#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)454-2602
Tool & Truck Rental(850)454-2608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4525 Mobile Hwy
Pensacola, FL 32506
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 587 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (587)
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Showing 1-30 of 587 reviews
Impression has improved
The service in appliance section has been refreshing. Lots of help no pressure..
by
    • Recommended
    Great environment
    Great environment, very friendly customer service i always get the help i need, i would definitely recommend this home depot to a friend
    by
      • Recommended
      Great customer service!!
      They have great customer service and are always super friendly!! will definitely shop there again
      by
        • Recommended
        Enjoy this store
        This store is always stocked and has what I need for homer improvement projects. Customer service is excellent. Michelle in Garden department was our cashier and very helpful, cordial, and professional. Love shopping at this Home Dept location
        by
          Visit
          Had pleasant experiance
          by
            • Recommended
            Great service
            If you are looking for great customer service in appliances, please see Jimbo! I was so thankful for his assistance.
            by
              • Recommended
              cheap products
              vegetables seeds and plants
              by
                • Recommended
                Customer Service
                I came in the store to order a hood vent, I found Jimbo and he took care of everything. He had a great personality and sense of humor. When my order can in he stopped what he was doing and helped me get my hood vent loaded up. It was a pleasure dealing with Jimbo and I will find him when I come back.
                by
                  • Recommended
                  Wonderful Employees
                  by
                    • Recommended
                    Salesman
                    Jimbo is the best! So helpful and knowledgeable!!
                    by
                      • Recommended
                      Excellent customer service
                      We seem to consistently find great customer service here. A special thanks to Trish for helping us during check out and getting us on our way!
                      by
                        • Recommended
                        Great Shopping Experience
                        by
                          • Recommended
                          Excellent Service
                          I went shopping for things that are really out of my comfort range. Cotter pin for a grill, fencing etc. The staff was so helpful and polite. Good experience!
                          by
                            • Recommended
                            Don't use the garden center for "fresh/living" vegetables.
                            Intent of my visit was to purchase 5/6 items to complete my garden, interested in tomato plants. Herbs in good shape, peppers almost as in good shape. However, the entire Bonnie Bell tomato plant section appeared as follows; All plants potted well, watered as well. Then somehow, they were taken to the Sahara Desert and left to bake in the sun for 2-3 days then arrived and were placed on your shelving. I could barely find one, no matter what type, that appeared to have life within
                            by
                              Great help
                              Thank you patience for your help in the search for some items I was looking for. You really made my night by being a kind person! They had most items I was looking for and if I couldn’t find where they were located Patience help me find them.
                              by
                                • Recommended
                                great materials and great customer service wood screws
                                wood screws and bolts-- 2x4 and 2x6 for decking for hot tub
                                by
                                  • Recommended
                                  Everything I needed
                                  Stores are laid out well. Easy to find what I want.
                                  by
                                    • Recommended
                                    Great product with good features!
                                    My heating element burned out on old washer and dryer so I needed one Pronto for my beauty salon. Salesman Jimbo found the right ones at the right price...also good friend with my sister in law and enjoyed talking with him.
                                    by
                                      • Recommended
                                      Great place
                                      Great Home Depot lots of friendly helpful people
                                      by
                                        Great plumber that is always willing to help with some difficult plumbing issues. Very friendly and always a go to buy for me. His name is Wes!! is
                                        Always enjoy going to plumbing, electrical, & paint dept. Always a positive experience.
                                        by
                                          • Recommended
                                          Great SERVICE TODAY
                                          I went in to get a new washer, I had someone greet me at the door and he was so nice and then when I went to appliances, I had 2 associates greet me and I was in an out in 15 minutes with my washer delivery set and Extremely helpful woman to assist me today
                                          by
                                            • Recommended
                                            Great selection of flowers
                                            Love shopping for plants for my yard. Great selection. Great service.
                                            by
                                              • Recommended
                                              Great Customer Service
                                              I have been to several Home Depot stores, half the time the employees act annoyed if you ask for assistance, this store has the best customer service. Employees are always friendly and are smiling. Love it!
                                              by
                                                • Recommended
                                                Amazing customer service
                                                I come in very often and almost every-time I come in Cody is always working and in a positive mood. He is very friendly and nice to everyone and is always open to helping someone. He provides some of the best customer service I’ve ever seen.
                                                by
                                                  • Recommended
                                                  The good ole days
                                                  If management would take more of an interest in their employees and care more about their well being they would want to work more, try harder to make Home Depot their store. Home Depot gives no more turkeys at Thanksgiving, no Christmas parties with prizes and catered food, no incentives to be happy about working for the store. They need to care more.
                                                  by
                                                    • Recommended
                                                    Jamie in appliances is a super star
                                                    I both a washer and dryer from Jamie and the delivery service dropped the ball on installing the items. Jamie made this right by going above and beyond.
                                                    by
                                                      • Recommended
                                                      Friendly, knowledgeable, helpful employees
                                                      I have visited this store numerous times and everyone is so friendly and helpful. When I need help finding a product or instructions on how to do my project, there is always someone to help me out!
                                                      by
                                                        • Recommended
                                                        Great customer service.
                                                        The employees at this location seem to all enjoy their jobs and they are always pleasant and helpful
                                                        by
                                                          • Recommended
                                                          Amazing Customer support
                                                          A worker by the name of Cody G was really awesome and helpful during my experience at the Pensacola west Home Depot
                                                          by
                                                            • Recommended
                                                            Exceptional Service
                                                            I usually shop at a different Home Depot however, they didn’t have what I needed. So I drove to this one and am so glad I did. It was very clean and bright. The clerk in bath, Bryan, helped me find everything I needed. The. When I got to services, Tene assisted ordering and setting up pick up. She was pleasant and courteous. It was a successful trip on every level.
                                                            by
                                                              Showing 1-30 of 587 reviews

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