#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)636-3102
Tool & Truck Rental(850)636-3108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11500 Panama City Beach Pkwy
Panama City, FL 32407
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Customer Store Reviews

  • 4.7 out of 479 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (479)
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Showing 1-30 of 479 reviews
Great Work Selisha
Thank you for your help with the warranty and the purchase. You made our day so much better and easier. From the minute we walked in you greeted us. To finding what we needed and leaving. You made our visit worth it. This was our second time in here in a year and there will be many more visits because of Selisha. You go girl.
by
    • Recommended
    April T. In appliances was the best!
    Because of this amazing employee I will be back!!! She was so kind, personable and caring! I felt not just like a customer but left feeling like a friend!
    by
      Great 1st Experience!
      I just moved here & this was my 1st visit to this Home Depot. I was headed to "the smaller store" to get keys made but decided I'd take a chance with the "big store" that's usually too intimidating for me. I was greeted & offered assistance as soon as I walked in. Meghan assisted me quickly with getting the keys made, that I then decided to check on a few more things in other departments. She & all the other staff members were so pleasant & helpful that I'm glad I chose to give this store a chance! Great customer service & I will return again!
      by
        • Recommended
        Helpful employee
        We ordered from Home Depot several weeks ago .Gena in the building supply department was very very helpful !!!
        by
          • Recommended
          Great Service
          I visited the Home Depot today and The associate helping me (Jessica) was friendly knowledgeable and willing to take the time I needed to decide on my purchase. It was a pleasurable visit, particularly in the busy times we live in, everything seems to be hurry! Hurry! Hurry! every where you go. Not during this visit, Kudos to Jessica
          by
            • Recommended
            Grace was great
            Grace made several keys for me tonight and she was very friendly the entire time
            by
              • Recommended
              Amazing Employee
              Ereitha worked with me on a complex order and did an outstanding job with efficiency and with a wonderful attitude. She has an incredible work ethic and relates to customers with a warm and friendly personality. She’s a joy!
              by
                • Recommended
                Always courteous cashiers in the garden center!
                The cashiers consistently say hello and are a joy to check out for all 10 years I have been shopping here. Well stocked and clean store. Keep up the great work
                by
                  • Recommended
                  Great employee assistance
                  Your customer pro-service staff at the Panama City Beach, Fl location was very helpful in assisting me with my needs and concerns. In fact, I wish to recognize Missy, Carol and Chesney for the service they provided in fulfilling my order in a friendly and timely manner. This is in great contrast to your nearby competitor who was very disorganized and not responsive to my specific needs. So I cancelled a $3000 order and bought from Home Depot primarily because of the great service by above staff/employees.
                  by
                    • Recommended
                    Helpful staff
                    Both carol and Trent were very helpful with our project
                    by
                      • Recommended
                      Love this store !
                      Always have what I need and always so friendly, Great prices and excellent customer service !
                      by
                        • Recommended
                        Excellent service
                        Was made to feel as if nobody that enters this store is a stranger. The service was stand alone I now choose the Panama City Beach parkway store has an amazing staff and excellent service
                        by
                          • Recommended
                          great store
                          This store is well organized and clean compaired to other stores I have shopped in.
                          by
                            • Recommended
                            This Home Depot #8446 Panama City Beach
                            Every time I shop at this location the staff is always very helpful and knowledgeable.
                            by
                              • Recommended
                              Beware of installation contractors
                              We purchased a washer and dryer two days before Christmas and was very impressed with the service we received in the store. The contractor that installed our new equipment seemed deturbed and was hasty in the installation. A few hours after he left we detected a leak that flooded our condo. Needless to say we didn’t have a very quiet and relaxing Christmas with all the noise from the remediation equipment running 24 hours a day for days on end. Still running and VERY disappointed with the installation. BEWARE!
                              by
                                Bought new frig dryer washer can't wait for them
                                Everything was nice when ordering
                                by
                                  • Recommended
                                  Great place to shop
                                  Everyone at this store is friendly, helpful and willing to make sure that you leave with what you came for and if they don't have it they will help you find it online or at a sister store
                                  by
                                    • Recommended
                                    Great store!!
                                    Always a great staff, product line and service!
                                    by
                                      • Recommended
                                      Rick-Plumbing Dept.-Excellent
                                      I had a problem with my garbage disposal. Rick was able to come up with the exact solution I needed. He was very helpful and caring in getting the issue resolved.
                                      by
                                        • Recommended
                                        Friendly/Helpful Employees
                                        From beginning to end of my visit, all of the employees were so nice. Was greeted with a smile and “hello” at the door. Then upon checking out, Grace did not hesitate to help me with my self checkout. Definitely will be back!
                                        by
                                          • Recommended
                                          Everyone is so friendly!
                                          Everyone was so kind and helpful, especially Rick! Rick should be everyone's go-to-man! He's the best!
                                          by
                                            • Recommended
                                            My one stop shop
                                            Home Depot has everything you need for home improvement. Workers are always helpful and friendly.
                                            by
                                              • Recommended
                                              great paint department
                                              I went in with an idea in my head of a paint project I wanted to do - the paint department was very knowledgeable & helpful and made sure I got everything I needed!!
                                              by
                                                • Recommended
                                                Great Employees
                                                Visited with multiple issues for home remolding and every department was very helpful and helped me find what I needed.
                                                by
                                                  • Recommended
                                                  Tool rental Is GOAT
                                                  them fellas at the tool rental are the best employees I've ever seen in a company. they will do everything in their power to make sure you are satisfied. if anybody has any bad things to say about these two men they would be lying. I have dealt with Paul personally on several separate occasions and he always goes way above my expectations of customer service and never disappoints. Ricky is right there with him, they make a good team and they both definitely need a raise. employees like them are hard to find
                                                  by
                                                    Excellence
                                                    Excellentce in products provided. Excellence in customer service resulting in satisfaction!
                                                    by
                                                      • Recommended
                                                      Clean, Organized, & Friendly
                                                      Happy to see changes at my PCB store. I couldn’t navigate most aisles in the past due to clutter from pallets and stock on store carts. I couldn’t find open carts to use for large items during those past visits. Recent changes I have noticed are cleaner/clearer aisles. Carts available and organized. Employees who ask how I’m doing, am I finding everything I am looking for, and sharing appreciation for shopping at Home Depot. Trish was my recent cashier and was awesome. But each time I visit the cashiers always seem to be the best as they are super friendly and welcoming. Thank you PCB team, great work!
                                                      by
                                                        • Recommended
                                                        Exceptional Employees
                                                        Trent and one other employee went out of their way to be friendly.
                                                        by
                                                          • Recommended
                                                          I rented a buffer and sanding pad. The machine did not last but 2 hours and then it quit on me. I called it I. And they still charged me full price and I had to go rent another machine somewhere else to finish the job
                                                          Returned machine but was not credited . I did not get the use of the machine because it would not turn on.
                                                          by
                                                            Incredible Customer Service in Flooring Department
                                                            Tiffany Tillerson helped me order cellular shades for my whole house. It required many steps and communications. She was patient, professional, and kind. I am very grateful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 479 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              409 23rd St East

                                                              Panama City, FL 32405

                                                              11.12 mi

                                                              Pro Service Desk

                                                              (850)913-3562

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              4385 Commons Dr West

                                                              Destin, FL 32541

                                                              39.73 mi

                                                              Tool & Truck Rental

                                                              (850)654-6408

                                                              Pro Service Desk

                                                              (850)654-6402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm