#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)779-4413
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5650 E Pickard St
Mount Pleasant, MI 48858
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Customer Store Reviews

  • 4.8 out of 516 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Great employee's that know what they're talking about
This is the only place we go now to get paint, the employee's are very helpful in this department, just like the other departments in the store
by
    • Recommended
    Outstanding Service!!
    Over several years the customer service that I've received from the Mt Pleasant Home Depot has been outstanding. Every staff member has demonstrated thorough knowledge, great customer service and they are always ready to provide guidance when needed/desired.
    by
      • Recommended
      CUSTOMER SERVICE
      THIS STORE LACKS IN CUSTOMER SERVICE. ALWAYS HAVE TO CHASE DOWN SOMEONE TO HELP ME. :(
      by
        great employees
        bought 3 appliances there.shopped this store for years.If theirs EVERY a problem with your appliance/any household purchase they will "go beyond" to help solve it .
        by
          5 star customer service
          I needed a driver bit for an obscure screw from a 1966 camper. The gentleman in the hardware department was able to look this up on a phone app for me and tell me the name (clutch hex) and although Home DePot did not carry it, he had suggestions for locating one.
          by
            • Recommended
            Great & courteous customer service
            Really appreciated the young employee's courteous and helpful assistance in locating, loading and checking out my purchase of Lawn & Garden supplies.
            by
              Rude Employee
              Employee refused to scan military ID discount and made me go to my car to get my phone download app create account and enter my info a trip that should have been quick took forever for the lack of understanding and got an attitude when I told them it was put in by them yesterday and then he demanded who allowed that and to describe what they looked like and what part of check out super unprofessional
              by
                This Home Depot is one of my favorites.
                This home depot is one of the beat always has what I need in stock. Team members always helpful.
                by
                  • Recommended
                  Almost always has what I need.
                  Love the ease in returning items that I did not need in my projects.
                  by
                    • Recommended
                    Windows and Doors Dept
                    The gentleman I ordered my two exterior doors through was excellent! Great follow-up, took the time that was needed to get my doors custom-ordered, and when they came in they were perfect!
                    by
                      • Recommended
                      Great service!
                      Bought a door recently from Home Depot that was excellent quality. Had to find the right hinges, along with some other items, and Tony was terrific. Super helpful and knowledgeable.
                      by
                        • Recommended
                        Awesome to have help
                        I am doing a tile job at my home and it was amazing to be able to have help getting the title and loading it. Tile is not light and they sure helped and bad it so I will forsure come back and pick Homedepot of any of the other stores!
                        by
                          • Recommended
                          Terrific customer service!
                          I spoke with Keith, one of the managers, regarding a project for a local cub scouts group. He generously managed to donate all the lumber we needed, and also cut it for us at no cost. We very much appreciate this help. The first time that I called to ask for help, I was able to speak to Keith quickly; I didn't need to call back or wait long on the phone. He asked me to follow up with him by e-mail to give me the details of my request in writing, and he responded very quickly (less than 24 hrs). Several employees were very helpful. Luke (lumber) cut the wood for my project, and was very helpful and courteous over the phone. He completed the project promptly (earlier than I expected) and let me know it was ready. Matt and Mark likewise were very attentive and helpful the day I came. They helped me to find the additional supplies (screws, nails, goggles) that I needed and did so quickly and in a friendly manner. The whole experience could not have been more positive! I was very impressed.
                          by
                            • Recommended
                            Great products!
                            Great products and am happy that they offer installation by local contractors.
                            by
                              • Recommended
                              Awesome cashiers.
                              We had a mixup on clear pricing and improper sku numbers. Kevin and RIN worked together and with us to make the necessary changes. They spent time explaining everything and made us feel like we they knew us.
                              by
                                • Recommended
                                Great service
                                I went online to buy a washer and dryer my payment did not go through. I received a call from one of the home depot staff and she was so helpful in getting my order placed and paid for.
                                by
                                  • Recommended
                                  Good selection
                                  It’s my favorite place to be
                                  by
                                    • Recommended
                                    Mark the vet is flooring
                                    Mark did an awesome job for us. Planned ordered and double check our order
                                    by
                                      • Recommended
                                      Very disssatisfied with help at this store.
                                      Bad/Rude help at the customer service desk here in this store.
                                      by
                                        Power battery nailer
                                        i went in with a service issue on a power nailer that kept jambing. i found that i was given the wrong nails for it. Ken did a great job helping me find another nailer (different brand) to get me on my way, all of this just before closing time.
                                        by
                                          • Recommended
                                          Always a good place to shop
                                          Mark runs a great store, between shopping for my work and buying products for my 100 year old house makeover I am in this store 7 to 10 times a week. Everyone is always friendly and the things I am wanting to buy are well stocked. It's my go to store.
                                          by
                                            • Recommended
                                            Awesome experience!
                                            When I was unable to find a product on your shelf that showed 8 in inventory your associate took the time to find the product and contact me so that I could stop back and pick one up.
                                            by
                                              • Recommended
                                              Great selection and service!
                                              This store had exactly what we were looking for! The sales staff was great and we even got FREE delivery! We do not get that even from stores that are much closer to our home! They are extremely helpful and very accommodating to their customers! Will definitely be shopping here more often!!!
                                              by
                                                • Recommended
                                                Michelle handled my check out transaction quickly and efficiently. She was very welcoming and con...
                                                Michelle handled my check out transaction quickly and efficiently. She was very welcoming and congenial.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Because of Kaylee on my visit 6/30/21 and the customer service lady today on 7/5/21 same order i ...
                                                Because of Kaylee on my visit 6/30/21 and the customer service lady today on 7/5/21 same order i had a very satisfing experience with their very helpful selves!!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The store is clean, the staff is helpful. Always a positive experience.
                                                The store is clean, the staff is helpful. Always a positive experience.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I love The Home Depot and the people they employee. I have never had a bad experience at any one ...
                                                I love The Home Depot and the people they employee. I have never had a bad experience at any one of their stores. They always have someone there to help whether you need it or not. This particular Home Depot keeps helping me with projects around my home.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Great friendly service by everyone.
                                                Great friendly service by everyone.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Fantastic employee`s.
                                                Fantastic employee`s.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Fantastic employee`s. Everyone was smiling and very helpfull.
                                                Fantastic employee`s. Everyone was smiling and very helpfull.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 516 reviews

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