#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)261-7428
Tool & Truck Rental(503)261-7410
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11633 Ne Glenn Widing Drive
Portland, OR 97220
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Customer Store Reviews

  • 4.6 out of 554 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (554)
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Showing 1-30 of 554 reviews
I needed to fix my kitchen drawer. Andre, (in hardware?) directed me to staff & asked to cut woo...
I needed to fix my kitchen drawer. Andre, (in hardware?) directed me to staff & asked to cut wood piece need to repair drawer. Andre then assisted in putting drawer back together again. His service was extraordinary and exceeded my expectations. Andre "Nailed it". He shared that helping others is his passion. Kudo's to Andrea. I appreciate the service, it was exactly what I needed, but did not expect. I was pleasantly surprised
by
  • Verified Purchase
  • Recommended
forced me to self check out after stating i'd rather not several times due to others touching the...
forced me to self check out after stating i'd rather not several times due to others touching the same items with no sanitizer provided worst customer service ever only gave 1 star because it wouldn't let me put negative
by
  • Verified Purchase
#4004 Portland is a great store. I come out of my way to shop here. Every staff member helping us...
#4004 Portland is a great store. I come out of my way to shop here. Every staff member helping us was friendly, kind, and helpful. This is always the case. If you need anything in the garden area be on the lookout for Larry as he is the godfather of knowledge there, and if he doesn't know he will get someone and also followup later to make sure you are successful. Larry is a one of a kind person and quite a memorable character.
by
  • Verified Purchase
  • Recommended
I am the owner of all American plumbing Inc. and BP plumbing and construction. I do most of my bu...
I am the owner of all American plumbing Inc. and BP plumbing and construction. I do most of my business at the service desk with James Matt & Tonya . They are instrumental in my daily routine. I do fear contractors no longer have a priority location for returns etc. Another concern more and more I am checking myself out which is frustrating . When I could just Pick up at many suppliers . I do not like the removed process being forced. I understand the business side of it but it will be a dealbreaker for us in the future. I’m not trying to be negative it’s just how I feel. Overall it’s a good store high traffic. Average associate construction knowledge.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent customer service as always, and knowledgable employees about products in store.
Excellent customer service as always, and knowledgable employees about products in store.
by
  • Verified Purchase
Our cashier Kaelan was rude, snobby, and a smart but (you know what I want to say) . Her use of c...
Our cashier Kaelan was rude, snobby, and a smart but (you know what I want to say) . Her use of cursewords towards us was unacceptable we will never ever shop at this store again I would not recommend anybody to shop at the store because of this employee.
by
  • Verified Purchase
Nice store. Helpful employees
Nice store. Helpful employees
by
  • Verified Purchase
  • Recommended
The appliance salesperson that we had when we purchased our stove made us feel unwelcomed. She w...
The appliance salesperson that we had when we purchased our stove made us feel unwelcomed. She wasn't personable and helpful even though we knew what we wanted. We found that the stove we wanted was on sale on the website for $21.00 less than it was priced in the store. I asked for the lower price which she gave us. My husband asked for a military discount and she abruptly said "NO" no discounts could be offered on sales items. The paperwork and sales process was cold and impersonal. My husband and I were glad when we were done and it took some time to get over the bad feelings/taste we had with the purchase. Whether she meant to or not, she made us feel that we were imposing on her. She didn't even thank us for our purchase. Thank goodness Diane at checkout was great, she made us feel welcomed and glad that we were there. Because of her we will come back but not sure if we will buy our appliances for the store.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
My cashier, Angela, was helpful and friendly and saved me an additional $150 off of my purchase b...
My cashier, Angela, was helpful and friendly and saved me an additional $150 off of my purchase by taking advantage of a promotional option that I was not already aware of. I was extremely satisfied with my purchase of a garden box, fencing materials and a Treager smoker. Thanks Angela!!
by
  • Verified Purchase
  • Recommended
Great store! and great customer service. Very pleased with my visit there. I will be back for a l...
