Reviews for N Chattanooga #770

Tammy C. at the Pro desk was awesome. You can’t ask for better customer service!

Your customer service is very customer oriented whether granting a refund, giving credit & solving a problem

This store is hard to review because so many contractors depend on it. Versus other lower volume stores. But I'm never disappointed with plumbing department, flooring tile & grout, lumber and usually the assistant & manager of pro desk. That said there is nothing like a big list p project items and the customer ahead of you buying the last of the 3 bags of same color grout. Oh well! My mother & I are finishing a remodeled home & new build and the staff never seems to forget us and tries to help even if it's just to read labels or test fit parts and sometimes other options. Occasionally loading materials has been less helpful than others but usually it's days when 14 pro desk contractors are swamping the prod desk. So now we go on lesser busy hours and man what a difference it makes. Every department (ie for our bathroom remodeling project) has been inter connected and preps the next area for helping us. Some days it's I bring in a part or a list and they pull and load them other days I'm there for hours planning the next steps and the licensed contractors needs. Staff usually makes it a point to say thank you & yes mam we can or no but this is another option if you are doing whatever. Additionally of the stores we frequent here in Chattanooga this store is always clean, and I don't even though I know better feel worried if I'm half way down an isle and my cart & purse aren't on me. Many times I end up with three or more carts and the staff still makes it work so I don't have to worry the items I'm pulling which often get bulky or heavy will be missing so long as I check out same day. The only department I don't frequent is paint. We just haven't needed paint this year. But eventually they will know our family too... and yes this store males us and other customers feel like friends even though it's just great customer service. With the pandemic it's hard to keep people with the current pay rates but really glad to see everyone gets along and has a smile even when I'm exhausted, hungry, and know we have to get our projects home and done!

Ryen is a rad dude. Amber is a cool cat Don’t know buddy’s name but he works in HVAC and plumbing alway helpful thanks man.

Great customer service and all needs are met!!!

Employees are very helpful especially pressure washing equipment along with the paint department

Always friendly to me and my service dog. Associates are extremely knowledgeable and helpful in the departments for which they work.

Clean store good customer service and helpful. Lumber prices are to high. I build cabinets and tables. But may have to stop due to the high lumber prices

LAWN MOWERS - need one please go and see Charity at Home Depot Hwy 158... she is smart, friendly and amazing. I had never purchased one before and she made me feel great about my purchase. SUCH A WONDERFUL, SMART YOUNG WOMAN - I know she will go far in her career... amazing service. Thank you :-))))))

This store is amazing, best hardware store around. No contest.

Trevor loaded for me and was very knowledgeable!

cashier Kristin was the best ever.

The flooring department is horrible. they kept changing the charges even after I had paid for the service. When I finally gave up and asked for my order to be cancelled the store person Kim Morris refused to issue a refund, the store is horrible!!!!!!

Always excellent employees and shopping here. ONLY drawback is the overly loud music in some aisles. Cannot it please be turned down to muzak levels?

Every employee I met was more than willing to help in finding what i needed.

Marvin Park did a very good job at waiting on me at Home Depot. Thank you, Chris

Friendly and helpful staff. The store was organized and well stocked.

Appreciate the friendly staff. Store is easy to navigate, and appreciate the self checkout areas!

I can only say good things about this store. The employees are very helpful. Returns are easy whether made online or in store. Employees are very knowledgeable about products. The store is always well stocked and clean. Cashiers are fast and polite. You never feel overwhelmed by a project because there is always someone to help.

The go to store for all of your needs and even wishes too. Great location, staff, products and po prices.

Friendly and very helpfully,

Forgot to package an item needed for a out of town job...

I like this store. It is staffed with good friendly people. The store manager is interactively involved and may even find a minute to speak to you. Great store

My go to store!! Friendly, helpful staff, always.

The employees at the Hixson Home Depot are helpful and friendly.

I had employees ask if I needed help finding an item, which I did. The cashier cheerfully handled my gift card and wrote the balance on the card after I paid. These were so pleasantly different than some of my big box store experiences!

No disrespect to other stores, however customer service is very good at 770 Hixson TN and pro desk always willing to help

The customer service was great! Several employees helped me find what I needed.

It being a Sunday Jacob helped me with ordering a product that I wanted.

The employees are super friendly and helpful! The store is always clean and stocked. I always have a great experience each time I visit my Home Depot!