#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)261-7428
Tool & Truck Rental(503)261-7410
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11633 Ne Glenn Widing Drive
Portland, OR 97220
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Customer Store Reviews

  • 4.6 out of 554 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (554)
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Showing 1-30 of 554 reviews
Store has really improved
Just a few years ago this store was having a lot of challenges with inventory and finding inventory that should have been on the shelves but was just not replenished. I'm glad to see those issues have been resolved and I can generally find what I need now.
by
    • Recommended
    Pretty darn good
    Pretty darn good for as bad as the pandemic has affected stock of inventory items, would be nice if more inventory could be had and people were better at finding inventory that stored in the overhead, sometimes it just sucks...
    by
      • Recommended
      Great service
      Shopping for a new toilet today, we received personal and knowledgeable attention from Pete. We have always received that same service from all employees at this location!
      by
        • Recommended
        The friendliest Home Depot
        I visited this store to order a lot of things for my home. Everyone that I came into contact with were very helpful and friendly. Roger helped me place my order online in the store so that I could take advantage of a financing plan. When part of my order arrived at the store but couldn’t be found, two people stepped up and found it for me. Thanks to Roger, Steve, Jasmine and James for all of their help.
        by
          • Recommended
          Finally, at Home Depot, I love!
          Seriously, the store is stocked so well the employees are friendly. Very uncommon.
          by
            • Recommended
            Must amazing service ever
            We had such great customer service today. Timothy ,Nate, Dennis, and Parker were so helpful that we left smiling. Thanks!!
            by
              • Recommended
              Best Home Depot in Our Region!
              Well worth the drive to go out of your way to find the Best Customer Service available!
              by
                • Recommended
                Tool Rental
                They were willing to rent me a trencher knowing full well that there was a problem with it and I would have problems with it when I got it to the job sight. Make sure you make them start the equipment and run for a while, not just shut it off. This tool would never have run when I got it to the job.
                by
                  the best h.d. store ever!
                  i bought a honda 2200 watt generator for the pending ice storm from a very helpful geoff and crew! we never lost power so i returned it, hassle free with the help of steve!
                  by
                    • Recommended
                    James in customer service rocks.
                    Consistently competent.
                    by
                      • Recommended
                      Excellent Service
                      I am very happy with the service and Bob was a very helpful employee.
                      by
                        • Recommended
                        Order pullers were great!
                        We ordered 8 cabinets and had 3 separate orders. The order pullers had them out to us in less than 10 minutes from the time I was at customer service. Didn't catch the lady's name but the other one was Andy.
                        by
                          • Recommended
                          Got help when I really needed it!
                          I called and talk to Jesse in customer service and he was able to find a piece of equipment that I really needed for the job on the same day. Once in store, he was able to direct me to where the unit was, get me signed up for Home Depot points, and help me get my information in the system as I had forgotten my card!!! Ahhh! All around very good service and a quality rigid product that was competitively priced. I don’t always go to Home Depot but I will be going there more often now!
                          by
                            • Recommended
                            Store seems to have fixed many of its issues
                            The shortage and inventory issues seem to have been resolved. If something shows as in stock in the app it is actually in the shelves,
                            by
                              • Recommended
                              Wow
                              Josh is electrical always goes above and beyond. One of the reasons I keep going back
                              by
                                Lots of Inventory
                                Great selection of season items especially those you might not find at other big box stores, e.g., ceramic pots, outdoor plants, etc. Large inventory of products in other departments but do not expect anyone to go out of their way to help you. Staff is far and few between.
                                by
                                  • Recommended
                                  Chaos
                                  I went in to purchase Ryobi batteries that were advertised. After many minutes of searching for product and associates, I found one willing employee (Richard) that searched many areas of the store. No batteries were found. A massive waste of time and faith in Home Depot.
                                  by
                                    plumbing problem
                                    great employee at store,BILL< he told me know to fix a broken pipe and the 4 items I needed to do the project
                                    by
                                      • Recommended
                                      Great customer service
                                      Staff if friendly and most helpful
                                      by
                                        • Recommended
                                        great customer service
                                        I went into the NE Portland Home Depot on Sunday...it was busy but all the employees I encountered in the Gardening and Paint Departments were very helpful and pleasant and professional. The employee gathering the carts helped me load my car with bark dust and it was very much appreciated.
                                        by
                                          • Recommended
                                          Good associate!
                                          I bought this mower and was very pleased with the help and politeness or Larry. I would recommend him to anyone.
                                          by
                                            • Recommended
                                            Customer Service
                                            I want to acknowledge Seclenda in your windows department at your glen wilden location by the airport. She knows her stuff and was very efficient and helpful. She saved your company a customer today. I would suggest finding a way to keep her around and more like her. When the phone systems are slow and online inventory is inaccurate it makes it difficult to find stores with the correct material. Also, Sarah and James were professional, knowledgeable and helpful. Please can we get some more like them?
                                            by
                                              Super nice Ultima Cab Cadet ZT1 50
                                              Best zero-turn mower i have ever owned. Very easy to operate, have options for attachments and accessories and price is very good too.
                                              by
                                                • Recommended
                                                Quick, fast service
                                                Glen Widing Portland store Customer service rep quickly radio’s someone to meet me in electrical for wire cut by foot. Josh appeared promptly and cut 4 70-ft lengths of black, red, white, green #6 THHN efficiently and quickly. Best service I’ve seen in a while. Thank you Josh!
                                                by
                                                  • Recommended
                                                  Enhanced Safety
                                                  In light of the recent activity in the area with thefts and homeless camps, it is really good to see that the parking lot had active cameras and security measures to help to ensure that the customers that enter the store can feel that their belongings are safe in the parking lot.
                                                  by
                                                    • Recommended
                                                    Maya is excellent employee with a lot experience she will help to anyone no matters what the needs are
                                                    Maya is excellent employee with a lot experience she will help to anyone no matters what the needs are If you ever need help she works in flooring department and she can help you on any department
                                                    by
                                                      • Recommended
                                                      Great People
                                                      Helpful staff in finding very specific items three times during our visit. Dan, at checkout was engaging and more than helpful.
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        Great customer service, had a young lady working on Wednesday very helpful and cheerful. Very much enjoyed the atmosphere.
                                                        by
                                                          Wonderful employees
                                                          I always find their employees helpful in pointing you to the right direction, or actually walking you there, even when I can tell they are busy in the middle of something.
                                                          by
                                                            • Recommended
                                                            Great location and friendly staffs.
                                                            Great location and friendly staff.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 554 reviews

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