#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)454-2602
Tool & Truck Rental(850)454-2608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4525 Mobile Hwy
Pensacola, FL 32506
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Customer Store Reviews

  • 4.8 out of 587 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (587)
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Showing 1-30 of 587 reviews
Great selection
Has random little stuff you wouldn’t expect to find
by
    • Recommended
    Pensacola West Home Depot
    Every employee is extremely helpful and knowledgeable. If they do not have an answer for me, they reach out to someone who does have the answer. I lovew this place!
    by
      • Recommended
      Great Customer Service!!
      Andrew and Abigail went above and beyond, while I was shopping. Definitely a nice experience!
      by
        • Recommended
        Clean store.
        Employees were very helpful and happy at this location.
        by
          • Recommended
          Friendly Employees
          Kimberly was very attentive to my needs
          by
            • Recommended
            A PLUS 10
            I use this Home Depot exclusively when I am in Pensacola. This year purchased my Christmas tree and Ryobi equipment. This is a clean facility and all the staff I have encountered are helpful, knowledgeable and never too busy to stop what they are doing to bring you to the area one might be seeking.
            by
              • Recommended
              Friendly Staff
              I needed a refrigerator ASAP. Jaima helped us get what we needed today, at a great price, then we used a Home Depot rental truck to get the refrigerator home. The delivery/loading guy was great too. Overall, one of the best shopping experiences I've had in a long, long time.
              by
                Great selection.
                Experience was excellent!
                by
                  • Recommended
                  Home Depot over Lowe’s
                  I am an elderly widow that likes to tinker. I do have problems walking and lifting things. I have found the staff very accommodating. They are always very helpful. I have often left Lowe’s because it was to much trouble for them to help me. That is their lose because I spend a lot of money at Home Depot I am remodeling my second home. The first one I purchased all my flooring, paint , kitchen appliance and everything else from Home Depot. I will be doing the same
                  by
                    • Recommended
                    Well Stocked
                    This Home Depot was very well stocked and employees very helpful and friendly.
                    by
                      • Recommended
                      Kind and friendly staff
                      Tamara, Tene and Jackie were beyond helping my husband and I find a RING item. They provided a wonderful customer experience! Thanks Ladies!
                      by
                        • Recommended
                        Mr. Paul was excellent and Helped me a ton!
                        Mr. Paul was excellent and Helped me a ton!
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        I had received help from a very friendly and kind cashier. She has very good customer service and...
                        I had received help from a very friendly and kind cashier. She has very good customer service and every time I come there she's always smiling and always in a great mood to help me with my needs. I've had help from some of the other women at service desk before and she has always been consistent regardless of whether they want to help me or not. If I remember correctly, I think it was Teni or Tenay. Keep this employee because she is keeping your customers. Customer service goes a long way when it comes to making a company prosperous. Keep and reward the good employees!!
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Clean, organized and friendly knowledgeable staff. Overall great experience.
                        Clean, organized and friendly knowledgeable staff. Overall great experience.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Ms. Aly makes checking out fast and easy! She has a very nice smile and willingness to help her c...
                        Ms. Aly makes checking out fast and easy! She has a very nice smile and willingness to help her customers! The other employees don’t want to help customers! Each time I haveI asked for help i got an attitude of I am bothering them! I hate to ask for help at this store! Only the Check out ladies are always nice and helpful!
                        by
                        • Verified Purchase
                        great place to shop very helpful and friendly
                        great place to shop very helpful and friendly
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Good shopping experience. The gentleman working in the chainsaw and lawn area, stopped in his tr...
                        Good shopping experience. The gentleman working in the chainsaw and lawn area, stopped in his tracks to help locate the proper fuel and to gave me great information on the various fuels and and how to choose the one that would work best in 2 machines. It helped a lot.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        The store associates at this store went above and beyond to find the item that I was looking for....
                        The store associates at this store went above and beyond to find the item that I was looking for. Yvette and Andrew are amazing! Will shop here again! I wouldn’t have got this service at Lowe’s!
