#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)288-2311
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
435 W Katella Ave
Orange, CA 92867
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Customer Store Reviews

  • 4.7 out of 392 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
Great store. Good location. Plenty of parking. Clean and neat inside. Friendly greetings by store...
Great store. Good location. Plenty of parking. Clean and neat inside. Friendly greetings by store staff. Staff always available to help or answer questions. Cashier Steve was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store was neat, clean and well organized. I was able to get some great kitchen layout ideas a...
The store was neat, clean and well organized. I was able to get some great kitchen layout ideas as well as bathroom upgrades. The cashier Sharon was nice, friendly and helpful.
by
  • Verified Purchase
  • Recommended
Nice people. In and out in 5 minutes.
Nice people. In and out in 5 minutes.
by
  • Verified Purchase
  • Recommended
Employees very helpful and friendly at the store. Always patient in helping find the items I nee...
Employees very helpful and friendly at the store. Always patient in helping find the items I need.
by
  • Verified Purchase
  • Recommended
Friendly neighborhood store. Always ready with help and answers. Thanks guys.....and gals!
Friendly neighborhood store. Always ready with help and answers. Thanks guys.....and gals!
by
  • Verified Purchase
The employees here are always attentive and helpful.
The employees here are always attentive and helpful.
by
  • Verified Purchase
  • Recommended
Phenomenal staff at this location have always given me the confidence to find everything I need t...
Phenomenal staff at this location have always given me the confidence to find everything I need to complete whatever project I'm working on. Always greeted by friendly employees and asked if I need any assistance without hesitation. Shelves are meticulously stocked and clean. I recommend Home Depot #0615 Orange because I know I can walk-in with confidence and come out satisfied with their above and beyond customer service! Thank you!
by
  • Verified Purchase
  • Recommended
Mary B. in the Plumbing Department deserves to be recognized for the help and assistance that she...
Mary B. in the Plumbing Department deserves to be recognized for the help and assistance that she gave my husband, John and myself. A nail from a baked potato ended up going down our sink on Christmas Day. Hubby was able to remove the pipe but we weren't sure now to replace same. Hubby made a first trip. I made two follow up trips with Mary B. assistance we solved the problem. Thank you for having such a wonderful employee in Mary B. She tackled the problem like a professional. A television ad should be done showing her friendly helpful assistance. When I asked to speak to the store manager, cashier Sharon showed me your survey. This has also been completed. Yes, the store was clean and other associates were friendly and helpful. Truly Mary B. was an angel in saving us a $300+ repair bill. Bless you Mary B, cashier Sharon for pointing out the survey and The Home Depot for hiring such wonderful employees. Happy New Year!!!
by
  • Verified Purchase
  • Recommended
When in dought,a store asociated is there too help with any questions a d to find you ,what your ...
When in dought,a store asociated is there too help with any questions a d to find you ,what your looking for.
by
  • Verified Purchase
  • Recommended
The staff is friendly and helpful. Management is responsive and professional. What more can you a...
The staff is friendly and helpful. Management is responsive and professional. What more can you as for.
by
  • Verified Purchase
  • Recommended
A cashier named (paskal) she need to be trained for how to give a good customer service , bein...
A cashier named (paskal) she need to be trained for how to give a good customer service , being professional and having a nice attitude . I’m writing this now because this is not the first time she’s giving me bad attitudes .
by
  • Verified Purchase
I have been coming to this location for about 10 years now. Every time I come here (at least 3+ t...
I have been coming to this location for about 10 years now. Every time I come here (at least 3+ times a month) for an item(s), it is easy to find, it's well organized, and the staff is very helpful and friendly.
by
  • Verified Purchase
  • Recommended
The contractor door in the back is handy to pick buy and pick up large items. There is less walk...
