#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(509)465-3700
Tool & Truck Rental(509)465-3718
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9116 N Newport Hwy
Spokane, WA 99218
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Customer Store Reviews

  • 4.5 out of 694 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (694)
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Showing 1-30 of 694 reviews
Very satisfied Home Depot customer
I am a contractor and used to waste mega time shopping prices but always ended up back at Home Depot because of their inventory, employee knowledge and pricing. They simply save my company time and money.
by
    • Recommended
    Great customer service!
    The employees at this store take great care of you and make sure all your questions are answered! Especially Tim! He took the time to answer all my questions and explain various things to me!
    by
      • Recommended
      Great service
      Thanks to the directions given where to look for products are required I was able to find what I needed swiftly and I checked out
      by
        • Recommended
        Buy it all online they don’t carry anything & you have to stand around while waiting for a key to...
        Buy it all online they don’t carry anything & you have to stand around while waiting for a key to unlock everything
        by
        • Verified Purchase
        1 found this review helpful
        I was over the phone
        I was over the phone
        by
        • Verified Purchase
        • Recommended
        Amazing associates like Tom, Carmen, Scott, Debbie, Peter, Sam, Lonnie and Denise. The list goes...
        Amazing associates like Tom, Carmen, Scott, Debbie, Peter, Sam, Lonnie and Denise. The list goes on and on.
        by
        • Verified Purchase
        • Recommended
        Fast, friendly and very efficient service for buying a shed with delivery service.
        Fast, friendly and very efficient service for buying a shed with delivery service.
        by
        • Verified Purchase
        • Recommended
        Jay is the only reason I would come back to this store
        Jay is the only reason I would come back to this store
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        I am 65 years old... I've shopped at home Depot for years...this store is the absolute worse stor...
        I am 65 years old... I've shopped at home Depot for years...this store is the absolute worse store I've ever been to
        by
          2 found this review helpful
          Do NOT buy your appliances from Fred's appliances buy them here! They have better customer servic...
          Do NOT buy your appliances from Fred's appliances buy them here! They have better customer service, better employees, better warranty, and selection!
          by
          • Verified Purchase
          • Recommended
          Love the store but don't care for the postage stamp sized parking lot.
          Love the store but don't care for the postage stamp sized parking lot.
          by
          • Verified Purchase
          • Recommended
          The employees were very helpful and eager to help us. They shared information with us to make our...
          The employees were very helpful and eager to help us. They shared information with us to make our job easier and so we could do it correctly. Very clean store. Happy employees
          by
          • Verified Purchase
          • Recommended
          WHAT A GREAT STORE!!!!
          WHAT A GREAT STORE!!!!
          by
          • Verified Purchase
          • Recommended
          this home depot has the best plants, & w always find our particular bark we need here could no b...
          this home depot has the best plants, & w always find our particular bark we need here could no be any happie
          by
          • Verified Purchase
          • Recommended
          Best place for "do it yourself" shoppers to go. Staff advises how to do projects and helps you wi...
          Best place for "do it yourself" shoppers to go. Staff advises how to do projects and helps you with purchase.
          by
          • Verified Purchase
          • Recommended
          PAM is one of my favorite homedepot employees there! She is so kind, caring and sweet! All the em...
          PAM is one of my favorite homedepot employees there! She is so kind, caring and sweet! All the employees are great that I've met but she is by far my favorites! I hope to see her again my next trip there! THANKS PAM! I'd say employees of the month!
          by
          • Verified Purchase
          • Recommended
          Employees were pleasant and helpful.
          Employees were pleasant and helpful.
          by
          • Verified Purchase
          • Recommended
          This store will not honor their advertised Military Veteran 10% discount.
          This store will not honor their advertised Military Veteran 10% discount.
          by
          • Verified Purchase
          1 found this review helpful
          EXCELLENT SERVICE!!!
          EXCELLENT SERVICE!!!
          by
          • Verified Purchase
          • Recommended
          Horrible customer service from multiple associates in the store.
          Horrible customer service from multiple associates in the store.
          by
          • Verified Purchase
          2 found this review helpful
          Generally, a clean and well stocked store. I shop there on a regular basis and am quite happy wi...
          Generally, a clean and well stocked store. I shop there on a regular basis and am quite happy with the results.
          by
          • Verified Purchase
          • Recommended
          This store is a disgrace to HomeDepot. No employees to be found. They argue with customers. Need ...
          This store is a disgrace to HomeDepot. No employees to be found. They argue with customers. Need to fire all except cashiers and start over with an all women crew. At least they will be there for you. Benny
          by
          • Verified Purchase
          3 found this review helpful
          Employees at this store are always friendly helpful and knowledgeable in their departments compa...
          Employees at this store are always friendly helpful and knowledgeable in their departments compared to Lows who oftentimes make you feel they just do the minimal to get by.
          by
          • Verified Purchase
          • Recommended
          This is a good clean store. I was there on a weekend, when people were out getting gardening supp...
          This is a good clean store. I was there on a weekend, when people were out getting gardening supplies and supplies for their personal projects. The employees were available to answer questions and the lines were not as long as you would think they would be on a busy weekend.
          by
          • Verified Purchase
          • Recommended
          Everyone we came across was helpful. They asked how we were doing and when we had questions every...
          Everyone we came across was helpful. They asked how we were doing and when we had questions everyone that we asked stopped to help. Even better they helped us understand things about flooring. We have never done a project like this before and it was great to get that kind of help!
          by
          • Verified Purchase
          • Recommended
          The employees at this store are very helpful. I was there on a very busy day and was pleased that...
          The employees at this store are very helpful. I was there on a very busy day and was pleased that employees took time to answer my questions.
          by
          • Verified Purchase
          • Recommended
          I was Greeted immediately and was helped find what i needed without asking and Pam the cashier go...
          I was Greeted immediately and was helped find what i needed without asking and Pam the cashier got me to get an account I would not of done so if Pam didn't bring up the idea. the store was very clean for that time of day and shelfs were full and well stocked. I would recommend this sore to anybody who wants a great experience!
          by
          • Verified Purchase
          • Recommended
          Unfortunately, everytime I go to this store I am reminded why I don't like to shop here. It matte...
          Unfortunately, everytime I go to this store I am reminded why I don't like to shop here. It matters not the time of day, I encounter aisles closed for....? Some times they state it is for restocking and others it is for safety due to needing a forklift in the aisle, but there are times when aisles are closed and no one is around. Asking customers shopping in an aisle to leave because they need to close an aisle seems like a terrible service approach. I do not profess to know all the things you deal with, but there must be a better way.
          by
          • Verified Purchase
          3 found this review helpful
          Don’t bother using Home Depot for delivery. They won’t have in stock what you ordered that they s...
          Don’t bother using Home Depot for delivery. They won’t have in stock what you ordered that they said was in stock. Then they will cancel those items plus others that they said they wouldn’t as wel.
          by
          • Verified Purchase
          Poor customer service.
          Poor customer service.
          by
          • Verified Purchase
          2 found this review helpful
          Showing 1-30 of 694 reviews

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