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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
Jan 7, 2021
I don't like a salesman questioning my ability to read a box and know what parts should be includ...
I don't like a salesman questioning my ability to read a box and know what parts should be included. To tell me these parts are not included when the box states included in the box are the following. I'm just in a bad mood as I purchased a tankless water heater, went home tore the old tank out , just to find several parts missing from the box. I should have looked to see if the box had been opened.
by
Verified Purchase
Dec 13, 2020
Employees were friendly and knew where products were located in store. Had a little trouble when ...
Employees were friendly and knew where products were located in store. Had a little trouble when asked specific questions about a product or some special promotions.
by
Verified Purchase
Recommended
Nov 24, 2020
The people give off a great vibe
The people give off a great vibe
by
Verified Purchase
Recommended
Oct 11, 2020
excellent employee assistance
excellent employee assistance
by
Verified Purchase
Recommended
Sep 5, 2020
5 star rating , Always have someone there to help you find what your looking for.
5 star rating , Always have someone there to help you find what your looking for.
by
Verified Purchase
Recommended
Aug 22, 2020
Waited 30 minutes for the nursery employees to load our truck with landscaping pavers. Once they ...
Waited 30 minutes for the nursery employees to load our truck with landscaping pavers. Once they arrive to our truck, he had an entire pallet of pavers even though we only ordered 40. When we told him we only needed 40, he complained that he’d just wasted his time loading over 80 of them.
by
Verified Purchase
Jul 11, 2020
We were very impressed with Kim’s knowledge and experience with the kitchen cabinets, she was ver...
We were very impressed with Kim’s knowledge and experience with the kitchen cabinets, she was very friends and attentive to our needs and very helpful in choosing the right fit for our project.
by
Verified Purchase
Recommended
Jun 28, 2020
Nice store, great an helpful employees..love the garden center!
Nice store, great an helpful employees..love the garden center!
by
Verified Purchase
Recommended
May 8, 2020
Store personnel were friendly and helpful.
Store personnel were friendly and helpful.
by
Verified Purchase
Recommended
Apr 28, 2020
Store was very clean and employees were helpful never had to hunt down employee for help I purcha...
Store was very clean and employees were helpful never had to hunt down employee for help I purchased a large order for delivery and got the material first thing in the morning very friendly delivery guy way to go home depot job well done
by
Verified Purchase
Recommended
Apr 27, 2020
Employees are very helpful ,u don’t have to run them down to ask questions. The store is always c...
Employees are very helpful ,u don’t have to run them down to ask questions. The store is always clean n organized. I love shopping there n it’s over a 60 mile trip for me. Just went to look at a product n Caleb H was pass helpful n my daughter n myself purchased 2 large appliances..
by
Verified Purchase
Recommended
Apr 24, 2020
Enjoyed my experience shopping , staff were very helpful.
Enjoyed my experience shopping , staff were very helpful.
by
Verified Purchase
Recommended
Apr 16, 2020
The young who assisted me in flooring on 4/13/20, was very helpful. She knew what she was doing a...
The young who assisted me in flooring on 4/13/20, was very helpful. She knew what she was doing and was respectful. With young people like her, there is still hope for this world.
by
Verified Purchase
Recommended
Apr 9, 2020
Employee behind the counter very rude
Employee behind the counter very rude
by
Verified Purchase
1 found this review helpful
Apr 6, 2020
The store was clean, products was easy to find and the cashiers are always so friendly especially...
The store was clean, products was easy to find and the cashiers are always so friendly especially Christina and Nia
by
Verified Purchase
Recommended
Apr 4, 2020
Very nice clean and well stocked store.
Very nice clean and well stocked store.
by
Verified Purchase
Recommended
Mar 28, 2020
This is one of the friendliest Home Depot’s that I have ever been to. It’s extremely clean and al...
This is one of the friendliest Home Depot’s that I have ever been to. It’s extremely clean and all of the younger workers created me with a smile. They weren’t pushy but very helpful if need be.
by
Verified Purchase
Recommended
Jan 25, 2020
The team works like a well oiled team. They are willing to help and are so friendly. I thank yo...
The team works like a well oiled team. They are willing to help and are so friendly. I thank you for your time and consideration and appreciate your help and job you do. Keep up the great work!
by
Verified Purchase
Recommended
Jan 17, 2020
Store personnel friendly, happy to help, even when I’m not sure what I need.. Willing to go the e...
Store personnel friendly, happy to help, even when I’m not sure what I need.. Willing to go the extra mile to make sure I have exactly what I’m looking for...
by
Verified Purchase
Recommended
Dec 28, 2019
Was very pleased with the custom made counter tops. Time from order to install was only about 3 w...
Was very pleased with the custom made counter tops. Time from order to install was only about 3 weeks. The two men who did the install very friendly and were meticulous in cleaning up any dust or debris from the install. However, I would not advise ordering custom shades from this store. I ordered 7 custom shades, it took three months to get them delivered and I had to call this store twice because I never received a call from the person who was supposed to install the shades - so another week. All total almost 4 months to get 7 shades!! The installer also was very unpleasant.
by
Verified Purchase
Recommended
Dec 2, 2019
Selection of tools was unsurpassed.
Selection of tools was unsurpassed.
by
Verified Purchase
Recommended
1 found this review helpful
Nov 23, 2019
The Home Depot in Mattoon is really an exceptional store. Every employee there goes out of their ...
The Home Depot in Mattoon is really an exceptional store. Every employee there goes out of their way to be helpful and friendly -- making a visit there just awesome. I just purchased a range and clothes dryer from them, and was blown away by the great service I got -- from Kim in Appliances, to the young lady in the front who checked me out for other items I purchased. I've been in other Home Depots in Missouri -- never got the "red-carpet" treatment I got at Mattoon.
by
Verified Purchase
Recommended
Nov 12, 2019
These are the three employees that gave me A-1 Service at my most recent adventure in Home Depot....
These are the three employees that gave me A-1 Service at my most recent adventure in Home Depot.
Marilyn, Kim, and Marissa. Three cheers to them for great customer service!
by
Verified Purchase
Recommended
Nov 8, 2019
Everyone was incredibly helpful and friendly.
Everyone was incredibly helpful and friendly.
by
Verified Purchase
Recommended
Nov 8, 2019
clean and staff is very helpful
clean and staff is very helpful
by
Verified Purchase
Recommended
Nov 6, 2019
Every employee was very friendly and helpful.Thank You
Every employee was very friendly and helpful.Thank You
by
Verified Purchase
Recommended
Oct 17, 2019
This is the only Home Depot in my area. The store is always clean, staff is always helpful. Staff...
This is the only Home Depot in my area. The store is always clean, staff is always helpful. Staff located all over the store to assist. I LOVE it!
by
Verified Purchase
Recommended
Oct 13, 2019
Very good staff very knowledgeable. Store is very organized. Needs a better service for appliance...
Very good staff very knowledgeable.
Store is very organized.
Needs a better service for appliances being delivered not for a rush job have to wait for appliances for 3 days was my experience. Had to go elsewhere to get job completed.
by
Verified Purchase
Recommended
Oct 13, 2019
Love this store! Associates are very nice, and the store is extremely clean most of the time. I a...
Love this store! Associates are very nice, and the store is extremely clean most of the time. I appreciate what this store offers to the community.
by
Verified Purchase
Recommended
Sep 23, 2019
Always clean and organized. I always get my questions answered. I lost my Home Depot card earlier...
Always clean and organized. I always get my questions answered. I lost my Home Depot card earlier today at the store. It must have been pulled out of my pocket with my phone. An employee called me and told me found it and that he had it.
So thankful....