Reviews for N Chattanooga #770

Great customer service ... homedepot has awesome unique holiday items

I purchased a washer and dryer set from Shell Williams after visiting many different stores. She was so helpful and easy to communicate with. She answered all my questions and is a great sales person. I definitely would like her help in the future with other purchases. 5 star service! Very happy customer here!

The service at the Hixson Home Depot is always good. Today it was above and beyond good. Very helpful and cheerful staff!

I purchased 3 appliances from the Hixson store and had some 'issues' when they were delivered (#1 being I was told a 3rd party would contact me to hookup my gas stove (to natural gas, NOT propane) and did not receive a call, only to call store and be told by a saleswoman they don't do that I was on my own; why sell a gas stove if you require the customer to contact an HVAC person? I went back to the store to see if I could find out more information and Amanda, who works in lumbar, helped me solve ALL of the issues. She said flat out she doesn't work in appliances but was friendly through it all.

I have made several purchases over that past year and have been extremely satisfied with all my purchases thus far and the customer service has been excellent.

This store is organized and clean. Products are well displayed and ailes are labeled with what you can find on them. A well stocked store. Customer service is an A+. The employees are so friendly and ready to help with whatever you are doing. Wheelchair accessible. Service pet friendly. Restrooms are clean. The plants are lovely! A wonderful display of indoor and outdoor plants and accessories!

I'm also greeted. When an employee sees me looking over items on a shelf, I am often asked if they can assist me with anything. It's nice that I don't have to run around the store seeking help.

I shopped at the local Home Depot for six different items and each department representative was not only very helpful but caring and I really appreciate that!

Don't know if it is always as today, but the service in the paint department was exemplary!

I shop at the Hixson Home Depot store often. I should actually buy stock in the company, as I'm probably one of their most frequent shoppers except for the pros who use this store.

This location is usually speedy and helpful, if needed they will help you load without question. Good associates work there with good attitudes which is rare to find these days

Store personnel worked with me to make a selection of product.

Store has very friendly service reps.

Everyone in this store is friendly and easy to work with. I purchase from this store many times throughout the week, and sometimes several in one day, and they always deliver exceptional service and value every visit I have ever had.

Tried to get 10 sqft of countertops for 4 months. Staff doesn’t check on orders unless you make them. Horrible communication. They might call you back once with a date then you won’t here from them again and have to call several times to get another date that it won’t be in by. Ended up having to cancel. What a waste of 4 months.

Always happy to stop by this location. Clean and friendly staff

Always smiling, friendly and helpful.

Charged for extra item and did not realize until almost home. Not close by and will have to make an extra trip to get credit for the error on their part.?

I always choose Home Depot over other similar stores because I'm greeted and always know someone is just waiting for me to need their help. I love customer service like that.

Please re emplacement your credit card machines. Multiple busted machines won't take our 2 separate cards from 2 separate banks and this has happened twice now!! Takes sooo long to check out. Multiple customers affected and the cashiers say they keep asking you to replace them!! I want to shop here but I'm getting frustrated. Please replace the machines.

most of the employees I have encountered at Home Depot in Hixson have been extremely helpful. It means a lot to have people helping you when you need them instead of you having to look for them.

Of the dozens of employees I've run into over the last 10 shopping days, only 2 have asked if I needed any help. I go there for the stock only and it's close to my job.

I needed an 1 more box of matching flooring and Kim Morris, flooring specialist, made it happen

Ashley and Samuel were excellent at the service desk helping me with my tuff shed order

Friendly and helpful people!

Joseph Smith was great to work with. Aside from being knowledgeable, he was pleasant and took time explaining features and operations of various appliances in detail.

Alisha at store 770 in Hixson is the best customer service cashier. Super friendly everytime.

The Cashier, Ashley, was superb and efficient at her job

Excellent customer service from Jimmy