Reviews for North Avenue #1912

I shopped in Flower Garden Department, there was a great variety to select from. All personnel I encountered were helpful and professional.

In this store there are truly friendly employees from the time I entered to the time I checked out everyone was so nice and so helpful oh my God I needed a lot of help this particular day and everyone was just so helpful it was unreal

Ron in flooring was and is an absolute disgrace to both customer service and Home Depot. I came in to the store to remodel my home kitchen bathroom flooring window treatments etc 50K+ and after his interaction, no business from me now or ever again. He is a disgrace

A good place to shop, A very good place to get Christmas Trees, Most employees that worked the isles are helpful, 90% of the products I needed were available. I never experienced an associate that was not friendly at this location,

Gina Reed in kitchen and bath went above and beyond to help me resolve a online issue ordering vanity tops for my master bath. She was already very busy, yet took the time to solve a out of the ordinary problem. She was thorough, patient, and a pleasure to deal with the whole way through. I was able to complete the order to my satisfaction because of her assistance.

I am extremely disappointed in the customer service I experienced in reference to my online purchase . I placed an order last night where it indicated that t had nine snow blowers in stock. I placed an order, I received an email stating to wait for a confirmation email when my order was ready. To my disgust, I received an email stating that my order was cancelled because they took the orders first come basis. No where does it state that first come first basis for online purchases!! To say the least their online services are a sham!!

I'm impressed that this store has plenty of seasoned, mature, and experienced associates that can answer questions and give advice based on actual knowledge. This is my favorite Home Depot.

If you are buying an appliance, ask for Ernest. He is incredibly informed and friendly. I would happily buy any appliances through him moving forward.

I'm buying at home depot since open at store number 1912 want to recommend two person at the tile department Alex and Antuon who are a very important assets for the store pleasant and allway help me in all cases

I was shocked to see so many employees not wearing masks on their nose, pulling them off and touching their face. Many customers also were walking around with a mask below the chin or nose. I felt very unsafe.

Really bad service at HD. I place order online for pickup. Next day HD calls to tell me not fully in stock if though website shows in stock and accepts my order. HD response...."oh, you can call multiple stores, speak to multiple employees, and pay some extra fees to fulfill the order you already placed online that we just canceled."

I went to this home depot to have a pipe cut and had to wait at least 40 mins for anyone to help. I went to someone in the paint dept to call someone to plumbing to assist with cutting a pipe. He was gracious enough to call someone, but no one came. After waiting for at least 20 mins and the paint person had left. I walked around the home depot looking for someone to help. Finally, I found someone who I think was the manager. She took her mask off because she didn't like wearing it. Well she walked around without her mask and in everyone's face asking if they were trained to cut the pipe. It sounded like they were short staffed. I would of been more understanding of their short staff issue if the manager Marrie had on her mask when she was speaking with me and everyone else on her staff. In the end, Marrie found no one and ended up doing it herself. PLEASE WEAR YOUR MASK - YOU DO NOT KNOW MY HOME SITUATION OR WHO IS VULNERABLE

The help I received today was wonderful. Ebony made it so easy and helped me understand all the products I need to order to complete my project

Kitchen department was extremely helpful!

In and out that is the name of the game. Time is money.

After having an absolutely TERRIBLE experience at The Lincoln Park Home Depot on North Halsted, I decided to give it ONE MORE SHOT. All i needed today was to find some attractive and affordable new cabinet knobs . Every single associate at the North Avenue location was GENUINELY warm, polite, professional, and INTERESTED in fulfilling my needs, no matter how minor. The DIFFERENCE between the two locations renewed my faith in retail customer service. My cashier, BRIGITTE was the icing on the cake. I left with a smile on my face, and I feel as though I made a new friend. What an ASSET to your team, she is AMAZINGLY Warm, caring, and SINCERE.

Best store in Chicagoland very knowledgeable ProDesk with years of experience provide great info on new products and alternative solutions to fit all building needs. Tomasz my go to pro rep at that store always stays on top of all orders and deliveries I get.

Home depot located on North Ave., is the best HD store. They have an amazing group of people especially at the Pro Desk. Greg, Peter, Thomas, Zibby, Jerry are always on the top of the things. They do take care about customer in very friendly and professional way. Always try to come up with the quickest solution. It doesn't matter if it is request for a quote or placing order, the response is timely and we get orders on time. They also have a big selection of materials.

Such kind workers! Employees went out of their way to help me with a car issue I had while parked in their parking lot. So thoughtful, kind, and helpful. I could not be more grateful!

Clean the point of sale kiosks after each transaction

This store has gone down hill for the past few years. They don’t stock everything and if it’s in stock it’s still in boxes on the top of the racks. The staff is not very helpful and if you need help it’s hard to find. When I’m there I seem to know where things are more then the employees

Store is big. It is clean. It has large collection of different variety of items. Extremely helpful staff. We were continually helped by 2 great associates in the kitchen design section and other associates in various other aisles. Courtesy. Also offered discounts for open boxes . Went above and beyond to find backsplash we were looking for from storage and boxes in other cabinets hidden behind others. They called other stores to find stock in case they would not have it . This was at 9pm :)

Fabian and Bre were very professional and helpful!

The employee provided warranty information for the tool I was about to purchase; therefore, this made me more willing to purchase the tool with a peace of mind. Knowing there's a warranty and how it works helped me make my purchase. Also knowing about registering the tool helped me immensely. When approached, he did not seem bothered but rather happy and willing to help with my question.

Omg, the representative Wendell was absolutely wonderful. He answered every question my mother and I had. He walked us through the entire sale with great service! Just amazing!

There was a gentleman named Kevin that worked in Aisle 1 that helped me find the right grill for the 4th of July. I really appreciated his level of professionalism. I have been going to this Home Depot since I was 8 years old, currently 29 years old, and the level of service was so great, that I had to write a review. I strongly recommend this Home Depot over any store in the city of Chicago. Happy 4th of July

Staff was super friendly and helpful. Rudy was especially so. He helped me pick out wood for an art project and cut it into special sizes for me! Thank you!!

THE EMPLOYEES ARE ALL VERY KNOWLEDGABLE AND HELPFUL

Rude and lazy employees. This was the worst experience I’ve ever had at a Home Depot store.

Being new to the area, we checked out all the local Home Depots. This one is clean, well stocked and has friendly, helpful associates. Lots of parking and easy to get to.