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Filter Reviews By:Rating, Profile, Gender, Age (460)
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Showing 1-30 of 460 reviews
Nov 26, 2023
Great features
I bought this like 2 weeks ago and they are both perfectly match
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Recommended
Jul 28, 2023
Excellent Service
Mark in Lawn Equipment, was very helpful. Entire staff was courteous and quick to assist.
Barely any assembly required and started on the first pull.
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Recommended
May 27, 2024
Garden Center
I would like to acknowledge and give commendation to commendation to MITCH! He is such a hard worker, and he is very knowledgeable about the plants that I asked him! I wanted to attract butterflies in my yard, and he helped me pick the right plant. I am very happy that he was very helpful. Thank you Mitch. Home Depot should hire more people like you! You are the epitome of customer service. Keep up the great job!
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Recommended
May 11, 2024
Easy in and out! Quick check out!
Love how quick it is to get in and out of this store.
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Recommended
Apr 1, 2024
Angela Brown - DIAMOND Customer Service
ANGELA BROWN - Diamond Customer Service
During my recent visit to the Home Depot store in Pensacola, Angela Brown, took care of my wife and I with charm and charisma. She made our visit enjoyable. We were shopping for a lawn mower, and I've not purchased a mower in over twenty years. She was very knowledgeable about the avaialbe electric mowers, and she was absolutely not a pushy salesperson. Angela displayed an exceptional “talent and leadership” that verifies the energy and dynamics required to deliver ten star customer service. As a retired thirty-one year U. S. Navy Master Chief, I’ve visited many stores of this type the years from San Diego to New Orleans to Seattle to Norfolk to Memphis and many more, and this Home Depot superstar reflects the very best of Diamond Customer Service. My personal Well Done to her. With kind personal regard, I am . . . Sincerely,
Master Chief Hospital Corpsman
Surface Warfare/Fleet Marine Force
United States Navy (Retired)
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Recommended
Mar 31, 2024
paint dept
the customer experience from them was outstanding
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Recommended
Mar 7, 2024
Absolute Red Mulch
Don't waste your time. The online website advertises Absolute Red Shredded Pine Mulch. When you go to pick it up, it ISN'T Absolute Red. It is just regular mulch. The pictures online do NOT match what is available in the store.
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Feb 21, 2024
Great features
I want to say thank you Sheri Lawrence for assisting me and my family good salesperson, knowledgeable and helpful and friendly
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Recommended
Feb 14, 2024
Helpful employees
I love Home Depot and the helpful employees always willing to help me find something, load something or just greet me and make me feel appreciated as a customer. Flo was my cashier today and was very friendly. Cashiers here are friendly.
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Recommended
Dec 23, 2023
Great employees!
Every time I visit this store, the employees are courteous and helpful. Even if they don’t have what I am looking for, the shopping experience is good.
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Recommended
Nov 10, 2023
Great customer service!
I was asked more than once if I needed help as I wandered the store. The second time I did need help and the employee quickly helped me find what I needed which was several isles over. He walked with me to make sure it was indeed what I needed and to make sure I didn't need help with anything else.
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Recommended
Nov 10, 2023
We bought a Garage Upright freezer.
The freezer is the item be recently bought. The men that delivered it were very careful as they put it in the garage. They were also very nice. We are happy with our purchase.
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Recommended
Oct 25, 2023
Great customer service and friendly and knowledgeable
Wonderful trip! Had just what I needed
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Recommended
Oct 22, 2023
Customer experience
Employees were very knowledgeable and very helpful!
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Recommended
Oct 13, 2023
One of the Friendliest Home Depot's around
Staff is always friendly, mostly smiles and not gloom and doom. Always willing to help you with whatever your needs are. Great "Family Friendly" business.
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Recommended
Sep 4, 2023
If you need a designer for your kitchen, Sheri is the person you need to see excellent customer service
Sheri checked all the boxes for for making sure what we needed for our dream kitchen island. Can't wait to have it in our home.
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Recommended
Aug 31, 2023
Great customer service
Angela is amazing! She is kind, helpful, and knowledgeable. Brianna at check out was great, and Pamala-what a wonderful greeter!
They are perfect, and will come back because of their customer service.
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Recommended
Aug 17, 2023
North Pensacola Home Depot Delivers Great Customer Service Again
I really love this HD. I get great service every time I go there. They have several long time employees that are wonderful. Angela in garden helped me on my last trip. She was awesome. Found what I needed, helped my load it and all with a wonderful attitude.
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Recommended
Aug 12, 2023
Great Service
Quick in and out very helpful employees.
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Recommended
Jul 20, 2023
Welcoming
I guess my biggest complaint would be they don’t sell groceries. This is the best stocked, clean, organized and most knowledgeable and friendly sales associates I’ve experienced at a Home Depot I can recall visiting.
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Jun 23, 2023
Good store with helpful staff
I'll admit I haven't bought much from Home Depot in recent years due to poor experiences at another store. I have since moved and have made a few visits to this location and have found the staff to be friendly and helpful. Prices seem to be in line with the other "big box" stores. I will shop more at this location in the future.
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Recommended
Jun 12, 2023
mr king
they need help on the floor
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Recommended
May 29, 2023
Self Checkout!
I should just expect to go into your HD and fin for myself! No Customer Service what so ever! Was in there for over an hour and not a single employee offered any help! And the cashier couldn't even count properly! Why do you even have such employees there! They are not there to help your business prosper!
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May 8, 2023
Stellar Employee
Laura Thomas is a STELLAR EMPLOYEE. What a renewal of faith after dealing with someone like her. Great customer service and great attitude. Very empathetic to my situation and went above and beyond today's standards!
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Apr 14, 2023
Great experience
Every time I walk into Home Depot I am always greeted. When my son's are with me everyone interacts with them and listens to what they say. As we are leave I am always told to have a great day and thank you for shopping at home depot.
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Mar 17, 2023
Great staff
Appreciated help from Chuck and Denise . They made my experience exceptionally pleasant
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Recommended
Feb 26, 2023
Great Store
Use always use this store. Employees are super easy to deal with. Very knowledgeable.
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Feb 20, 2023
the home depot from a customer view
they all seem to care about what ever project im working on and they all help....from the manager to the cash
ier at self checkout....everyone at my store on nine mile cares ...i feel it every time i go
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Recommended
Jan 28, 2023
Great Service
Employees were friendly and helpful
by
Jan 16, 2023
The store is always clean and well organized. Friendly, cashiers, and helpful staff.
I have been shopping at the store six years. Very seldom do I go in the store and not find what I’m looking for. I have yet to encounter a disgruntled employee.