#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)962-0902
Tool & Truck Rental(760)962-0908
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15655 Roy Roger Drive
Victorville, CA 92394
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Customer Store Reviews

  • 4.7 out of 391 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
I went to this store because it had the product that I needed. When I got there, the line to get ...
I went to this store because it had the product that I needed. When I got there, the line to get in because of the Covid 19 virus, was lengthy. But to my surprise moved very quickly. Then when I entered the store, there were employees everywhere and they were more than willing to help with everything I needed. Including getting a dolly type cart to carry my cooler on. The safety procedures that this store has in place should be followed by other businesses. The cleanliness was immaculate in every aisle that I visited. The wonderful customer service should be implemented everywhere. My experience today was totally worth the 35 miles that I had to drive to get there.
by
  • Verified Purchase
  • Recommended
This store has the vast majority of the products a home owner requires to complete many tasks aro...
This store has the vast majority of the products a home owner requires to complete many tasks around the house. The quality is very good and the stock level is usually adequate for my needs.
by
  • Verified Purchase
  • Recommended
Extremely professional and helpful under this stressful situation we all are in Thank You.
Extremely professional and helpful under this stressful situation we all are in Thank You.
by
  • Verified Purchase
  • Recommended
The store was clean, the employees were more than helpful and checkout was fast and easy
The store was clean, the employees were more than helpful and checkout was fast and easy
by
  • Verified Purchase
  • Recommended
The store was well planned out especially patient during this Corona Virus got everything except ...
The store was well planned out especially patient during this Corona Virus got everything except bleach and Lysol
by
  • Verified Purchase
  • Recommended
I DO NOT KNOW IF HOME DEPOT GIVES SENIOR DISCOUNTS. I WENT TO LOWES (BECAUSE YOU DID NOT HAVE THE...
I DO NOT KNOW IF HOME DEPOT GIVES SENIOR DISCOUNTS. I WENT TO LOWES (BECAUSE YOU DID NOT HAVE THE ITEM I WANTED) AND THEY WOULD NOT GIVE ME A SENIOR DISCOUNT.I CAN UNDERSTAND THAT BECAUSE THERE ARE MANY OF US STILL LEFT STILL HANGING ON TO GOD'S GREATEST GIFT
by
  • Verified Purchase
  • Recommended
Love this Prodesk...best in the Desert..Gus and Patty are always eager to help..
Love this Prodesk...best in the Desert..Gus and Patty are always eager to help..
by
  • Verified Purchase
  • Recommended
Friendly and knowledgeable staff!
Friendly and knowledgeable staff!
by
  • Verified Purchase
  • Recommended
Awesome
Awesome
by
  • Verified Purchase
  • Recommended
tony in flooring was extremely helpful he made sure i found what was needed for my project he tre...
tony in flooring was extremely helpful he made sure i found what was needed for my project he treated me withgreat respect
by
  • Verified Purchase
  • Recommended
The store is clean, I was need assistant, they was so confident to give the information
The store is clean, I was need assistant, they was so confident to give the information
by
  • Verified Purchase
  • Recommended
Clean, well supplied, and professional, courteous employees.
Clean, well supplied, and professional, courteous employees.
by
  • Verified Purchase
  • Recommended
Patty in the Pro Desk is always wonderful to work with. I always ask for her.
Patty in the Pro Desk is always wonderful to work with. I always ask for her.
by
  • Verified Purchase
  • Recommended
pleasant experience and a professional employee. Store is very clean and well stocked. It is very...
pleasant experience and a professional employee. Store is very clean and well stocked. It is very convenient to me. I shop there often.
by
  • Verified Purchase
  • Recommended
The help I received was great and everyone so helpful ..,sheena was awesome
The help I received was great and everyone so helpful ..,sheena was awesome
by
  • Verified Purchase
  • Recommended
I was assisted right away and had no problems your two associates were verry helpful
I was assisted right away and had no problems your two associates were verry helpful
by
  • Verified Purchase
  • Recommended
The store was great! Super clean and everyone was so helpful. I had needed some help in the garde...
