#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)516-3902
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
300 Nw Quince Ave
Redmond, OR 97756
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 410 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (410)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 410 reviews
Sandie was our cashier when we checked out. She was extremely friendly and made sure we found wh...
Sandie was our cashier when we checked out. She was extremely friendly and made sure we found what we were looking for. If all cashiers were like her it would be more enjoyable to shop.
by
  • Verified Purchase
  • Recommended
Great friendly and knowledgeable employees!
Great friendly and knowledgeable employees!
by
  • Verified Purchase
  • Recommended
This store has some very friendly, knowledgeable and professional employees working there. Jeff i...
This store has some very friendly, knowledgeable and professional employees working there. Jeff in the tile department went over and beyond giving us great information on our future tile projects.
by
  • Verified Purchase
  • Recommended
Levi...Store manager showed extreme concern for our needs and took awesome care of our issue. Wen...
Levi...Store manager showed extreme concern for our needs and took awesome care of our issue. Went above and beyond addressing our issue! Kudos to Levi and his clerks for being caring and awesome representatives at this store.
by
  • Verified Purchase
  • Recommended
Very clean & spacious. Always get assistance from very helpful, cheerful employees. this store ha...
Very clean & spacious. Always get assistance from very helpful, cheerful employees. this store has a very good inventory, & if something isn't available, they will go out of their way to help obtain it.
by
  • Verified Purchase
  • Recommended
In this time of confusion and concern I really was pleased and appreciated the measures to keep c...
In this time of confusion and concern I really was pleased and appreciated the measures to keep customers distanced and the employees safer. I highly recommend your efforts and your store. Thank you!
by
  • Verified Purchase
  • Recommended
There was a diverse selection of palm/finish and orbital sanders but the display models did not h...
There was a diverse selection of palm/finish and orbital sanders but the display models did not have corresponding products in stock. When I'm at HomeDepot, I know what I want to buy and it's a waste of time when I can't just stop by the store and pick up what I need. Plus they charged a bag fee but didn't give me a bag!
by
  • Verified Purchase
  • DIY
They should understand the importance of working people as opposed to the people who are shopping...
They should understand the importance of working people as opposed to the people who are shopping for home improvement items during the stay at home orders.
by
  • Verified Purchase
During this time of the pandemic it’s so easy to feel anxious and have fear, but every time I hav...
During this time of the pandemic it’s so easy to feel anxious and have fear, but every time I have been at this location I have been met with kindness and patience, with the desire to help. They always remember who I am and what projects I’ve worked on. They go above and beyond to help me and for that I am thankful! Kind-hearted people who work here, exactly what we need during this time.
by
  • Verified Purchase
  • Recommended
covid19 ready
covid19 ready
by
  • Verified Purchase
  • Recommended
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
Great store with friendly and helpful staff.
Great store with friendly and helpful staff.
by
  • Verified Purchase
  • Recommended
Exceptional staff members with great customer service .
Exceptional staff members with great customer service .
by
  • Verified Purchase
  • Recommended
Great Custer Service
Great Custer Service
by
  • Verified Purchase
  • Recommended
Great store and staff, worth the 110 mile trip to shop here.
Great store and staff, worth the 110 mile trip to shop here.
by
  • Verified Purchase
  • Recommended
Gr8 helpful employees
Gr8 helpful employees
by
  • Verified Purchase
  • Recommended
over all it was great. service was great people were great.
over all it was great. service was great people were great.
by
  • Verified Purchase
  • Recommended
Excellent help people care
Excellent help people care
by
    • Recommended
    I went in with a large list of items I required for my new home and an associate (Jeff) stayed wi...
    I went in with a large list of items I required for my new home and an associate (Jeff) stayed with me until the list was complete and I left the store with everything I needed. He was friendly, personable, and highly professional. I look forward to shopping there again.
    by
    • Verified Purchase
    • Recommended
    Went to home depot for a dishwasher that was advertised at another department store and were tol...
