#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)288-2311
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
435 W Katella Ave
Orange, CA 92867
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Customer Store Reviews

  • 4.7 out of 392 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
Thank you everyone at #0615!
Every time I walk in, there is always someone greeting us with a smile! Can’t explain how good that feels. Also, when one is looking around there is always someone at this location asking if we need help. This makes such a positive difference! And Steve at the self check out cashier, you are great! Thank you for always being positive, helpful and an amazing person!
by
    • Recommended
    Great Customer Service
    The staff here is great always have a positive attitude and a great smile. Briana is very helpful
    by
      • Recommended
      Super helpful employee Matt in the curtains section
      Matthew was super helpful, knowledgeable, and patient. His expertise was much appreciated and we know where to go if we need help in the future!
      by
        • Recommended
        BEST customer service
        I stopped at Home Depot to pick up some things but didn't really know exactly what my plan was until I got there. There was one item I was searching for and couldn't find it. I ran right into Kaitlyn and Brianna. They were quick to help me and look for the item I needed. They helped me search through the store and took their time to make a great shopping experience for me. When the item I was looking for wasn't available, another employee stepped in and was able to help me find an alternative for my home project. Marty was so friendly and helpful and kept great conversation! We laugh and he made sure I had everything I needed before I went to check out. He helped me compare prices to make sure I'm getting the best deal possible. He even helped me push the shopping cart because my hands were full! He is such a great worker but even more, a great person. Then while checking out, I went to self check out because I was a little slower while having my hands full and didn't want to hold anybody up. Pompeo saw my struggle and stepped in to help me through the entire process. He was so extremely kind! He helped me scan every single item and find the price for one that I didn't have, then even helped me with the payment process. I'll never forget customer service like this. I forever will go to this location just because of the employees that they have. Customer service like that goes a LONG way with people like me.
        by
          Great Garden Center
          The manager on duty, as well as the cashier, were both friendly, helpful and attentive. The center was tidy and clean and very well organized and stocked. It's my favorite HD Garden Center!
          by
            • Recommended
            Great Garden Department
            You really have a superior Garden Department and obviously it’s the management because you can go to other Home Depot on Tustin Avenue or in Garden Grove and there nowhere is nice as the one there in Orange on Cotella.. Everyone’s helpful including the department manager who help me pick a plant and we talked for a while. Really personable and so is her entire team which a couple of the other ones also had to help me along the way. My friend is a master gardener and I am an avid gardener myself and we prefer this nursery over some of the local specialty stores. It’s really should be acknowledged that it’s the management of the department that causes that and we appreciate it.
            by
              Had an amazing customer experience!!!
              Alyssa greeted me as soon as I walked in then directed me to what I was looking for then when I was ready to check out John helped me input my store credit and it was an ideal shopping experience.
              by
                • Recommended
                Above and Beyond
                The assistant at Home Depot went above and beyond to help me find the perfect hardware to repair my item. He didn't have the exact item that was used originally, but he carefully measured and searched his merchandise and found the perfect replacement. He never seemed put out or annoyed that we had to go to the car to measure or search multiple drawers for the perfect replacement.
                by
                  • Recommended
                  Great team
                  by
                    • Recommended
                    The staff is always happy to help you out and if they dont know they know who does
                    they had my icv covers.
                    by
                      • Recommended
                      Full service do it yourself warehouse
                      I've visit home Depot weekly and enjoy every trip plenty of parking vast choices of every thing it's my toy store I love to shop there I even get my toilet paper laundry soap there give it 6 smiley faces
                      by
                        • Recommended
                        Excellent service
                        Alyssia was very helpful. Excellent cashier.
                        by
                          • Recommended
                          Great customer service
                          Every time I come here I always have questions and all the employees are so helpful and so quick to respond and if they can’t they will guide me to the correct person to ask I love it
                          by
                            • Recommended
                            Great service!
                            Nyna at the painting department gave me very professional instruction, detail explanation, and recommendation of the paint and tools I needed for my job. I am very happy for her top the line instruducationa and recomondations.
                            by
                              • Recommended
                              Amazing customer service for the most part
                              Are usually everything that I’m looking And the customer service it’s amazing me, to include the cashiers.
                              by
                                • Recommended
                                Helpful
                                Everyone was very helpful at lumber and checkout!
                                by
                                  • Recommended
                                  Way to go Rolando!
                                  Great customer service! Helped me resolve my project issue with better product!
                                  by
                                    • Recommended
                                    Bud was super friendly and helpful!
                                    I called multiple stores and only this one had an associate able to rekey locks I purchased at Home Depot. Bud was super friendly and welcoming. I wish I had more locks to rekey just to get his service!
                                    by
                                      • Recommended
                                      Great Customer Service
                                      I am amazed the kind hard working people there are at Orange on Katella Home Depot!
                                      by
                                        Well Managed and Always Well Stocked!
                                        We've somewhat given up on our local Home Depot, Anaheim on Brookhurst. Except for Victor, he's amazing and honestly a brilliant guy. Always fun to visit and chat with Victor. Sadly, they rarely stock the larger PVC trim boards, keeping what few they might have atop large racks, making them difficult to purchase. NOT SO AT THE ORANGE LOCATION! Orange tends to be well stock and nicely organized. The cashiers are polite and the floor crew is always helpful, asking if you need assistance several times per visit. Orange is a well managed store, we've never had a negative experience here, always finding it well stocked, well staffed, providing a positive shopping environment. Great work, Orange, keep it up!
                                        by
                                          • Recommended
                                          Annoying experience
                                          If you enjoy blasting music, this is your store
                                          by
                                            Awesome employees make shopping fun!
                                            For any of your HD needs, the professionals at this HD are the ones you want to deal with. I specifically dealt with John and he took care of everything for me.
                                            by
                                              • Recommended
                                              Great customer service!
                                              I stopped by with my daughter today and Dean was so welcoming and helped me find everything i needed. honestly made my time there very nice. Thanks Dean!!
                                              by
                                                • Recommended
                                                Best Home Depot store!
                                                Super helpful staff and well organized store! Fabulous shopping experience.
                                                by
                                                  • Recommended
                                                  Great Customer Service
                                                  As I walked in I was greeted at the entrance by Rebecca who was very nice. Briana and Anjali were very helpful and polite at checkout which made it easier. Also Ryan B. and Damon were really cool and patient about helping me find the right wooden board for my project at home and cut the peices to the right precision. All together these Employees were great from the start and deserve a raise I thank you and the staff at this location which made my store experience wonderful.
                                                  by
                                                    • Recommended
                                                    Caleb was very helpful and professional! I strongly recommend shopping at this location!
                                                    Caleb was very helpful and professional! I strongly recommend shopping at this location!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    This store is always my go to for just about anything. The staff is friendly and helpful.
                                                    This store is always my go to for just about anything. The staff is friendly and helpful.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Ray in hardware and Sales clerk Goody are some of the best Home Depot associates I've dealt with....
                                                    Ray in hardware and Sales clerk Goody are some of the best Home Depot associates I've dealt with. Friendly, knowledgeable and polite, all traits that are rare these days!!!! Kudos to the person (s) who hired and trained these individuals!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Store 6647 ...The Pro Desk ...Tall Michele Does such a professional job !!
                                                    Store 6647 ...The Pro Desk ...Tall Michele Does such a professional job !!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    The store was clean and products were easy to find. Sales tax in the City of Orange is less than...
                                                    The store was clean and products were easy to find. Sales tax in the City of Orange is less than most other cities
                                                    by
                                                      • Recommended
                                                      Showing 1-30 of 392 reviews

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