The contractor door in the back is handy to pick buy and pick up large items. There is less walking involved unlike when you park in the front. There is a funny guy who makes commical announcements over the intercome. It's an enjoyable environment. The only negative might be the usual lack of help in the plumbing department, but this is normal for any Home Depot. There are restaurants next to the parking lot.
by
  • Verified Purchase
  • Recommended
Excellent store & Staff
Excellent store & Staff
by
  • Verified Purchase
  • Recommended
I work at a hospital, surgery dept. Our thought process is "one patient at a time". Total focus...
I work at a hospital, surgery dept. Our thought process is "one patient at a time". Total focus on patient care. Home depot, whether or not they realize it, have the same philosophy: One customer at a time. With this in mind you get undivided attention, total focus on what needs to be accomplished. Great customer relations!!!
by
  • Verified Purchase
  • Recommended
Our Home Depot is different from any other I've visited. It is always clean and neat, and the emp...
Our Home Depot is different from any other I've visited. It is always clean and neat, and the employees are each outstanding in their own way, from the front office, to Larry, who brings in the carts from the parking lot. They're always glad to see you and help out when they can with your projects.
by
  • Verified Purchase
  • Recommended
Very clean and organized I like that
Very clean and organized I like that
by
  • Verified Purchase
  • Recommended
Love Home Depot ,Thanks for making every experience wonderful!!
Love Home Depot ,Thanks for making every experience wonderful!!
by
  • Verified Purchase
  • Recommended
They have the greatest customer service and is extremely helpful!
They have the greatest customer service and is extremely helpful!
by
  • Verified Purchase
  • Recommended
Jeff Bock in Contractor Sales was very helpful and knowledgeable about the store and the products...
Jeff Bock in Contractor Sales was very helpful and knowledgeable about the store and the products you offer. Steve the cashier help me expedite my transaction quickly since I was on a time schedule.
by
  • Verified Purchase
  • Recommended
The employees have always been very knowledgeable in helping me with whatever issue I have. All ...
The employees have always been very knowledgeable in helping me with whatever issue I have. All very nice. Happy to help. If they don't know they ask for help. Clean store, great environment.
by
  • Verified Purchase
  • Recommended
As a contractor I visit the Home Depot 5 to 6 times a week. The store in Orange is always clean ...
As a contractor I visit the Home Depot 5 to 6 times a week. The store in Orange is always clean and well stocked. Great people there who actually WANT to help you out. Beth in PRO Services and Steve up front go out of their way to get your order processed so you can get back to work. As a professional, that’s what I’m looking for.
by
  • Verified Purchase
  • Recommended
Unlike other large home improvement stores, product was easy to find and in the departments they ...
Unlike other large home improvement stores, product was easy to find and in the departments they should be in.
by
  • Verified Purchase
  • Recommended
great store, employees are always friendly and willing to help.
great store, employees are always friendly and willing to help.
by
  • Verified Purchase
  • Recommended
first impression.. restroom are so clean and the store are well organized
first impression.. restroom are so clean and the store are well organized
by
  • Verified Purchase
  • Recommended
beware on your shopping price this store is popular on overcharging and not removing the sale pri...
beware on your shopping price this store is popular on overcharging and not removing the sale price so customer assume the this is a good price then if you don't look at your receipt then will over charged you after that to get your money back that they overcharge you they give you a store credit instead cash which you already paid in cash very bad service if you are ready to check out and see a cashier by the name Jackie avoid her she is very rude
by
  • Verified Purchase
Cashiers are polite
Cashiers are polite
by
  • Verified Purchase
  • Recommended
Nice
Nice
by
  • Verified Purchase
  • Recommended
I love this store and it's employees. You all do a fabulous job and the store always looks great...
I love this store and it's employees. You all do a fabulous job and the store always looks great. Love the the flower bunches back by the front door. As I am disabled, I think you should have the disabled parking spaces in between the entrance and the exit, because when you leave the exit and you're in pain, your car looks so far away. Just a thought.
by
  • Verified Purchase
  • Recommended
This store is very organized and all the staff or employees are friendly and helpful.
This store is very organized and all the staff or employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 392 reviews

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