The store was great! Super clean and everyone was so helpful. I had needed some help in the gardening area and a young lady Maria helped me load my soil onto my cart and even helped me pick out some flowers! After she even helped me load it into my car !! Super great !
by
  • Verified Purchase
  • Recommended
Look for Patty shes the best. Very personable, friendly and always smilin . My children even look...
Look for Patty shes the best. Very personable, friendly and always smilin . My children even look forward to seeing her and Judy.
by
  • Verified Purchase
  • Recommended
Chain Link hardware and the individual fastener aisle are is complete disorganized. Nothing is in...
Chain Link hardware and the individual fastener aisle are is complete disorganized. Nothing is in the spots they are labeled to be. Had no carriage bolts. Asked a department manager they said they have been out for a while now.
by
  • Verified Purchase
The store is relatively close to my residence and they usually have the products I am looking for.
The store is relatively close to my residence and they usually have the products I am looking for.
by
  • Verified Purchase
  • Recommended
Good customer service
Good customer service
by
  • Verified Purchase
  • Recommended
Store was organized and employees were excellent in assisting me in my purchases. Makes me excit...
Store was organized and employees were excellent in assisting me in my purchases. Makes me excited to go back.
by
  • Verified Purchase
  • Recommended
The store is highly convenient, it is a short drive of five minutes from my house. However, if no...
The store is highly convenient, it is a short drive of five minutes from my house. However, if not for the convenience I would definitely shop at the Home Depot off of Bear Valley. For some reason, the stock at the Bear Valley store in Victorville is always better. They have more vendors there during the weekends to showcase their products and ideas. It seems as if though the Roy Rogers store is ignored and given just enough attention to keep people shopping, again, unlike Bear Valley Victorville. Final thoughts, the store does work for the majority of my home projects and the staff does well. I will continue to shop but would like to see improvements made to the shopping experience.
by
  • Verified Purchase
  • Recommended
Our cashier Sebastian was great.. extremely friendly. We were in and out of there in no time. C...
Our cashier Sebastian was great.. extremely friendly. We were in and out of there in no time. Customs Service on the floor could be better though... We asked an older white employee for help with locating the pvc pipes and he just pointed and said "they're over there" didn't even look up.
by
  • Verified Purchase
  • Recommended
The Victorville store is clean, has sufficient stocked items I usually need, and the employees ar...
The Victorville store is clean, has sufficient stocked items I usually need, and the employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store was clean & everybody was nice, & polite. I will be back again. Thanks for everything.
The store was clean & everybody was nice, & polite. I will be back again. Thanks for everything.
by
  • Verified Purchase
  • Recommended
Mr. Hightower did a great Job! Customer service and satisfaction to the fullest. This young man h...
Mr. Hightower did a great Job! Customer service and satisfaction to the fullest. This young man helped me find what I needed to get, that the other Home Depots and Hardware Stores in the high desert couldn't find. He did a great Job to help me look through bin's and looked though packages because I was in need of some special screws that I needed to find in order to put up my TV on a wall mount. It was a Saturday and my family wanted to enjoy our new TV but no one cared to look for the special screws until we went to this Home depot and ran into Mr. Hightower. We explained that every other stores was just gaffing us off. He told us he would help us complete our mission and he did. Great Customer service as he could of just told us, we don't have any of those, Bye. If this home depot keeps people like him working, I will make this my new shopping grounds for my household items. Plus I will spread the word at every Veterans Event that I attend since I am a retired Military Veteran. Thank you for your hard work, as my family and I got to enjoy our weekend because of you, sir!! We encourage you to review our guidelines and resubmit your review on #1844 Victorville.
by
    • Recommended
    Bad service and attitude bad
    Bad service and attitude bad
    by
    • Verified Purchase
    Excellent all the person are great and a great attent
    Excellent all the person are great and a great attent
    by
    • Verified Purchase
    • Recommended
    Great Energy Great Service Clean and Neat. Employee Joe is an breath of fresh if He ever helps Yo...
    Great Energy Great Service Clean and Neat. Employee Joe is an breath of fresh if He ever helps You.You will remember it.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 391 reviews

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