#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)833-7002
Tool & Truck Rental(760)833-7008
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5200 East Ramon Road, Bldg A
Palm Springs, CA 92264
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Customer Store Reviews

  • 4.6 out of 599 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (599)
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Showing 1-30 of 599 reviews
Second worse store, can never get someone to answer phone, can never find someone to help, employ...
Second worse store, can never get someone to answer phone, can never find someone to help, employees have attitudes.
by
  • Verified Purchase
1 found this review helpful
Of all the Home Depot stores I have been in, this one by far has the most competent work force, t...
Of all the Home Depot stores I have been in, this one by far has the most competent work force, the best customer service, and best stocked store of them all. I love the friendly strong core of employees there are professional, kind and mature. Thank you guys and gals for everything!!
by
  • Verified Purchase
  • Recommended
The security guard made me feel uncomfortable, I don’t enjoy being watched while I shop for a sim...
The security guard made me feel uncomfortable, I don’t enjoy being watched while I shop for a simple extension cord. I will not be returning to this store, I’ll stick to the Rancho Mirage location.
by
  • Verified Purchase
Joel Gomez in the millwork specialty area was absolutely amazing very friendly had a great time w...
Joel Gomez in the millwork specialty area was absolutely amazing very friendly had a great time while we were purchasing our items
by
  • Verified Purchase
  • Recommended
I had a terrible morning and I had to go to Home Depot... I get my stuff and go to check out... t...
I had a terrible morning and I had to go to Home Depot... I get my stuff and go to check out... the cashier Robin just made my day so much better. If anyone needs help go see this cashier!!! She knew what she was doing
by
  • Verified Purchase
  • Recommended
Store has got it together here. Staff very friendly and helpful. Keeps you first in mind and give...
Store has got it together here. Staff very friendly and helpful. Keeps you first in mind and gives you space. Enjoy shopping here.
by
  • Verified Purchase
  • Recommended
Today I finally found the patio furniture I’ve been looking for! After looking at your competitor...
Today I finally found the patio furniture I’ve been looking for! After looking at your competitor across the street, it was clear you had a better inventory. The choices you had and the assistance I received while shopping, purchasing and loading the items were outstanding. Thank you for making my shopping experience successful and fun!
by
  • Verified Purchase
  • Recommended
Terrible customer service by the return desk. The lady I dealt with lost my receipt 5 times and b...
Terrible customer service by the return desk. The lady I dealt with lost my receipt 5 times and blamed me for losing it and then found it in her pocket. The absolute worst experience I have ever had with anyone
by
  • Verified Purchase
Ken was the employee that helped me with my purchase. He was knowledgeable of the product and req...
Ken was the employee that helped me with my purchase. He was knowledgeable of the product and required regulations. However, there were a couple of people the interrupted my purchase process. He apologized for the interruption. Overall Ken was patient, professional, and kind.
by
  • Verified Purchase
  • Recommended
Yeah the store was nice it was clean well-stocked the people were friendly I asked a sales associ...
Yeah the store was nice it was clean well-stocked the people were friendly I asked a sales associate associate question and answer my question and in a friendly Manor and I found what I needed and I was on my way so thank you very much Home Depot
by
  • Verified Purchase
  • Recommended
Everyone is always so nice , so organized, employees always very helpful.
Everyone is always so nice , so organized, employees always very helpful.
by
  • Verified Purchase
  • Recommended
thank you for all ur essential help during these trying times! Great work! Great on all your empl...
thank you for all ur essential help during these trying times! Great work! Great on all your employees!
by
  • Verified Purchase
  • Recommended
Highly recommend this store.
Highly recommend this store.
by
  • Verified Purchase
  • Recommended
Everyone is being challenged during the Corona virus pandemic and stores are required to follow d...
