#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)631-5457
Tool & Truck Rental(760)631-5478
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5755 Mission Ave
Oceanside, CA 92057
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Customer Store Reviews

  • 4.8 out of 528 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (528)
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Showing 1-30 of 528 reviews
Home Depot Store in Bonsall
Great Store Great Service!
by
    • Recommended
    Friendly staff
    I enjoy shopping at the N. Oceanside Home Depot staff is friendly always willing to help. Fabiola, Yun, Debra, Isabella, Ana are the friendliest cashiers and it’s always a pleasure speaking to them, they have positive attitudes and are always willing to help.
    by
      • Recommended
      Learned about the Home Depot DIY videos
      Cashier Ana Osuna took the time to guide me through the Home Depot app and show me how to see Do-It-Yourself (DIY) videos. These DIY videos had all the information I needed, including items to successfully complete my projects. Thanks to Ana's patience and drive to provide an EXCELLENT customer experience, I feel much more comfortable tackling my project! Thanks Ana!
      by
        • Recommended
        Best Tree/plant selection in town!
        I purchased a HUGE avocado tree from Home Depot in North Oceanside today. So many plants and trees with lots of choices! AND great customer service! This HD in north Oceanside has the best plants and trees more than anywhere else in North County!
        by
          • Recommended
          I rely on their in-store app to locate what I need.
          The app save a ton of time in locating what I’m looking for. Also, their paint department is the best for matching colors and selling the best quality paint that I ever used in my home. I never met an employee that I didn’t like, which is unusual in retail stores. Ok, there was one exception, but he worked at a different store.
          by
            • Recommended
            Absolutely horrible experience on multiple occasions
            This store has to be the worst hone depot I have been to. Prices on the shelf consistently do not match to what scans and employees act like yiu are steeling from them when you bring it up.
            by
              Great Customer Service
              I received Great Customer Service from Yun the Cashier. Super Friendly and very Helpful. Great product. Thank you.
              by
                • Recommended
                Fully stocked, quality materials, efficient employees
                This experience this past week confirms that this is my favorite building materials store. I am an addict for home improvement items and this is my base.
                by
                  • Recommended
                  grill
                  bought this nexgrill after returning a weber at another store where they did not understand what we needed. Dave knew the products and how to use them to fit our needs.
                  by
                    • Recommended
                    not satisfied
                    I bought a toilet bowl which didn't fit as the height didn't fit because of a ledge on top. Salesperson should not have sold me the product without questions like height. I saw the approach between the employee at the Vista Way and the Mission stores.
                    by
                      Great Customer Service!
                      Love that everybody is approachable and friendly at this store! Cashier Yun was great!
                      by
                        Very Helpful Employees
                        Every employee I asked for help was super kind & efficient! From now on I’ll drive a little further to go to this store instead of Lowe’s.
                        by
                          • Recommended
                          Best shopping experience I had with Home Depot! Great customer service at the Pro Desk as well as...
                          Best shopping experience I had with Home Depot! Great customer service at the Pro Desk as well as the other employees I needed throughout the store.
                          by
                          • Verified Purchase
                          • Recommended
                          If you need paint this is the place... they get it mixed fast, help with the various types of pai...
                          If you need paint this is the place... they get it mixed fast, help with the various types of paint so you get the right stuff, and even when there is a line they get you mixed and out. The people in the store are always available for help BUT more importantly they know when to leave you alone and let you shop. I've used key machines and had keys made at ACE and the only place every key I ever got worked properly was here. Cashiers know their stuff and unmarked items are handled fast. Always parking available and load help when you want it.
                          by
                          • Verified Purchase
                          • Recommended
                          Store 89 on HWY 76 oceanside...............Why do you bother to have a PRO desk ?? I asked PHILL ...
                          Store 89 on HWY 76 oceanside...............Why do you bother to have a PRO desk ?? I asked PHILL at the desk if i can check out with him at the PRO dsek ...Phill says.....OH i only do Phone orders .............What kind of RUDE associates do you HIRE ??? REALLY !!!! You can not do Phone sales and PRO accounts...........Well I AM going back to Anaheim # 6647 on Brookhurst !! They are polite and can handle Pro ACCOUNTS AND little tiny phone orders !!!
                          by
                          • Verified Purchase
                          I went to the store looking for a (heavily-discounted) "clearance" item that the computer showed ...
