Reviews for Poway #8949

Needed a few landscape and electrical items from the Poway Home Depot. Had trouble activating my military discount. Crystal at the customer service desk walked me through the process. Quick and painless. Excellent customer service!

What a great amazing clean and incredible store!!

This is the best Home Depot location in San Diego area. The staff at this location actually look you in the eye and greet you. Not just at the door but throughout the store. At most other locations, the workers hide because they to not engage with you. Our flooring specialist Elizabeth Platas was amazing. She help us find the right flooring material and placed the order for us. This location recently upgraded to a new computer system and the system was needy. Still, Liz was diligent and made it easy for us. It was a pleasure to work with and would highly recommend her to others. She is an ideal store staff.

This the go to play to do some work at home.! Niceset of employees who help Employee in their best possible knowledge.

Nice store friendly staff

The manager had a meeting and had someone called to come help cut wood but I waited twenty minutes. I walked up to Andrew and he automatically said he’d help me with anything I needed. Then I came back the next day and he was the one who helped me again, he was awesome, very professional and great customer service.

I just wanted to give a shout out to an employee that was very knowledgeable and helpful with the purchase of my refrigerator. Cynthia was so helpful and had the best personality. She made what would be a stressing time trying to choose, into a good time.

Has always been the best Home Depot.

I was shopping for packing boxes today and found three price tags two had a lower price one had a larger price. I made sure I took the boxes from the lower price. I checked out and made it almost to my car when I realized I was charged the higher price for these boxes. I made a U-turn back into the store. Though not an overly inviting experience when I came into the store, I was appointed to customer service where I met Victoria, and she solved everything. We love Victoria kudos to you keep up the great work.

My husband and I have been putting off renovating our kitchen. We finally decided to do it and went to Home Depot to help with the design. Randy did a fantastic job not only listening to our ideas but providing his own. He helped us keep the cost within our budget and now we've purchased everything and are just waiting for the cabinets to come in. I cannot believe how easy and stress free the process was and why we waited so long. I would really recommend anyone looking to do this type of work head over to the Poway location and ask for Randy.

Purchased an item online buy it came defective. I returned it and the cashier was so very sweet and fast. She truly was amazing and out a smile on my face the rest of the day. I’m actually still smiling remembering how sweet she was!

Ask for James in plumbing he knows his stuff.

The staff members are incredibly friendly and always ready to help. Their extensive knowledge is truly impressive, and they consistently go above and beyond to provide assistance. Their welcoming and warm demeanor made us feel right at home.

GREAT SERVICE. ENJOY SHOPPING AT Home Depot Poway

I have found that the Poway Home Depot has some of the best customer service in all of San Diego County. They are more than willing to help a novice to remodel, repair, or spruce up their home. Kudos to them👍

I had an extremely positive experience shopping at this store. Dave S in plumbing was super helpful and Edith was an exemplary cashier (friendly and patient.)

Want to be greeted with employees with a great attitude. Excellent prices and selection of materials.

Shop here several times a month as a local home owner. Whether needing items for maintenance or a new project, people are helpful, kind and always looking for ways to make your shopping faster

Fighting shoplifting by inconveniencing ACTUAL shoppers looks great on your DEI scorecard and to the supporters of criminal behavior, but NOT to me. I will not return until this silliness changes.

Dave from gardening. 5 star

nice folks helping with the returns from damage during shipping on a new fan.

Asked my wife to stop by for a roll of 6" wide roof or self-adhesive vinyl / other petroleum product window flashing to complete a window installation, sending her a text with a picture of Home Depot's product and a description of what it was and what it is for. She showed that text to three employees. They each said the store had no window flashing, and actually, ridiculously, unbelievably, incomprehensibly, sent her out with a roll of thin aluminum foil tape, 2" wide, for air sealing sheets of foam insulation, completely useless for a window installation. Now I have to return that, too, as I go out to buy window flashing.

Niveea was such a gem at the return desk when returning a mower I ordered online. She greeted me with a smile and made the process so painless. Thank you for amazing customer service! You are such a gem and your smile and great attitude are contagious!

Alex at the customer service desk was amazing. Helpful, polite, and patient. 10 out of 10!!!

Need to automated the RYV process. Instead of manually entering each of the same items, make it where if it's many of the same items just have it to have one overall item entry. Fix the RTV process.

Victoria at the return desk was awesome, went over and above to help serve me, very much appreciated.

This store has the most fantastic employees. I love shopping here as I can find almost everything I need for gardening or home projects. The store is always neat and clean and the aisles are well-marked.

We needed a dishwasher quickly. Home Depot had many options that can be delivered within the week.

No problems at all at this store with returns

Audrey, Shelly, Louis, and Victoria great people to work with. They were more than happy to find anyone that can assist me with my problem. They had no problem calling other store to hold an item they did not have in stock. Great customer service found at this location.