Reviews for N Reno #3304

Terrible customer service at this and all Home Depot's

Store is busy, but employees will stop to advise you of locations of items you need.

I've been to all of our local Home Depot stores. They are all very good. However, store 3304, I believe, is exceptional. Their employees are very attentive, knowledgeable and helpful. I would (and sometimes do) drive extra miles to go to store 3304 and I often recommend Home Depot in general and store 3304 in specific to my friends and business acquaintances.

Can't give enough praise to this store and how the associates and management treat their customers....they are GREAT while always working on being better....thanks Linsey at cust svc and Joe of management

Very helpful, knowledgeable and friendly staff! I prefer this location out of the various in the Reno/Sparks area.

Helpful staff. Store is always in order.

Everyone was great. Your Cashier, Theresa, and Garden Associates, David and Ed were the best. I'll be back.

Friendly, helpful staff!!

Good location near the freeway and off McCarran Blvd and usually has what you want

If you enjoy waiting for a non existent cashier because they only have SELF CHECK And the lumber line is 4 people deep feel free to enjoy your wait time. So big they dont care anymore!!

I frequently stop at this Home Depot - like daily. I am a single Mom who is handy around the house and have done several large home improvement projects with the experienced staff of Home Depot. I built a deck using Trex, laid down brick pavers, stained concrete, epoxied garage floors, sheet rocked and textured walls. I am proud of what I accomplished through the Home Depot. The staff - store managers: Joe, Kyle in gardening, Bob in plumbing, Jeanne in kitchen remodeling, Hans in Pro shop, the customer service gals and the check out lady with the fedora are fabulous folks who I enjoy seeing almost EVERY day at the Northtowne Home Depot. Keep smiling and I appreciate you all.

Good people great products and help if you need it.

Most friendliest and knowledgeable employees

the store were very organized and clean.

One of my all time favorite Home Depot to visit! The staff is helpful and they always have products on hand.

Although I love all the HD locations I shop the N Reno store because I always receive consistent customer service and the folks are friendly and attentive

The customer service at home depot, northtowne sure has gotten a lot better, the people - so friendly!

There were not many employees working the floor. I had to go ask a casher to summon help in the paint section,

Returning unused items due to poor service and unkept agreements

Came to an agreement on a damaged item, then backed out on promise.

Customer service would be great had the employee made a simple call

This store is amazing also the to funny car carts for kids are so much better structured than other stores and they had accessible electric carts that weren't broken and uncharged it was awesome

The store really looked clean i like the space you guys have up front not too crowded like your other stores. Good Job keeping it spacious and neat with not to many product tup front were you can’t pass with one cart at a time

Thanks for having the item I was looking for in stock!

My favorite Home Depot! Super friendly staff, clean store and always stocked.

Our sales and service person, Alexie was terrific. Helpful and very patient in our order and needs!

I think recent changes in employee training and customer service have really improved this location. (Feb 2021) Employees were super helpful and everything we needed was in stock.

Great Place to shop for all your needs!

The cashier Christine was very friendly. It was very busy at the time and it seems like you could use more cashiers. Christine stayed focused on ringing up my items and asked me if I had found everything I needed. She also asked me if I wanted open a credit account. I thanked her and said I didn't have the time right now. Even with all the customers in line, Christine was polite and very professional in getting me on my way. Thanks Christine!

This Guys Always Keep everything nice and clean and organized , Thanks for all you do,,