                          I went to the store looking for a (heavily-discounted) "clearance" item that the computer showed that they had 4 available. An employee saw me looking around and offered help. I told him about what I was looking for and he helped me look even getting his manager involved. I was looking with the manager while the employee went off to look elsewhere and couldn't locate it. The employee returned stating that he couldn't find it in that other place. Now, the manager offered me a discount on a "custom" bundle (piecing together a couple of similar, individual pieces that resembled the kit that I was searching for) and I certainly appreciated that. The next day, I look again online and NOW THERE'S 2 AVAILABLE! So, either they found the items (after doing an "inventory" and adjusting the in-stock total of 2) and/or (as I suspect) the employee grabbed a couple and set them aside for themselves! I called the store immediately and they said that none were available... What?! If 2 were found during an inventory, then where are they? Again, that has to mean that employees are setting it aside--right? That also means that they lied to me.
                          by
                          • Verified Purchase
                          1 found this review helpful
                          The store has the item I needed that was available as posted on the HD site.
                          The store has the item I needed that was available as posted on the HD site.
                          by
                          • Verified Purchase
                          • Recommended
                          Purchased a sink garbage disposal and asked for a referral for a plumber. I was given the number...
                          Purchased a sink garbage disposal and asked for a referral for a plumber. I was given the number for ARS RESCUE ROOTER SD. First appt. the plumber was a no show. Second appt. I decided to wait and the plumber, Marino, was an hour and a half late. He told me the Moen I purchased wouldn't fit, but he had one in his truck that would work. He wanted to charge me $635!!! I refused and he left. I went back to the store, got a different disposal, and paid at the store $179 for the installation. I thought I was getting a different company. To my surprise when I was called to schedule the installation it was ARS. Moral of story - pay for install at Home Depot or ARS will try to rip you off.
                          by
                          • Verified Purchase
                          • Recommended
                          Store 6647 ...The Pro Desk ...Raul Does such a incredible job running the pro desk !!
                          Store 6647 ...The Pro Desk ...Raul Does such a incredible job running the pro desk !!
                          by
                          • Verified Purchase
                          • Recommended
                          The customer service was great the place was neat and clean it was organize lots of products ever...
                          The customer service was great the place was neat and clean it was organize lots of products every time I go in I buy and I’ve been here four times and used to go to the one in Temecula I will no longer go to the one in Temecula I will be going here for now on this is my fourth time in one month love it
                          by
                          • Verified Purchase
                          • Recommended
                          Sorry I did not get names but the sales people were very interested, to help me find what I needed..
                          Sorry I did not get names but the sales people were very interested, to help me find what I needed..
                          by
                          • Verified Purchase
                          • Recommended
                          Awesome! Customer Service is excellent, especially WRENN.
                          Awesome! Customer Service is excellent, especially WRENN.
                          by
                          • Verified Purchase
                          • Recommended
                          Best customer service in San Diego County.
                          Best customer service in San Diego County.
                          by
                          • Verified Purchase
                          • Recommended
                          The store was clean, products displayed well. Employees well mannered and versed in product Feat...
                          The store was clean, products displayed well. Employees well mannered and versed in product Features, Advantages and Benefits
                          by
                          • Verified Purchase
                          • Recommended
                          Fantastic selection in the garden department. Healthy plants that are LOCALLY GROWN. Go to Ana R’...
                          Fantastic selection in the garden department. Healthy plants that are LOCALLY GROWN. Go to Ana R’s checkout line, and see for yourself how Ana R’s motherly care & personal service leaves you with a big smile as you walk out the door!
                          by
                          • Verified Purchase
                          • Recommended
                          I typically get great customer service at this store. My favorite department is the paint departm...
                          I typically get great customer service at this store. My favorite department is the paint department as I frequent there often. I get great service from most everyone there. My favorite person is Reanna because she works hard to get my paint matches spot on.
                          by
                          • Verified Purchase
                          • Recommended
                          Organized, friendly staff, love this store!
                          Organized, friendly staff, love this store!
                          by
                          • Verified Purchase
                          • Recommended
                          Great staff that works at Home Depot, North Oceanside.
                          Great staff that works at Home Depot, North Oceanside.
                          by
                          • Verified Purchase
                          • Recommended
                          Great store and staff!! Jess at the paint booth was superb. You didn’t have a 5 gallon bucket of ...
                          Great store and staff!! Jess at the paint booth was superb. You didn’t have a 5 gallon bucket of the darker Behr Ultra paint that I was looking for so she had to be five 1 gallon cans. And some customers would be upset with this but I wasn’t and understand completely about inventory/supply/demand especially this past year. Jess is a gem and don’t let her get away!!
                          by
                          • Verified Purchase
                          • Recommended
                          Exceptional customer service.
                          Exceptional customer service.
                          by
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 528 reviews

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