#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)779-4413
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5650 E Pickard St
Mount Pleasant, MI 48858
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Customer Store Reviews

  • 4.8 out of 516 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Need help w/ do it yourself plumbing? Find an associate named Rick. Guy was outstanding.
Need help w/ do it yourself plumbing? Find an associate named Rick. Guy was outstanding.
by
  • Verified Purchase
  • Recommended
Excellent store. Well stocked and managed. Manager is on the floor and available. Associates ( lo...
Excellent store. Well stocked and managed. Manager is on the floor and available. Associates ( long term) are not friendly. You have to overlook
by
  • Verified Purchase
  • Recommended
Today on my lunch hour Connie in customer service was delightful and highly effective. She saw m...
Today on my lunch hour Connie in customer service was delightful and highly effective. She saw me standing near lawnmowers and asked if she could help me. She got other Associates to help move the heavy Honda lawnmower box to the cart and eventually unload it into my Honda CR-V. She said I could get $50 off the purchase price by opening and using a credit card account, so I did. Connie encouraged me to enjoy my new Honda lawnmower and beautiful day. I told Connie she is very good at what she does.
by
  • Verified Purchase
  • Recommended
I would only recommend going to this store if you absolutely won’t need any help at all. If you t...
I would only recommend going to this store if you absolutely won’t need any help at all. If you think you may help getting something down or asking where something is you should go to a different store. When I asked for help, I got an attitude from the self checkout attendant even though I was not at all rude. This is the second time going to this Home Depot location that I’ve not been asked or given any help. Apparently I am invisible to all the staff. I will say though that the cashier named Logan was the only friendly employee and he actually asked if I needed help getting my osb out to my vehicle. At that point I was irate so I declined his help but I do appreciate him being the only one to offer.
by
  • Verified Purchase
Awesome place to shop would not think of going anywhere else
Awesome place to shop would not think of going anywhere else
by
  • Verified Purchase
  • Recommended
Always great customer service. I enjoy giving my business to this establishment
Always great customer service. I enjoy giving my business to this establishment
by
  • Verified Purchase
  • Recommended
Very pleased with this Big Box Store.
Very pleased with this Big Box Store.
by
  • Verified Purchase
  • Recommended
I am remolding a 115 year old house slowly and am able to get what I need and at a good price. Ma...
I am remolding a 115 year old house slowly and am able to get what I need and at a good price. Mark is a great manager and his staff is always very friendly and helpful. Makes it fun to spend money.
by
  • Verified Purchase
  • Recommended
Cashier Jeanne is the best associate this store has. She treats you like family, and is intereste...
Cashier Jeanne is the best associate this store has. She treats you like family, and is interested in helping you make your projects 100% complete.
by
  • Verified Purchase
  • Recommended
Leah assisted me in every aspect of finding what I needed and in purchasing those items. Very kn...
Leah assisted me in every aspect of finding what I needed and in purchasing those items. Very knowledgeable and warmly professional. Then Greg was there to help me load things into my van. Again courteous and professional.
by
  • Verified Purchase
  • Recommended
Store is very organized. Sales people are great. Bought Washer and gas dryer. Were not in stock b...
Store is very organized. Sales people are great. Bought Washer and gas dryer. Were not in stock but purchased them and they were delivered about two weeks later. It was on the date they gave me for delivery date. Covid has things back up. Not the stores fault. Just purchased a frig and gas stove. Had to pay up front and they will be delivered in about three weeks. They were both on sale so I don’t mind waiting.
by
  • Verified Purchase
  • Recommended
Nicole Massey is Awesome and so helpful!
Nicole Massey is Awesome and so helpful!
by
  • Verified Purchase
  • Recommended
Very knowledgeable and helpful staff in each department we needed.
Very knowledgeable and helpful staff in each department we needed.
by
  • Verified Purchase
  • Recommended
Staff are very friendly and helpful
Staff are very friendly and helpful
by
  • Verified Purchase
  • Recommended
Was good and friendly as well as everyone wearing masks but had to wait awhile to cash out having...
Was good and friendly as well as everyone wearing masks but had to wait awhile to cash out having only one cashier
by
  • Verified Purchase
  • Recommended
All employees at this store are so very knowledgeable and helpful. I've done a lot of business t...
All employees at this store are so very knowledgeable and helpful. I've done a lot of business there in the last year and couldn't be happier with the products and installations.
by
  • Verified Purchase
  • Recommended
Need help so I asked an employee and he immediately knew what I was talking about and sent me rig...
Need help so I asked an employee and he immediately knew what I was talking about and sent me right to the item.
by
  • Verified Purchase
  • Recommended
The employees helped us understand the deals for power tools to find what was affordable for us a...
The employees helped us understand the deals for power tools to find what was affordable for us and had everything we wanted!
by
  • Verified Purchase
  • Recommended
we brose and shop there often. we find what we need. if the dont have want we want we order it fr...
we brose and shop there often. we find what we need. if the dont have want we want we order it from them. ne problems with that. we just glad we have a hope depot in our towm . thenk you
by
  • Verified Purchase
  • Recommended
was told my toilets would be taken out and reinstalled with new flooring installation then was ca...
was told my toilets would be taken out and reinstalled with new flooring installation then was called a day later after i made the purchase they could not do that. rip off!!!
by
  • Verified Purchase
Store was very clean and neat. Employees were very helpful ! Customer service desk persons were o...
Store was very clean and neat. Employees were very helpful ! Customer service desk persons were outstanding! It's very clear to see that customer satisfaction is number one priority!!
by
  • Verified Purchase
  • Recommended
Good quality merchandise
Good quality merchandise
by
  • Verified Purchase
  • Recommended
Staff was friendly and helpful.
Staff was friendly and helpful.
by
  • Verified Purchase
  • Recommended
Store is well stocked and employees are friendly and helpful
Store is well stocked and employees are friendly and helpful
by
  • Verified Purchase
  • Recommended
Usually when we shop here, it is difficult to locate any employees on the sales floor to help us ...
Usually when we shop here, it is difficult to locate any employees on the sales floor to help us find specific items. However, the cashier we encountered (Olivia) was wonderful and kind.
by
  • Verified Purchase
  • Recommended
My husband and I would recommend the Mount Pleasant store for your home needs. We encountered fr...
My husband and I would recommend the Mount Pleasant store for your home needs. We encountered friendly, informed sales associates. Thank you for helping make our refrigerator purchase a good experience.
by
  • Verified Purchase
  • Recommended
Some younger college students may not be very knowledgeable, but overall the store carries an exc...
Some younger college students may not be very knowledgeable, but overall the store carries an excellent spirit of teamwork and service!
by
  • Verified Purchase
  • Recommended
The store was wonderful to walk through. Clean and friendly !
The store was wonderful to walk through. Clean and friendly !
by
  • Verified Purchase
  • Recommended
Great store!! Managers are on the floor and visible and interactive with customers. Well managed ...
Great store!! Managers are on the floor and visible and interactive with customers. Well managed store, sets it apart from competitors and other HD stores
by
  • Verified Purchase
  • Recommended
The store employees are always very helpful and acoomodating.
The store employees are always very helpful and acoomodating.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 516 reviews

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