#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)288-2311
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
435 W Katella Ave
Orange, CA 92867
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 392 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
Awesome helpers and workers
I buy my paint here and my supplies got my new blade for secular saw
by
    • Recommended
    Amazing customer service
    Nathan at the service desk was very friendly, helpful and supportive. Also a gentleman who helped me to my car with my heavy items. Great job!!
    by
      • Recommended
      great customer service
      Nikki at return desk and employee in garden were very helpful
      by
        • Recommended
        Home Depot city of orange
        Came in with not much time to grab some paint and was in and out thankful for the staff such as Josue who value their customers time. Definitely suggest this Home Depot over other Home Depot’s top notch!
        by
          • Recommended
          Best Home Depot
          My favorite Home Depot! It has the friendliness of a local hardware store with a huge selection!
          by
            • Recommended
            Terrible experience
            We had a bad experience with Noah in Paint. He was too busy on the first phone. Stone face . We didn’t get greeted and gave us attitude. Please have your employees show some kind of interest and customer service should be number 1!!
            by
              Came here to buy office plants
              Mary Lou was very kind and helpful. Thank you.
              by
                • Recommended
                Nathan and his friendly welcome
                I am at this Home Depot more than once a week. More than once I have have been welcomed by a lovely young man by the name of Nathan. He is consistently friendly and ready to help me. It's not often one is welcomed so sincerely by an employee, he makes Home Depot Orange shine!
                by
                  • Recommended
                  Very friendly employees.
                  Store was clean. Employees were friendly and helpful.
                  by
                    • Recommended
                    I like the pickup option
                    I usually buy online and pickup in the parking lot or in store. It's convenient, but sadly, other people park in the curbside pickup spots, leaving those of us who are actually there for curbside pickup without a place to park. The store and the employees are great, but the customers are rude when it comes to designated parking. Aside from that, I've always been able to find what I am looking for, or at least be able to order it. On rare occasion, I will have something delivered, and that also worked out well for me.
                    by
                      Best home depot in area
                      As much as the store design is not the typical Hmm depot, they have a very good helpful store, it's well stocked, efficient and clean
                      by
                        • Recommended
                        Friendly and helpful
                        the three employees we talked with were friendly and helpful. Thank you Jeffrey for the return-product exchange.
                        by
                          Wonderful help
                          Chase (in blinds) made our experience wonderful. He was knowledgeable, polite, patient and SOOOOO helpful.
                          by
                            • Recommended
                            Carpet
                            Home depot has a nice line of carpet selection such as life proof and stain master I recently made a purchase and looking forward to having it installed on my home next week
                            by
                              Great assistance
                              We purchased 3 large plants and received excellent, friendly service from check out and assistance in loading the plants into our van.
                              by
                                • Recommended
                                Unmotivated employees
                                Plenty of employees staring around but don’t expect to receive any customer service or help.
                                by
                                  Smiles!
                                  The employees smiled and were very friendly and willing to help and answer questions.
                                  by
                                    HELPFUL AND COURTEOUS
                                    NATHAN (ASSOCIATE) WAS EXTREAMLY HELPFUL AND COURTEOUS. HE IS THE BEST.
                                    by
                                      • Recommended
                                      Great service
                                      I love going to this store . Things are easy to find & if I can’t find the items I need , I will ask Liz , Stephen or Martin in the back registers !
                                      by
                                        • Recommended
                                        Great Store
                                        I shop here when I need items that Home Depot supply. This store is GREAT in service and employees are friendly and helpful.
                                        by
                                          • Recommended
                                          Excellence Service from Liam in the paint department
                                          I always buy my paint from Dunn Edwards, but it was after hours so I ventured to 'Depot just to buy primer. Glidden makes a PVA primer for drywall. Lucky me! Liam was working and was extremely informative and knowledgeable. Turns out he has a background in interior design and was even able to assist with color selection. He sent me home with some swatches and better thoughts on what I might select. Highly recommended.
                                          by
                                            • Recommended
                                            Excellent Kitchen Design Professional
                                            I could not be more please with the expertise, suggestions, and great listener Roxana provided. Just a delightful experience. I will be using her again for the next project phase.
                                            by
                                              • Recommended
                                              Home Depot on Katella in Orange
                                              Briana and Kimberly were very professional and helped me get the right chain saw as they went out of their way to help me out. Thank you for amazing customer service.
                                              by
                                                • Recommended
                                                Terrible installation from employees of the store.
                                                Terrible installation experience! I have never had this happened before in my life!
                                                by
                                                  Outstanding Customer Service
                                                  I saw an item on-line for a price and not at the store. I approached Adrianna and Eve went out of their way to assist me in receiving the discount Adrianna was able to speak to John P. (Manager) who applied a one time Holiday discount. I THANK YOU FOR THE OUTSTANDING CUSTOMER SERVICE!!! ;-)
                                                  by
                                                    • Recommended
                                                    Great Store
                                                    Alyssa is super sweet and will always surprise you with a different hair color
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Alicia has the best customer service. I am remodel in My Home and have been shopping daily at Home Depot. I have asked multiple employees for help., but everyone seems to busy and in a rush. Finally, I met Alicia and she has gone out of her way to help me find everything I need for my home construction. She is never in a rush, and takes her time to explain everything to me. She needs to be acknowledged for her hard work and great customer service.
                                                      by
                                                        • Recommended
                                                        Knowledgeable, friendly employees throughout the store.
                                                        The Katella store almost always has the products I need and has knowledgeable, friendly employees who are happy to help me find solutions to my home improvement challenges for my home and rental units that I manage. Thank you!
                                                        by
                                                          • Recommended
                                                          10 out of 10 MIKE WOO Sales associate!
                                                          10 out of 10 MIKE WOO Sales associate! He was very enthusiastic about helping all customers as I waited for 3 toilet to come on down from the top rack. Other young employees give up, or quit, they all had a pretty lame excuse and they all bailed out, without telling me.... I've been waited for 40 mins to get it down. But Mike take care of his own customers and than clear the area, he manage to got it down safely with a great skill set. I think would be a great candidate for the supervisor position role, since he knows how to work and safety work, a great judgment and most importantly work efficiently smart and hard. Thank You... MIKE WOO Thank you so much I had put a review... I do shop very often at home depot as general contractor, you are the best employee. There's no doubt about who's the best employee!!
                                                          by
                                                            • Recommended
                                                            Horrible customer service
                                                            Horrible customer service. No pro loaders available for 30 mins!
                                                            by
                                                              Showing 1-30 of 392 reviews

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