    Went to home depot for a dishwasher that was advertised at another department store and were told they were in stock, arrived there to find it would not be in stock and could not be delivered till late January, called home depot they had the dishwasher ready to be delivered on the following week and since we were there we decided to purchase a fridge, which would be delivered a few days after that, The sales guy in that department(I forgot his name) was very helpful. Well things took a turn for the worse, the dishwasher was defective, it could not be exchanged for 2 weeks, the schedule was made, when it came time for the refrigerator to be delivered, it was cancelled 25 min at the end of the delivery time. When we asked about rescheduling the delivery, the date and time did not work for us, we just said to refund our items and forget it. Well credit card company was charged for both of the appliances. It took 4 different calls to home depot store(which they would never call back) home Depot customer service line insisted we had the fridge and the dishwasher would need to be returned, ok! The schedule for pick up of the dishwasher never happened (we were home all day!!!) I was told I was being difficult and refusing to work with their schedules, well we waited twice for them all day without a word from them. Our schedule is very busy, they did not care and we were even told they were doing us a favor. We were spending quite a bit to purchase these appliances that had to be delivered, no choice. I will edit my review after I receive the refund.
    by
      This is a great store to shop! Wonderful selection, knowledgeable employees
      This is a great store to shop! Wonderful selection, knowledgeable employees
      by
      • Verified Purchase
      • Recommended
      Good product availability and customer service. Only reason this is not a 5 star is because the ...
      Good product availability and customer service. Only reason this is not a 5 star is because the appliance department was understaffed. The person that assisted us was very knowledgeable of product and answered all of our questions.
      by
      • Verified Purchase
      • Recommended
      This store includes excellent team spirit and friendly professionals Got assistance we needed The...
      This store includes excellent team spirit and friendly professionals Got assistance we needed The store was clean Associates were friendly and helpful
      by
      • Verified Purchase
      • Recommended
      I love this store and how friendly the people are who work there. I like the convenience of the ...
      I love this store and how friendly the people are who work there. I like the convenience of the location and the easy loading. I always feel like they are waiting for me to come, even if I am only on a "looking" trip. I work on a tight budget and shop around. I find now that going to Home Depot is the best use of my time. If I am "shopping" I am at Home Depot. Even if I do not buy at each trip, I am calculating what I need for a big shop when the time is right.
      by
      • Verified Purchase
      • Recommended
      Very helpful employees
      Very helpful employees
      by
      • Verified Purchase
      I was extremely happy and appreciative to learn that Home Depot has reinstated thier company wide...
      I was extremely happy and appreciative to learn that Home Depot has reinstated thier company wide veterans discount. I stopped shopping at Home Depot a long time ago due to the termination of that program. I will now make this Home Depot my first stop as thier selection is much larger than the local other options! Just in time too as I am getting ready to build a new home. Adding to my positive experience were the very helpful staff that was eager to help and knowledgable of each product that I was looking for. Very clean store and excellent organization. Well done!
      by
      • Verified Purchase
      • Recommended
      This home Depot has very knowledgeable staff, adding to success of my shopping. The store remains...
      This home Depot has very knowledgeable staff, adding to success of my shopping. The store remains well organized, stocked and immaculate.
      by
      • Verified Purchase
      • Recommended
      Redmond Or, Home Depot store is one of the most friendly and helpful store I visit on a regular b...
      Redmond Or, Home Depot store is one of the most friendly and helpful store I visit on a regular basis. They remember who you are and treat you like family.
      by
      • Verified Purchase
      • Recommended
      Great store. Very convenient. Helpful and friendly employees.
      Great store. Very convenient. Helpful and friendly employees.
      by
      • Verified Purchase
      • Recommended
      This store is extremely under staffed. No one helps or comes when called for help. I would not go...
      This store is extremely under staffed. No one helps or comes when called for help. I would not go to this store.
      by
      • Verified Purchase
      Showing 1-30 of 410 reviews

      Nearby Stores

      Find Another Store

      63465 Hwy 97

      Bend, OR 97703

      14.70 mi

      Pro Service Desk

      (541)617-5484

      Mon-Sat: 6:00am - 10:00pm

      Sun: 7:00am - 8:00pm