#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(217)238-5405
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1301 Fort Worth Way
Mattoon, IL 61938
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 456 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (456)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 456 reviews
EXTRAORDINARY STAFF
Great employees and staff very helpful,especially, a man named Quincey!!
by
    • Recommended
    Employees are knowledgeable and helpful
    I have shopped at several DIY stores and the employees at this store know their stuff.
    by
      • Recommended
      Great Service!
      All the staff are very helpful. I always enjoy shopping there!
      by
        • Recommended
        Friendly employees
        Always greeted nicely and helped through the store,
        by
          • Recommended
          Store employee
          Gangsta grandma Carolyn was awsome
          by
            • Recommended
            Customer service sucks
            Everyone was rude. Blamed me the customer for a stocking/price mistake multiple boxes of the same item were stocked in wrong location so when I thought there was a sale apparently it was in the wrong place. I think they should of honored the price where the item was instead of blame me for not checking to sku# to make sure it was in the right place
            by
              There's 'No Place Like Home Depot'.
              I absolutely LOVE Home Depot. The competitors M's and L's pale in comparison. Super friendly and always helpful staff. They treat me like i and a VIP. LOL.
              by
                • Recommended
                Home Depot Mattoon Illinois staff
                Recently purchased a refrigerator and all the staff involved were very helpful. When I visit this store on occasion the staff are always ready to help. They always greet you and ask what they can do to help you.
                by
                  • Recommended
                  Great features !
                  The employees help you find and load heavy items.
                  by
                    • Recommended
                    Perfect Visit!
                    Excellent Customer Service! The staff was awesome! Everything was perfect.
                    by
                      • Recommended
                      Credit where due.
                      I like picking up order. Sarah had it all ready to go!! She deserves a raise
                      by
                        Lumber
                        Lumber is substandard! Need to strive to make the quality that the contractor will want to buy it
                        by
                          Mattoon HomeDepot has a great gardencenter with an excellent selection of high quality plants
                          I bought a rose bush here that took right off and has performed very well for a number of years now.I love their selection of annuals as well! Also I am happy with the room size rug I bought here and I am pleased with their customer service
                          by
                            • Recommended
                            Worst experience ever
                            Items not delivered initially. Damaged when delivered. Rude service. Waiting weeks for a refund. Had to call 8 to 10 times for different issues. Very unprofessional. Do not recommend home depot for anything. Extremely frustrating
                            by
                              Clean and organized experience
                              Home Depot is always a one stop shop for our household needs. Thankful it is always organized and labeled nicely so things can be found easily!
                              by
                                • Recommended
                                Service
                                Every need anything in plumbing ask for Dale
                                by
                                  • Recommended
                                  Friendly and helpful staff
                                  Racheal made our trip fast and easy. Thanks
                                  by
                                    • Recommended
                                    Great place!
                                    Pleasant and helpful staff!
                                    by
                                      • Recommended
                                      Kingsford
                                      Bring back Kingsford twin packs for $9.88
                                      by
                                        • Recommended
                                        Dakota was super helpful!!
                                        We had several rebate cards to scan and Dakota took his time and was super helpful!
                                        by
                                          • Recommended
                                          Salesperson
                                          Buying window replacement.
                                          by
                                            • Recommended
                                            Very friendly staff
                                            Sometimes we go there just to look around w/o a specific purpose. We take our golden retriever with us and the staff are always so friendly. He loves the store and staff!
                                            by
                                              • Recommended
                                              Great
                                              The employee Brett that came to our house was very polite, patient, and helpful.
                                              by
                                                • Recommended
                                                Great help.
                                                Came in to buy some items for yard work. Employees helped me find everything I needed. Carolyn at self checkout got me squared away on using their system and got me what I needed to sign up for military discount. I'll be back!
                                                by
                                                  • Recommended
                                                  Great store, super employees!
                                                  We really love shopping here. The employees are definitely helpful and are always friendly.
                                                  by
                                                    • Recommended
                                                    Store merchandise
                                                    I’m very pleased with their store brands!
                                                    by
                                                      • Recommended
                                                      Wonderful employee customer service
                                                      I had lay Lisa and Tyler find wood that I needed and even gave me an easier and greater options they talked highly of one another i think it is important to see the best in your workmates
                                                      by
                                                        Fantastic place to shop!
                                                        Went to buy a finish nailer. The person helping was so sweet, helped us compare and read boxes for us.
                                                        by
                                                          • Recommended
                                                          The Best Customer Service and A Great Selection
                                                          The Mattoon Home Depot Store #1967 has always employed the most courteous and knowledgeable employees. I have never visited the store without being asked by store associates if I needed help locating an item or if I had questions. The store is neat, and clean, and has a good selection of items ranging from garden to commercial contracting.
                                                          by
                                                            • Recommended
                                                            Home Depot
                                                            My go to for hardware needs.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 456 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              820 Bloomington Rd

                                                              Champaign, IL 61820

                                                              45.21 mi

                                                              Tool & Truck Rental

                                                              (217)403-0708

                                                              Pro Service Desk

                                                              (217)403-0702

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm