#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)857-5104
Tool & Truck Rental(850)857-5110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
541 W Nine Mile Road
Pensacola, FL 32534
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 463 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (463)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 463 reviews
the home depot from a customer view
they all seem to care about what ever project im working on and they all help....from the manager to the cash ier at self checkout....everyone at my store on nine mile cares ...i feel it every time i go
by
    • Recommended
    Great Service
    Employees were friendly and helpful
    by
      The store is always clean and well organized. Friendly, cashiers, and helpful staff.
      I have been shopping at the store six years. Very seldom do I go in the store and not find what I’m looking for. I have yet to encounter a disgruntled employee.
      by
        • Recommended
        Good Home Depot
        Helpful store has a good quantity
        by
          • Recommended
          From way down in the panhandle
          I have been shopping at the Ensley 9 mile road 8472 home depot for almost 15 years occupation ally concerned. The products are up to date the employees are savvy and well trained, it has by far the cleanest restrooms and most polite staff. You will get help if you need it here. Good work guys it's a pleasure to buy my building supplies and tools at the 8472 store located on nine mile road in Pensacola Florida. #deluxedynamics #GSwain
          by
            • Recommended
            Absolutely great store
            Never a problem at this store always so helpful
            by
              • Recommended
              Friendly
              This is the hands down best Home Depot store I have ever been in. There is actual people walking around offering to help you find things. The paint department is top notch. Asked to speak with Danny she is super super nice and greets me each time I have come in . As I start to fix up a house I just bought I can’t tell you how awesome it is to have so many of your staff help me. Shout out to Ron who help in your professional department find a handyman, shout out to Danny of course in painting a 5+ in my book, to the gentleman in the Christmas decorations department the followed me about with my new Santa and raindeer and 9 ft tree and then loaded it all up for me. To Becky and all the other staff members who pointed out where to find things.
              by
                • Recommended
                Customer Service
                With customer service failing in so many places it was very nice to have someone like alayna in the garden center Smiling and helping. She made me walk away thinking now she was a great employee.
                by
                  • Recommended
                  Amazed
                  Treated me like royalty Made my day
                  by
                    • Recommended
                    GREAT PEOPLE
                    EVERY EMPLOYEE HELPING ME WAS SO POLITE AND WELL WERSED IN THEIR JOBS AND VERY KNOWLEDGABLE
                    by
                      • Recommended
                      Hard to shop
                      Place seems to always be over filled with stuff in the aisles that make it difficult to shop for the things I need.
                      by
                        Helpful employees
                        Salespeople were busy with customers but called someone to help us with out asking for help
                        by
                          • Recommended
                          Excellent experience every time.
                          The staff is always eager to help assist me. Great customer service.
                          by
                            • Recommended
                            Electrical Dept
                            I went to Home Depot to buy some electrical supplies for a project that I hired an electrician to complete. Paul in the electrical department was so helpful and patient-I definitely recommended talking to him if you have questions-he was full of good information!
                            by
                              • Recommended
                              Quality Service
                              The employees here were super amaze balls today. Not to mention, they were fine as he'll. I totes wanna bottom for some of them.
                              by
                                • Recommended
                                GOOD SELECTION OF BATH ROOM ACCESSORIES
                                I WAS VERY PLEASED IN ALL WAYS WILL DO IT AGAIN AND AGAIN
                                by
                                  • Recommended
                                  Sheri the Appliance Specialist
                                  If you need any new appliances make sure to visit Sheri for knowledgeable assistance with a smile!
                                  by
                                    • Recommended
                                    Special attention paid
                                    I was greeted by a manager who took me right where I needed to go and gathered some help and they took my product off the shelf and loaded my truck all in a short period of time. I felt like I was important.
                                    by
                                      • Recommended
                                      Going Above and Beyond
                                      The Home Depot on 9 mile are doing things right. And it’s refreshing. The folks are knowledgeable, hardworking and friendly. They actually look like they enjoy working there. My husband and I always walk out of there with smiles and satisfied. My husband is a retired army veteran. We are remodeling our home but it’s slow going because of his Health. Sometimes we just go into Home Depot to get ideas … we visit there at least 3 to 4 times a week. It’s part of our weekly routine.
                                      by
                                        • Recommended
                                        Awesomeness
