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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
May 23, 2024
EXTRAORDINARY STAFF
Great employees and staff very helpful,especially, a man named Quincey!!
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Recommended
May 21, 2024
Employees are knowledgeable and helpful
I have shopped at several DIY stores and the employees at this store know their stuff.
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Recommended
May 10, 2024
Great Service!
All the staff are very helpful. I always enjoy shopping there!
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Recommended
May 7, 2024
Friendly employees
Always greeted nicely and helped through the store,
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Recommended
May 6, 2024
Store employee
Gangsta grandma Carolyn was awsome
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Recommended
May 2, 2024
Customer service sucks
Everyone was rude. Blamed me the customer for a stocking/price mistake multiple boxes of the same item were stocked in wrong location so when I thought there was a sale apparently it was in the wrong place. I think they should of honored the price where the item was instead of blame me for not checking to sku# to make sure it was in the right place
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Apr 25, 2024
There's 'No Place Like Home Depot'.
I absolutely LOVE Home Depot. The competitors M's and L's pale in comparison. Super friendly and always helpful staff. They treat me like i and a VIP. LOL.
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Recommended
Apr 24, 2024
Home Depot Mattoon Illinois staff
Recently purchased a refrigerator and all the staff involved were very helpful. When I visit this store on occasion the staff are always ready to help. They always greet you and ask what they can do to help you.
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Recommended
Apr 11, 2024
Great features !
The employees help you find and load heavy items.
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Recommended
Apr 10, 2024
Perfect Visit!
Excellent Customer Service! The staff was awesome! Everything was perfect.
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Recommended
Apr 9, 2024
Credit where due.
I like picking up order. Sarah had it all ready to go!! She deserves a raise
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Apr 7, 2024
Lumber
Lumber is substandard! Need to strive to make the quality that the contractor will want to buy it
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Mar 27, 2024
Mattoon HomeDepot has a great gardencenter with an excellent selection of high quality plants
I bought a rose bush here that took right off and has performed very well for a number of years now.I love their selection of annuals as well!
Also I am happy with the room size rug I bought here and I am pleased with their customer service
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Recommended
Feb 23, 2024
Worst experience ever
Items not delivered initially. Damaged when delivered. Rude service. Waiting weeks for a refund. Had to call 8 to 10 times for different issues. Very unprofessional. Do not recommend home depot for anything. Extremely frustrating
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Feb 12, 2024
Clean and organized experience
Home Depot is always a one stop shop for our household needs. Thankful it is always organized and labeled nicely so things can be found easily!
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Recommended
Feb 9, 2024
Service
Every need anything in plumbing ask for Dale
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Recommended
Feb 5, 2024
Friendly and helpful staff
Racheal made our trip fast and easy. Thanks
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Recommended
Feb 3, 2024
Great place!
Pleasant and helpful staff!
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Recommended
Dec 24, 2023
Kingsford
Bring back Kingsford twin packs for $9.88
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Recommended
Nov 26, 2023
Dakota was super helpful!!
We had several rebate cards to scan and Dakota took his time and was super helpful!
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Recommended
Aug 18, 2023
Salesperson
Buying window replacement.
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Recommended
Jul 23, 2023
Very friendly staff
Sometimes we go there just to look around w/o a specific purpose. We take our golden retriever with us and the staff are always so friendly. He loves the store and staff!
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Recommended
Jul 23, 2023
Great
The employee Brett that came to our house was very polite, patient, and helpful.
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Recommended
Jul 21, 2023
Great help.
Came in to buy some items for yard work. Employees helped me find everything I needed. Carolyn at self checkout got me squared away on using their system and got me what I needed to sign up for military discount. I'll be back!
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Recommended
Jun 18, 2023
Great store, super employees!
We really love shopping here. The employees are definitely helpful and are always friendly.
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Recommended
May 29, 2023
Store merchandise
I’m very pleased with their store brands!
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Recommended
May 24, 2023
Wonderful employee customer service
I had lay Lisa and Tyler find wood that I needed and even gave me an easier and greater options they talked highly of one another i think it is important to see the best in your workmates
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May 15, 2023
Fantastic place to shop!
Went to buy a finish nailer. The person helping was so sweet, helped us compare and read boxes for us.
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Recommended
Apr 26, 2023
The Best Customer Service and A Great Selection
The Mattoon Home Depot Store #1967 has always employed the most courteous and knowledgeable employees. I have never visited the store without being asked by store associates if I needed help locating an item or if I had questions. The store is neat, and clean, and has a good selection of items ranging from garden to commercial contracting.