#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)962-0902
Tool & Truck Rental(760)962-0908
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15655 Roy Roger Drive
Victorville, CA 92394
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Customer Store Reviews

  • 4.7 out of 391 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
The store usually has all the items I want or need. Rarely they do not.
The store usually has all the items I want or need. Rarely they do not.
by
  • Verified Purchase
  • Recommended
I visited the store at apparently a busy time which caused an extended delay receiving service. ...
I visited the store at apparently a busy time which caused an extended delay receiving service. I complained to the Supervisor Gus Alfaro about my dissatisfaction with the service--and he went ABOVE AND BEYOND to make sure that when I left the store that I would be a satisfied customer. He personally made sure that I got the product I wanted AND made sure that I did not have to wait upon check-out. Of course he apologized and seemed genuinely interested in making sure that customers ARE satisfied when they visit and leave the store. I was extremely impressed with the level of customer service he provided.
by
  • Verified Purchase
  • Recommended
Store was clean and the employees where very nice
Store was clean and the employees where very nice
by
  • Verified Purchase
  • Recommended
this home depot #1844 victorville was one of the best store that we shop from .We found everythin...
this home depot #1844 victorville was one of the best store that we shop from .We found everything we needed for replacing our properties fence i highly recommend shopping from this store .
by
  • Verified Purchase
  • Recommended
This location is great. The employees are all very knowledgeable. They will tell you where items ...
This location is great. The employees are all very knowledgeable. They will tell you where items are located. Even if it is not in their department. The prices are fair, about the same as other home improvement stores. The customer service in this store is above and beyond any other store I shop in. The cashiers are friendly and help out with your big, bulky items. I have been shopping at this location since I moved to Victorville, 7 years ago. This store is clean, well stocked and have employees that appreciate their customers!
by
  • Verified Purchase
  • Recommended
The cashier Cynthia was very helpful and courteous to me .
The cashier Cynthia was very helpful and courteous to me .
by
  • Verified Purchase
  • Recommended
Found everything I needed for my project
Found everything I needed for my project
by
  • Verified Purchase
  • Recommended
Mike Vizzini is amazing!! He came right over and was very accommodating, helpful and gave us exce...
Mike Vizzini is amazing!! He came right over and was very accommodating, helpful and gave us excellent customer service. Home Depot is fortunate to have such an outstanding employee.❤️
by
  • Verified Purchase
  • Recommended
Miguel in the electrical department was extremely helpful and knowledgeable. He knew what, and if...
Miguel in the electrical department was extremely helpful and knowledgeable. He knew what, and if they had items in stock, and knew exactly where everything was. His expertise made the shopping trip a breeze.
by
  • Verified Purchase
  • Recommended
This star is very friendly and helpful great employees can wait to go again
This star is very friendly and helpful great employees can wait to go again
by
  • Verified Purchase
  • Recommended
A good place to shop. Employees are very helpful and professional. Close to where I live so ver...
A good place to shop. Employees are very helpful and professional. Close to where I live so very convenient, too. Their prices are usually lower than other businesses.
by
  • Verified Purchase
  • Recommended
Excellent service provided by associates. My shopping experience was smooth and satisfying. There...
Excellent service provided by associates. My shopping experience was smooth and satisfying. There is plenty on stock.
by
  • Verified Purchase
  • Recommended
I will definitely recommend this store. Does sociates are Friendly and greet you.
I will definitely recommend this store. Does sociates are Friendly and greet you.
by
  • Verified Purchase
  • Recommended
The store is full with great employees and they are all outgoing.
The store is full with great employees and they are all outgoing.
by
  • Verified Purchase
  • Recommended
Store was clean and employees were friendly and helpful
Store was clean and employees were friendly and helpful
by
  • Verified Purchase
  • Recommended
Truly friendly and knowledgeable staff at this location. Well stocked and although the lines are...
Truly friendly and knowledgeable staff at this location. Well stocked and although the lines are long at times due to COVID-19 protocol the wait time is never long.
by
  • Verified Purchase
  • Recommended
The store was very clean and associates were very friendly.
The store was very clean and associates were very friendly.
by
  • Verified Purchase
  • Recommended
Loved the employee that worked the making keys department wish i could remember his name sorry th...
Loved the employee that worked the making keys department wish i could remember his name sorry that i didnt check. But big shoot out to him for helping me out that night. He made it smoith sailing
by
  • Verified Purchase
  • Recommended
The young girl at the entrance toked an extra step to Sanitize the cart and ensure it was safe fo...
The young girl at the entrance toked an extra step to Sanitize the cart and ensure it was safe for my Daughters
by
  • Verified Purchase
  • Recommended
Excellent costumer service
Excellent costumer service
by
  • Verified Purchase
  • Recommended
I am not the most "handy" person, so when I visit a store such as home depot, I usually need help...
I am not the most "handy" person, so when I visit a store such as home depot, I usually need help. This home depot has come to my rescue every time I have needed help. I went in for ZEP drain unclogger and the sales person took out her phone and found it online and told me what isle it was on. Another time, I needed some wood cut, and sure enough another employee brought the person to me, This last time, I needed a staple gun and the home depot woman associate helped me find the section and staples. This doesn't happen with me in any other stores, but Home Depot on Roy Roger Way in Victorville, Thank you Home Depot.
by
  • Verified Purchase
  • Recommended
Unfortunately I don't remember the name of the gentlemen that help me but he wasn't even from the...
Unfortunately I don't remember the name of the gentlemen that help me but he wasn't even from the department i needed help with but he went out of his way to get me help that was very nice of him I thought.
by
  • Verified Purchase
  • Recommended
Great store to get stuff.
Great store to get stuff.
by
  • Verified Purchase
  • Recommended
Very helpful employee. Nice store.
Very helpful employee. Nice store.
by
  • Verified Purchase
  • Recommended
Employee "Karen" is not an asset to Home Depot. Besides not knowing anything about building, m...
Employee "Karen" is not an asset to Home Depot. Besides not knowing anything about building, maintenance, plumbing, gardening, etc. she has the personality of a toad. So sorry...
by
  • Verified Purchase
Employees were friendly and knowledgeable, and very helpful. Prices were the lowest, too.
Employees were friendly and knowledgeable, and very helpful. Prices were the lowest, too.
by
  • Verified Purchase
  • Recommended
Cannot get employees to help you. The only person that was helpful was the lady in appliances. ...
Cannot get employees to help you. The only person that was helpful was the lady in appliances. She paged someone for me twice and a cashier paged them once but I still never received help with the item I needed. After waiting for 35 minutes I left. I will be going to another store from now on.
by
  • Verified Purchase
1 found this review helpful
This store has some of the kindest employees of all the home centers in the high desert. When you...
This store has some of the kindest employees of all the home centers in the high desert. When you ask for help, they help you. If they don't know the answer, they find out for you. Really great place to shop.
by
  • Verified Purchase
  • Recommended
The associates at Home Depot are par excellence very knowledgeable and amiable. The store was cle...
The associates at Home Depot are par excellence very knowledgeable and amiable. The store was clean and felt safe during this crisis. I am thankful to customer service desk, especially sharoon.
by
  • Verified Purchase
  • Recommended
Brian the cashier has amazing customer service and an amazing employee thank you for all your help .
Brian the cashier has amazing customer service and an amazing employee thank you for all your help .
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 391 reviews

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