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Associate was able to tell us where to find the items needed. As a result, we saved time that was...
                        Associate was able to tell us where to find the items needed. As a result, we saved time that was important to us. The men who loaded our truck were friendly and we're careful with placement of our purchases.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        The store workers are very helpful.
                        The store workers are very helpful.
                        by
                        • Verified Purchase
                        • Recommended
                        this location is where I use
                        this location is where I use
                        by
                        • Verified Purchase
                        • Recommended
                        I was able to find the items I needed, but was unsure of the type of house wiring I would need fo...
                        I was able to find the items I needed, but was unsure of the type of house wiring I would need for wiring my work shed... The employee in the electrical section told me exactly what I would need and found the proper wire for my job... He was very friendly and helpful... The cashier was extremely friendly and obviously loved her job... This shopping trip went off without a hitch... I would like to thank Home Depot and their employees for making this and every other shopping trip to Home Depot a breeze... I am a retired Navy veteran and I appreciate the military discount Home Depot gives to vets..
                        by
                        • Verified Purchase
                        • Recommended
                        was there Sunday May 2 about 9am pulling my lumber order for weeks jobs and they pull my loaded c...
                        was there Sunday May 2 about 9am pulling my lumber order for weeks jobs and they pull my loaded cart out of area and close gates and tell me I need to lleave area, i said when im done getting my lumber i need i will leave area( there were no other customers, so there was no rush on there end to chase me out) i said when i pull my lumber i need you then can have this isle they close the gates then they drive the fortlift and JUST ABOUT HIT ME , CAME WITHIN INCHES because i jwould not leave like they demanded check your cameras they just about hit me and if they did i jwould sue for billions because home depot got the worst attitude towards customers
                        by
                        • Verified Purchase
                        We had the pleasure of being assisted by Rebecca D. in the appliance center. She was so helpful ...
                        We had the pleasure of being assisted by Rebecca D. in the appliance center. She was so helpful and did not make us feel we were taking up too much of her time. She spent the time to show us all the models and specs on the appliance we were looking for.
                        by
                        • Verified Purchase
                        • Recommended
                        My husband and I always go into this store. We bought our home a year ago and have been remodelin...
                        My husband and I always go into this store. We bought our home a year ago and have been remodeling the house and back yard. Especially after hurricane Sally hit! We had to do a lot of work. There are always employees that assist us. If we have half an idea they help us complete it. If we have a full idea and project outline they help us properly complete the project the best and with the best products! Super happy with the service, and cleanliness of the store Everytime.
                        by
                        • Verified Purchase
                        • Recommended
                        Great customer service made me feel like i was the most important customer in the store. They go...
                        Great customer service made me feel like i was the most important customer in the store. They got me help to load my purchases were loaded in my truck.
                        by
                        • Verified Purchase
                        • Recommended
                        Great employees and great place to shop
                        Great employees and great place to shop
                        by
                        • Verified Purchase
                        • Recommended
                        Literally one of my favorite places to stroll and sip a coffee, taking in all the ideas for my ho...
                        Literally one of my favorite places to stroll and sip a coffee, taking in all the ideas for my home. Can only imagine if they partnered with a coffee and pastry food truck, I would never leave! But in all seriousness, the staff are incredibly friendly and eager to help, the place is always inviting, and the products are always affordable, and available.
                        by
                        • Verified Purchase
                        • Recommended
                        Clean, organized and well stocked store with friendly helpful employees. Plus it happens to be at...
                        Clean, organized and well stocked store with friendly helpful employees. Plus it happens to be at a great location for me.
                        by
                        • Verified Purchase
                        • Recommended
                        This store makes a difference in our community by hiring people with disabilities as well as Vete...
                        This store makes a difference in our community by hiring people with disabilities as well as Veterans. During my shopping trip William helped me load my garage shelving from my cart to my trunk..he truly went the extra mile. This Home Depot has always been exceptional in customer service!
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 587 reviews

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