Everyone is being challenged during the Corona virus pandemic and stores are required to follow directives that have been set down by city, state and federal guidelines. While some stores are struggling to implement these directives, Home Depot is doing their best to keep staff and customers safe during these difficult times! They are working these new directives with efficiency, friendliness, kindness and some lighthearted interaction! They are taking the directives seriously and making it very easy on the customers to stay safe and move from entering store to checkout with everyone's safety in mind and doing it with grace.
by
  • Verified Purchase
  • Recommended
Customer Service is the key to any successful company. Home Depot has great customer service. Fri...
Customer Service is the key to any successful company. Home Depot has great customer service. Friendly greeters and then staff who is always ready to help. A great place to find great low priced deals but with outstanding customer service.
by
  • Verified Purchase
  • Recommended
Much better then the HD in Palm Desert. Always in stock and garden center has a great assortment...
Much better then the HD in Palm Desert. Always in stock and garden center has a great assortment and people are friendly.
by
  • Verified Purchase
  • Recommended
If you have never been to this HOME DEPOT, I highly recommend. It has one of the best flower dep...
If you have never been to this HOME DEPOT, I highly recommend. It has one of the best flower departments in CALIFORNIA. Not only that, the staff are so friendly. Exceptional experience every time.
by
  • Verified Purchase
  • Recommended
the store was clean and organized, the products very easy to find..the staffs are very friendly a...
the store was clean and organized, the products very easy to find..the staffs are very friendly and always smiling..
by
  • Verified Purchase
  • Recommended
This particular store is all i need for my building and home maintenance needs. The employees are...
This particular store is all i need for my building and home maintenance needs. The employees are great.
by
  • Verified Purchase
  • Recommended
Very clean and helpfull
Very clean and helpfull
by
  • Verified Purchase
  • Recommended
I have visited the store a couple times a month and have made numerous purchases and have been ve...
I have visited the store a couple times a month and have made numerous purchases and have been very satisfied with the customer service, I think the guy who helped me buy a fridge and washer/dryer I think was named Ken. Answered all my questions and was very helpful. I will continue to use this store.
by
  • Verified Purchase
  • Recommended
Customer Service rep, Krispy, is personable, helpful, and an excellent example of an associate wh...
Customer Service rep, Krispy, is personable, helpful, and an excellent example of an associate who knows the store and its customers. When, we first walked in, we asked for the location of moving supplies. She immediately knew the answer and directed us accordingly. When checking out, she again was helpful, knowledgable and courteous, and answered all our questions with a smile. Well done!
by
  • Verified Purchase
  • Recommended
very good service when I visit!
very good service when I visit!
by
  • Verified Purchase
  • Recommended
Krispy the Checkout clerk was happy, peppy and bursting with joy
Krispy the Checkout clerk was happy, peppy and bursting with joy
by
  • Verified Purchase
  • Recommended
KRISTINE VERY HELPFULL
KRISTINE VERY HELPFULL
by
  • Verified Purchase
  • Recommended
If you are looking for new appliances, seek out Mark Campanella for advice and guidance. He knows...
If you are looking for new appliances, seek out Mark Campanella for advice and guidance. He knows his stuff and will help you anyway he can. I appreciate his sage advice.
by
  • Verified Purchase
  • Recommended
All the time during my visits all the representatives pay attention to the problem if I tell the...
All the time during my visits all the representatives pay attention to the problem if I tell them about it and try to help and find the best way to solve them!! The service at this store is unbelievable!!!!!
by
  • Verified Purchase
  • Recommended
The staff was helpful, especially in the lumber department, this guy, Keith Neal was very helpful...
The staff was helpful, especially in the lumber department, this guy, Keith Neal was very helpful and know what he's doing. The store was clean, too.
by
  • Verified Purchase
  • Recommended
The store is very clean and the employees has product knowledge and very helpful.
The store is very clean and the employees has product knowledge and very helpful.
by
  • Verified Purchase
  • Recommended
Rick is a very friendly cashier and I enjoy checking out at his register
Rick is a very friendly cashier and I enjoy checking out at his register
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 599 reviews

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