Reviews for North Richmond #4653

Great store to do business with

The store was well stocked, clean, employee helpful and I consider a great place to shop.

Excellent customer service!

Store is Clean. Employees professional and courteous.

Lumber department guy watched me load a 10 foot 2x10 in a dress and heels.no offer of assistance until I loaded it myself. That crap is heavy, help would be cool.

5-star customer service - associates go the extra mile to ensure that customers are safe, find the products they are seeking, and have them loaded in the car. I found what I was looking for with the help of an extremely knowledgeable, patient associate. The items I purchased were carefully loaded into my car by another top-notch associate.

Dissatisfied Customer

The store was clean and products were easy to find. The associates were very friendly and helpful. I love shopping there!!!

The store was organized. They had a good supply of plants that I was looking for. Kudos to the cashiers, but many other associates were not wearing masks, nor did they adhere to social distancing. This made me very uncomfortable!

Store is just amazing and had everything I needed

thanks again.

We had a great experience at the Home Depot, Ashland location. We were there to purchase paint and supplies to complete a few projects at home. The store had already been "marked" with x's on the floors for social distancing awareness (pre- stay at home orders). I appreciated seeing that. We made our selections. The staff was helpful, respectful, friendly and efficient. We chose self check out but were greeted by another associate who also took the time to wish us well on our way out. Thanks for a great job, all!

Found every I needed and staff was very helpful.

This store was clean and the staff was nice and helpful and the restroom was clean,all of this is important to me.

I have been shopping exclusively at this HomeDepot for the last 7 years, everyone is super friendly and I now know where most everything is without asking.

I have been using this Home Depot since it was built. The store is always well kept and the staff is well trained and always willing to help.

Always a pleasure to shop this location easy access to everything. The staff are always friendly and willing to help in anyway they can. Each associate I come in contact with ask if they can help and are always pleasant. Enjoy coming to this store and will continue to shop here. Great store and wonderful employees. Keep up the great work.

great store to shop in

When we walked in the store it was so very clean and a warm atmosphere. We asked for some direction where the items were we needed, and the gentleman that helped us was very knowledgeable and friendly. We walked past a few other associates and they spoke as well and the cashier Sandra was so friendly and helpful. Gave us a very warm feeling.

The store was in order associates were friendly and very helpful, customer service did a great job.

BEST store ever from great employees to products and services to neat and clean appearance of the store.

Friendly and helpful staff.

For a slightly consolidated Home Depot, this branch has employed some of the most helpful people you could find in a store! Good Job y'all ! I will be back plenty 4sure.

Friendly and helpful customer service, clean, and prices were great!

Employees were very Helpful and knowledgeable!! Paint matched perfectly!!

Dennis in electrical was so helpful. I always like learning new things and I left with new knowledge and an awesome product I didn't even know I needed.

My survey did not report any problems with the store employees, but at the end it indicated that I was "Not Pleased" with them. Not right, had no need to interact with any of the store employees.

Of all the Home Depot stores in the area this is, by far the best. Friendly service, always a good selection. Close to home but I'd travel if need be but thankfully there is no need.

My favorite Home Depot store.

Associates were friendly and accommodating. The both cashiers thanked me for my service.