                                        I got there to Home Depot to pick up some stuff, but I forgot my card at home. The cashiers name is Karen, she helped me out to apply for a Home Depot card and it was approved. I was able to get my purchase go home and fix my garbage disposal & keep my wife happy. Thanks to Karen & Home Depot.
                                        by
                                          • Recommended
                                          Welcome Gardeners
                                          My recent trip to Home Depot was very much a pleasure. I was welcomed by the cashier staff. I asked for help. They called Josh and this young man came over with a smile to gather the heavy supplies in the garden center that I cannot lift. He did this all with a pleasant attitude. I checked out in no time and Josh loaded all my items (stones, soil, fertilizer, assorted plants) into my car. Very nice experience. Thank you Home Depot
                                          by
                                            • Recommended
                                            Terrible bussiness
                                            I bought doors from the home depot and needed to return them for the same door just opposite opening. The store charged me 20 dollars more per door. So over all they made 80 dollars off of me that's almost the price of another door. Don't shop at the home depot they are liars and cheets.
                                            by
                                              Ryan was phenomenal
                                              I just wanted to recognize Ryan, the lot loader for his great work. Always very attentive to customers needs. Not only with loading products but also with customer service.
                                              by
                                                • Recommended
                                                Great service!
                                                The store was well staffed and Steven Bradley helped us with locating items we needed for our home project. He was knowledgeable and friendly which made for a positive experience.
                                                by
                                                  • Recommended
                                                  Helpful staff
                                                  I was unable to find an item that showed as in stock. I was offered assistance by an employee who went the extra mile to track it down.
                                                  by
                                                    • Recommended
                                                    Bring a lunch, it takes forever in there.
                                                    Employees do not care, or do not know enough to help.
                                                    by
                                                      Thrilled with my appliances
                                                      While I am thrilled with my appliances, the delivery was not so great. The delivery guy(s) stole alcohol while moving our old fridge to our garage. Don’t trust Team THDF18 if you’re in the Pensacola, FL area. Watch them every second!!
                                                      by
                                                        Convenience
                                                        As said earlier, this is my primary store. I use a competitor on occasion due to time & distance - much smaller & easier to find old stuff. Anything of size or quantity- I use this Home Depot - it's between my FL & AL places.
                                                        by
                                                          • Recommended
                                                          Great staff, Polite Professional and Friendly ! Well stocked store !
                                                          Stopped by today December 21st and even though the store was filled with people the three employees I encountered were very helpful and polite ! At check out Flo not only asked me if I found everything, but if I forgot anything and then gave me the appropriate holiday greetings which was a nice surprise !
                                                          by
                                                            • Recommended
                                                            Dennise At Pro Desk Rilz!
                                                            Denise at the pro desk makes my day every time I shop there in the AM. Good store, but Better when Denise is helping you out.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 463 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              5309 N Davis Highway

                                                              Pensacola, FL 32503

                                                              5.04 mi

                                                              Tool & Truck Rental

                                                              (850)857-0368

                                                              Pro Service Desk

                                                              (850)857-0362

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              4525 Mobile Hwy

                                                              Pensacola, FL 32506

                                                              6.78 mi

                                                              Tool & Truck Rental

                                                              (850)454-2608

                                                              Pro Service Desk

                                                              (850)454-2602

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              4829 Highway 90

                                                              Pace, FL 32571

                                                              10.55 mi

                                                              Tool & Truck Rental

                                                              (850)995-2230

                                                              Pro Service Desk

                                                              (850)995-2234

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm