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Filter Reviews By:Rating, Profile, Gender, Age (554)
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Showing 1-30 of 554 reviews
Jul 16, 2022
Overworked Employees Lead to Errors for Customers
Wrong Product or Product not as Described (Barrette Outdoor Living Redwood Privacy Diamond Vinyl Lattice- Framed 4ftx8ft)
Guidelines from Home Depot to post this review instruct not to post about customer service, only the product. Without going into details about customer service: this incorrect order stems from overworked, understaffed employees in central warehouse, in store loading dock, and at store customer service desks. Five stars for an employee with high work ethic, which is why the review is overall two stars, not one. Treat employees better, and maybe you can be fully staffed again someday, which will result in better Product Reviews.
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May 16, 2024
PDX airport store EXCELS!
For the first time in about 30 years I've discovered a big-box store where all the employees universally shine. Who is the manager there? He/She deserves a big thanks.
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Recommended
May 5, 2024
Saturday and there were plenty of employees telling me where to find things.....
This store used to be a bit flakey, like the neighborhood, but they have tightened up the inventory and have knowledgeable folks (at least as far as where things are) patrolling the aisles.
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Recommended
May 1, 2024
Great store
I strongly recommend this store
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Apr 27, 2024
Helpful
Timothy was very helpful. This Home Depot was filled with such friendly people I will definitely be going back for many other needs in the future.
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Recommended
Apr 15, 2024
Rolando S. Knowledgeable great customer service
Extremely helpful pleasant with a smile. Assisted me with inputting military discount and locations of several items that I was in need of.
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Recommended
Apr 7, 2024
best Home Depot in Portland
Customer service is top notch
courteous and knowledgeable
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Recommended
Mar 19, 2024
Ivan!!
thanks ivan for helping me out today, went out if his way to help find the right tool for the job, get this man a raise
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Recommended
Mar 7, 2024
Go here!
Friendly folks, what more can you ask for?
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Recommended
Mar 4, 2024
Solid team and Pro Desk
My business spends a lot of money at Home Depot. We order lots of doors and windows and always enjoy working with Susan Schnepp in Millworks. And at the Pro Desk, Josh Stiles is always ready to make things happen. Thank you and keep up the good work!
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Feb 4, 2024
Best hardware store experience ever.
Keith in rentals and employees in the lumber department were a joy to work with.
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Recommended
Dec 13, 2023
I needed asistance and I received outstanding service while doing so.
I wanted to create two stands for the monitors of my PC setup. I was successful in finding a suitable wood for the project, and received help from HD employees on two separate occasions. Their names were Bret and Jay.
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Recommended
Nov 1, 2023
Had a great inventory
I’m going to try some new lighting ideas. They had everything I needed.
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Recommended
Oct 20, 2023
Great variety of products
I always can find the products I need
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Recommended
Sep 28, 2023
Home Security System WIN!
I walked in looking for and ready to buy a home security system, including cameras, Wi-Fi operated front door, lock, etc. I met Josh at the customer service pro desk. He was immediately willing and eager to help me. He was very knowledgeable about the product and took the time and patience to explain features, benefits and options. I ended up purchasing about $2500 worth of equipment and I feel confident I made a good decision and bought good equipment. I received concierge level of customer service. It was a unique experience.
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Recommended
Sep 3, 2023
Great help
I come to this store because customer service is good and there is a good selection of items.
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Recommended
Jul 24, 2023
older employees more helpful than younger
Older, retired gentleman, Paul was GREAT!! Higher more retirees!
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Jun 29, 2023
Convenient location and appreciated discount
Home Depot has become my go-to destination for all gardening essentials due to its convenient location and remarkable service. It’s just a stone’s throw away from my house which saves me a lot of travel time. Their assortment of gardening supplies is impressive and helps keep my garden looking pristine.
What particularly stands out about Home Depot is their military discount policy. As a service member, I appreciate this gesture immensely. It’s not just about the savings, it’s about the recognition and respect they show to those who’ve served.
Overall, the convenience, wide product range, and the considerate military discount make Home Depot an excellent choice for any home and gardening needs. I highly recommend it!
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Jun 1, 2023
clean warehouse, friendly attendants and well stocked shelves
When you start a project it is nice to know that you can get what you need to complete it without worrying about getting everything you want.
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Recommended
May 26, 2023
Flooring department
Courtney was awesome in helping me figure out the square footage for my home for laminate and hardwood flooring.
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Recommended
May 6, 2023
Garden cashier
Meg was my cashier. She was very pleasant & helpful.
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Recommended
Apr 26, 2023
Cashier Meg is great
Cashier Meg is great... helpful and cheerful
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Recommended
Apr 24, 2023
Great store
Employees are very helpful. Art specifically helped on my recent purchase.
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Recommended
Apr 4, 2023
Good friendly employees
I’ m getting information about installing a fence on my property and I got all the information needed for my project thanks to Your employee his name is Ivan Very professional and friendly
Thanks Ivan.
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Recommended
Apr 3, 2023
Don't be afraid to interrupt an employee if you need help.
During my latest visit I had to track down someone to help another customer get a tool kit from a locked display, then another to get a tool for myself from a different locked display.
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Recommended
Mar 19, 2023
Willing and helpful employees
Positive experience on my most recent shopping trip to HD. The employees were very willing to help with the assistance I needed.
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Recommended
Mar 19, 2023
Great products, Great helpful staff!
Bought garaze door oppener.
Had great help and service.Will be back!
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Recommended
Mar 8, 2023
Need Lighting?
I was in Home Depot yesterday and was greeted by Asa. Later when I needed help with lighting for my indoor swimming pool, Asa went above and beyond what any Home Depot Representative ever did. He advised me on my choices to make sure they would perform well in a high moisture environment, made sure I had bulbs that were not included and more. The store itself was well stocked with good selection but it was Asa who really enabled the success of the project I was shopping for. Ask for Asa if you want quality assistance.
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Recommended
Feb 27, 2023
AnaIng customer service.
Holly went above and beyond to ensure all of our needs were met. She helped us with our new Home Depot credit card and stayed on the phone with them until our transaction was complete. Every employee we interacted with on this trip was courteous. This is THE Home Depot to visit in Portland.
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Recommended
Feb 23, 2023
Well Stocked Store and Adequate Associates
Well stocked store and able to special order items and get timely delivery. Garden area is better organized than most and items are easily accessed.