowded and there weren't many associates availabl...
Went to the store early Sunday morning, wasn't crowded and there weren't many associates available but I requested the assistance because I needed someone to cut a slab of wood; asked more than one associate who said they would send someone back. After waiting for about 15 minutes, and walking around looking for an associate, no one ever came. There was an announcement for all associates to go to a morning meeting which made no sense; why be in a meeting when you have customers to take care of.
by
  • Verified Purchase
Every associate I encountered at this location were very friendly and helpful.
Every associate I encountered at this location were very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store customer service is wonderful, they are always one time with helping to search for item...
The store customer service is wonderful, they are always one time with helping to search for items and always will to go that extra mile of service
by
  • Verified Purchase
  • Recommended
I like the sales and products this Home Depot has to offer. The employee's are friendly and help...
I like the sales and products this Home Depot has to offer. The employee's are friendly and helpful also.
by
  • Verified Purchase
  • Recommended
It's great!!Go there, We bought and borrowed some stuff from there.
It's great!!Go there, We bought and borrowed some stuff from there.
by
  • Verified Purchase
  • Recommended
My Experience at Home Depot in Maple Heights was Great the cashiers and the floor employees was ...
My Experience at Home Depot in Maple Heights was Great the cashiers and the floor employees was of great help. Would I recommand other friends, relatives and co- workers yes i would. Keep up the Great Work
by
  • Verified Purchase
  • Recommended
Every time I have gone to this store, the employees have been very helpful & friendly.
Every time I have gone to this store, the employees have been very helpful & friendly.
by
  • Verified Purchase
  • Recommended
i have been a customer since they opened. at age 75 i enjoy the experience and 99% of the time t...
i have been a customer since they opened. at age 75 i enjoy the experience and 99% of the time the employees are very friendly, well trained, very helpful and do a great job. i recommend the home Depot when ever i work with friends, neighbors to work on projects. i have seen several people stealing from the store and know it is a growing problem. getting great employees is a very big problem and the stores cannot be held accountable. i owned a company and found the employees were suppose to represent myself and my values and views. but at times my employees could make a grown man cry. :)
by
  • Verified Purchase
  • Recommended
They have what you need to keep your home fabulous.
They have what you need to keep your home fabulous.
by
  • Verified Purchase
  • Recommended
It is very hard to find anyone willing to help you at this location. If you are lucky enough to f...
It is very hard to find anyone willing to help you at this location. If you are lucky enough to find a helpful employee they will be be fantastic. But they are very few and far between. If you are not in need of assistance this store is fine.
by
  • Verified Purchase
Clean, well stocked, very nice employees, they seem to enjoy their work. Everyone spoke , no matt...
Clean, well stocked, very nice employees, they seem to enjoy their work. Everyone spoke , no matter where i walked in the store!!! Great for me i am 70yrs old i had fun shopping here, i left SMILING!!! Thanks home depot.
by
  • Verified Purchase
  • Recommended
Nice friendly store and very helpfull
Nice friendly store and very helpfull
by
  • Verified Purchase
  • Recommended
the store need to give employees a class in service for example I walked up to two employees talk...
the store need to give employees a class in service for example I walked up to two employees talking no one acknowledge me for 5 min until I said excuse me then the young lady turned to me as if she had an attitude I said never mind then the employees don't know much about the product they sell how can I trust it when the employee can't tell me the good about it.
by
  • Verified Purchase
I LOVE Home Depot.
I LOVE Home Depot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 384 reviews

Nearby Stores

Find Another Store

3460 Mayfield Rd Severance Town Ctr

Cleveland Heights, OH 44118

7.04 mi

Tool & Truck Rental

(216)691-4080

Pro Service Desk

(216)691-4090

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

8211 Macedonia Commons Blvd

Macedonia, OH 44056

7.21 mi

Pro Service Desk

(330)908-2404

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

18800 North Market Place Drive

Aurora, OH 44202

8.34 mi

Pro Service Desk

(330)562-0462

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm