#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(423)874-1100
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1944 Northpoint Blvd
Hixson, TN 37343
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Customer Store Reviews

  • 4.7 out of 483 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (483)
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Showing 1-30 of 483 reviews
Great store. Great manager. Thank you Marvin for taking care of customers so well.
Great store. Great manager. Thank you Marvin for taking care of customers so well.
by
  • Verified Purchase
  • Recommended
Had a new water heater replaced. Price and work installation was great.
Had a new water heater replaced. Price and work installation was great.
by
  • Verified Purchase
  • Recommended
Great folks doing a great job
Great folks doing a great job
by
  • Verified Purchase
  • Recommended
Just a very good place to shop for the products I need. Thanks for being there for senior ladies ...
Just a very good place to shop for the products I need. Thanks for being there for senior ladies who sometimes need help or ideas!
by
  • Verified Purchase
  • Recommended
The best, the complete store I ever experienced with the best customer service you can imagine.
The best, the complete store I ever experienced with the best customer service you can imagine.
by
  • Verified Purchase
  • Recommended
We always have a pleasant shopping experience at this store. Each employee we've interacted with ...
We always have a pleasant shopping experience at this store. Each employee we've interacted with has always been polite, helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
We had just been to another home improvement store and got poor service and decided to try Home D...
We had just been to another home improvement store and got poor service and decided to try Home Depot. A salesperson immediately ask to help us. We bought all of our kitchen appliances from him that we needed for our newly renovated kitchen.
by
  • Verified Purchase
  • Recommended
The store is always clean and organized. If you have questions the employee are always helpful to...
The store is always clean and organized. If you have questions the employee are always helpful to answer and assist you. It doesn't matter what department. I buy in different depts. They're always friendly. I have been shopping for the longest, and always find what I'm looking for. A
by
  • Verified Purchase
  • Recommended
very good customer support while I was picking out blinds
very good customer support while I was picking out blinds
by
  • Verified Purchase
  • Recommended
Employees are not knowledgeable on any of the items in the store. They are interact on a personal...
Employees are not knowledgeable on any of the items in the store. They are interact on a personal level more with other employees than customers needing help.
by
  • Verified Purchase
1 found this review helpful
Easy in and out with good selection of products
Easy in and out with good selection of products
by
  • Verified Purchase
  • Recommended
I had a fantastic experience at the store today overall cleanliness is impeccable and the service...
I had a fantastic experience at the store today overall cleanliness is impeccable and the service from the sales cashier I believe her name was Laura at the pro desk (Said she was normally in garden Center) was just outstanding!! There was also another young man in lumber who helped me with my concrete blocks but I didn’t get his name but very polite. I normally shop at Lowe’s but the experience today has definitely helped make up my mind where I will be doing my shopping from now on. Credit to the management for the cleanliness and training keep up the good work.
by
  • Verified Purchase
  • Recommended
This Home Depot store has employees who really cares about their customers. They go out of their ...
This Home Depot store has employees who really cares about their customers. They go out of their way to make sure that their customers always leave the store satisfied and with a positive experience.
by
  • Verified Purchase
  • Recommended
Our school has been hit hard with staff members testing positive for COVID. We needed a mister/f...
Our school has been hit hard with staff members testing positive for COVID. We needed a mister/fogger ASAP to help combat the virus within our school. Ashley (customer service) and Roy (manager) took the extra steps to ship the mister/fogger to our school. Ashley called and gave me up to date status report on the mister/fogger's shipment. Ashley was very kind and understanding. I wish every store had an Ashley!
by
  • Verified Purchase
  • Recommended
Clean, associate help (Falcian), and had all products i needed. Pleasant trip! Helped a locla 3rd...
Clean, associate help (Falcian), and had all products i needed. Pleasant trip! Helped a locla 3rd grade class...St. Jude School, Chattanooga, TN 37415
by
  • Verified Purchase
  • Recommended
The store is always neat and orderly for the most part. Employees are both friendly and helpful....
The store is always neat and orderly for the most part. Employees are both friendly and helpful. I enjoy shopping here.
by
  • Verified Purchase
  • Recommended
Very helpful associates
Very helpful associates
by
  • Verified Purchase
  • Recommended
The store was clean. The associates were friendly and helpful. Checkout process was quick.
The store was clean. The associates were friendly and helpful. Checkout process was quick.
by
  • Verified Purchase
  • Recommended
Thank you to Teresa and Tammy, both helped to make my purchase and return a smooth transaction.
Thank you to Teresa and Tammy, both helped to make my purchase and return a smooth transaction.
by
  • Verified Purchase
  • Recommended
Five Stars!
Five Stars!
by
  • Verified Purchase
  • Recommended
terrible customer service
terrible customer service
by
  • Verified Purchase
1 found this review helpful
All the Employees at the Hixson Store are very friendly and helpful! We appreciate everything tha...
All the Employees at the Hixson Store are very friendly and helpful! We appreciate everything that you do for us to ensure our safety during this pandemic. Thank you for caring for our needs and our health!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees in Home Depot are ALWAYS HELPFUL, but Katherine at the Help Desk was fantastic at keepi...
Employees in Home Depot are ALWAYS HELPFUL, but Katherine at the Help Desk was fantastic at keeping me as a return customer. Great Store, Great Employees!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great and cheaper
Great and cheaper
by
  • Verified Purchase
  • Recommended
2 found this review helpful
The store is in a convenient location and is always neat and clean. We shop there often. The pa...
The store is in a convenient location and is always neat and clean. We shop there often. The paint department did an excellent job with matching and mixing paint from a sample we had. We are painting the exterior of our home and like the color it currently is. We wanted a good match ans got it.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Ordered a large quantity of pinestraw that was delivered on time (if not ahead of schedule), Plac...
Ordered a large quantity of pinestraw that was delivered on time (if not ahead of schedule), Placed exactly where we needed with moffit, and extremely kind service. Much appreciated.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Paint department team members are very helpful. Especially Chase!!
Paint department team members are very helpful. Especially Chase!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
It should not be unreasonable to purchase mulch in January. I waited nearly an hour for 30 bags t...
It should not be unreasonable to purchase mulch in January. I waited nearly an hour for 30 bags to come out, then it’s super old & full of cock roaches.. No regard from the associates on damaging the bags while loading either. Poor attitudes all over this place today.
by
  • Verified Purchase
2 found this review helpful
Great people and service
Great people and service
by
  • Verified Purchase
  • Recommended
The store only offers self service check out with hand held scanners. These are not clean and NOT...
The store only offers self service check out with hand held scanners. These are not clean and NOT Sanitary and will cause wide out break of flu, colds and other diseases. This is disgusting!!!
by
  • Verified Purchase
Showing 1-30 of 483 reviews

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