Great store! and great customer service. Very pleased with my visit there. I will be back for a lot more items.
by
  • Verified Purchase
  • Recommended
Everything on my list and no waiting in line
Everything on my list and no waiting in line
by
  • Verified Purchase
  • Recommended
Store is clean and organized. The associates are friendly and helpful. I found exactly what I nee...
Store is clean and organized. The associates are friendly and helpful. I found exactly what I needed and in my budget.
by
  • Verified Purchase
  • Recommended
Great place nice clean neat professional and friendly staffs.
Great place nice clean neat professional and friendly staffs.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful staff. Store was clean wan not cluttered.
Very friendly and helpful staff. Store was clean wan not cluttered.
by
  • Verified Purchase
  • Recommended
Shopped on Christmas Eve and shelves were well stocked, and employees friendly and very helpful b...
Shopped on Christmas Eve and shelves were well stocked, and employees friendly and very helpful but not intrusive. Has become my favorite HD store and worth driving a little extra to shop there.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent customer service
Excellent customer service
by
  • Verified Purchase
  • Recommended
excellent
excellent
by
  • Verified Purchase
  • Recommended
Amanda nailed it! She is very knowledgeable and helpful. Thank you Amanda!
Amanda nailed it! She is very knowledgeable and helpful. Thank you Amanda!
by
  • Verified Purchase
  • Recommended
Great store. Terrific staff.
Great store. Terrific staff.
by
  • Verified Purchase
  • Recommended
The best Home Depot employee’s in the Portland area!
The best Home Depot employee’s in the Portland area!
by
  • Verified Purchase
  • Recommended
All the employees are so friendly and helpful.
All the employees are so friendly and helpful.
by
  • Verified Purchase
  • Recommended
awesome. I wont go to any other home depot. Love the employees. not as busy, fewer lines. fee...
awesome. I wont go to any other home depot. Love the employees. not as busy, fewer lines. feels like it should.
by
  • Verified Purchase
  • Recommended
Need windows and doors? You MUST go see Sue! She is TOPS!! Amazingly helpful, knowledgeable and w...
Need windows and doors? You MUST go see Sue! She is TOPS!! Amazingly helpful, knowledgeable and went way above and beyond the norm of today's retail environment. Will return to purchase from her again! Would have been nice to be able to purchase the water heaters in advance of waiting for them to arrive. But otherwise, a great experience thru and thru!
by
  • Verified Purchase
  • Recommended
This Home Depot location has been one of the best construction supply stores I have visited. The ...
This Home Depot location has been one of the best construction supply stores I have visited. The people who work here are helpful and know the products and their functions here. I have had great assistance, advice, and experiences here.
by
  • Verified Purchase
  • Recommended
Some of the friendliest people I’ve ever met. Not usually a big box store kind of person (prefer ...
Some of the friendliest people I’ve ever met. Not usually a big box store kind of person (prefer to shop local) but happy we chose this Home Depot.
by
  • Verified Purchase
  • Recommended
This store is clean and always provides great customer service.
This store is clean and always provides great customer service.
by
  • Verified Purchase
  • Recommended
Visited this store at 8:00 am on Wednesday, October 9. WOW! Incredible employees, knowledgeable ...
Visited this store at 8:00 am on Wednesday, October 9. WOW! Incredible employees, knowledgeable and obviously love their job. Only sorry that it is not my local Home Depot.
by
  • Verified Purchase
  • Recommended
Got what I wanted fast and checked out fast.
Got what I wanted fast and checked out fast.
by
  • Verified Purchase
Best service I ever got, especially Tom! He was so kind, helpful, and funny! He went above and be...
Best service I ever got, especially Tom! He was so kind, helpful, and funny! He went above and beyond to help me. He really worked at trying to solve my house project problem and came up with a modified solution. I highly recommend the store and Tom!
by
  • Verified Purchase
  • Recommended
Great customer service and knowledge from their employees. Clean Store Friendly employees
Great customer service and knowledge from their employees. Clean Store Friendly employees
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 554 reviews

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