#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)855-3130
Tool & Truck Rental(904)855-3100
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9520 Regency Square Blvd N
Jacksonville, FL 32225
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 663 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (663)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 663 reviews
I love my neighborhood Home Depot! I've been a regular customer for decades at this specific loca...
I love my neighborhood Home Depot! I've been a regular customer for decades at this specific location & some ckerks/associates recognize my face & call me by my name It just feels good! Kurt..one particular associate has been employed @ Home Depot at this particular location for years...and goes out of his way to help assist in my needs and is very informative, friendly and swift. Thanks Kurt!!
by
  • Verified Purchase
  • Recommended
This repair was only possible because of the helpful associate in the plumbing department
This repair was only possible because of the helpful associate in the plumbing department
by
  • Verified Purchase
  • Recommended
The store was very clean, the employees were persistent. The experience was a 10/10
The store was very clean, the employees were persistent. The experience was a 10/10
by
  • Verified Purchase
  • Recommended
The coworkers are very nice and available when you need help. Store was stocked. We are always in...
The coworkers are very nice and available when you need help. Store was stocked. We are always in and out.
by
  • Verified Purchase
  • Recommended
Clean store. Friendly knowledgeable staff. Usually have what I need. Convenient access to store.
Clean store. Friendly knowledgeable staff. Usually have what I need. Convenient access to store.
by
  • Verified Purchase
  • Recommended
Difficult to get assistance. Employees make no attempt to assist you even if you find someone. I ...
Difficult to get assistance. Employees make no attempt to assist you even if you find someone. I actually got the impression that I was bothering them when attempting to get questions answered.
by
  • Verified Purchase
Friendly and helpful staff for a very busy store. There is obviously great management here.
Friendly and helpful staff for a very busy store. There is obviously great management here.
by
  • Verified Purchase
  • Recommended
everything perfect, and great employees
everything perfect, and great employees
by
  • Verified Purchase
  • Recommended
There are times we are trying to find something and the staff is not very friendly at this store..
There are times we are trying to find something and the staff is not very friendly at this store..
by
  • Verified Purchase
  • Recommended
Staff is extremely friendly and helpful. Alway someone around willing to help if needed.
Staff is extremely friendly and helpful. Alway someone around willing to help if needed.
by
  • Verified Purchase
  • Recommended
Ms. Lina with her motherly spirit made me feel so great today on my visit. She asked me if I want...
Ms. Lina with her motherly spirit made me feel so great today on my visit. She asked me if I wanted to apply for a card I said no but, she wanted me to try anyway. I was approved she was excited for me. Nice lady!!!
by
  • Verified Purchase
  • Recommended
I visited this store in the past while still on my previous address. But after moving, it's a bit...
I visited this store in the past while still on my previous address. But after moving, it's a bit distant to my current address. However after yesterday's great experience, I will come here first before going to other stores.
by
  • Verified Purchase
  • Recommended
Very good store. The workers are nice and friendly.
Very good store. The workers are nice and friendly.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Good store, helpful employees
Good store, helpful employees
by
  • Verified Purchase
  • Recommended
The store was clean and the associates were friendly and were there to help with questions. Very ...
The store was clean and the associates were friendly and were there to help with questions. Very friendly store. Great customer service !!
by
  • Verified Purchase
  • Recommended
My husband and I visits this store on a regular basis and have found the sales persons to be quit...
My husband and I visits this store on a regular basis and have found the sales persons to be quite helpful. When you visit the store so frequently, you learn where most everything is located. You can almost find someone with a "red" jacket if you cannot locate something.
by
  • Verified Purchase
  • Recommended
Last year was a trying time for everyone, but it seems as though here in 2021 we hopefully have ...
Last year was a trying time for everyone, but it seems as though here in 2021 we hopefully have turned a new page and this Home Depot and its employees seems to be doing everything possible to make life a little easier..Thank you and I will be back again.
by
  • Verified Purchase
  • Recommended
STAFF WAS FRIENDLY AND COURTEOUS AND KNOWLEDGEABLE. STORE IS CLEAN AND WELL ORGANIZED
STAFF WAS FRIENDLY AND COURTEOUS AND KNOWLEDGEABLE. STORE IS CLEAN AND WELL ORGANIZED
by
  • Verified Purchase
  • Recommended
Good location close to Home. I will come back...
Good location close to Home. I will come back...
by
  • Verified Purchase
  • Recommended
Get rid of the Mask request, the mask are useless.
Get rid of the Mask request, the mask are useless.
by
  • Verified Purchase
  • Recommended
Very friendly place to purchase ,associates are very knowledgeable and professional.
Very friendly place to purchase ,associates are very knowledgeable and professional.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Helpful employees who seem to enjoy working
Helpful employees who seem to enjoy working
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is always clean and always has an associate available to help. Rarely have to look for...
This store is always clean and always has an associate available to help. Rarely have to look for one! Debbie in flooring is awesome and made my flooring project start with no issues and explained everything in detail and went over the costs and even how to finance it! Thanks Debbie!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Lately my experience at this location has been great
Lately my experience at this location has been great
by
  • Verified Purchase
  • Recommended
The employees there are efficient and great workers they are friendly and helpful
The employees there are efficient and great workers they are friendly and helpful
by
  • Verified Purchase
  • Recommended
I easily found the brand name of the toilet that I wanted. When I was a younger man, I would have...
I easily found the brand name of the toilet that I wanted. When I was a younger man, I would have been able to install it myself. I appreciated the fact that Home Depot could arrange to have someone to install it for me at a reasonable cost without me having to hire a plumber on my own to do it. I've had experience with Home Depot installing a not water heater. They have an entire department that will handle any issues that may arise from the outside installers that Home Depot uses so no worries there. The store had the both the brand and the type of toilet that I needed in stock. The price was competitive. I got 12 months no interest on my Home Depot credit card. The associate at Home Depot that helped me was really good and even called her supervisor when something came up that she needed help with. The whole purchase process didn't take a long time. I was relatively in and out in a reasonable period of time. I'm sure to come back again when I needed another appliance, toilet or anything else for my kitchen or bath that needs to be installed and probably for some outdoor furniture and some plants with it being April and all. I need to work on my front and back yard. I can pretty much find everything at Home Depot that I need for the maintenance on my house.
by
    • Recommended
    Store is neat and prices are reasonable. Employees are helpful.
    Store is neat and prices are reasonable. Employees are helpful.
    by
    • Verified Purchase
    • Recommended
    When you need it...Home Depot has it!
    When you need it...Home Depot has it!
    by
    • Verified Purchase
    • Recommended
    I went to this location in search of flowers. The price was displayed as .88. The associate advis...
    I went to this location in search of flowers. The price was displayed as .88. The associate advised the sales was no longer and that she couldn’t adjust the price. After the sale was complete, as I was leaving another customer had a similar complaint. The associate told that customer that customer that she could make an adjustment. I’d like to point out that I am a black woman, the customer that came behind me was a white woman. After I brought it the associates attention, she then went and gave me 3 flowers to “make up” for the issue. No apology, no updated receipt, just handed me 3 more flowers and walked away. This is NOT okay and needs to be addressed IMMEDIATELY. In today’s socio-political climate, this type of behavior and treatment does not help with the resolution of our nation’s current divide, MARIA!!!!!
    by
    • Verified Purchase
    store was well staffed and the associates maintained a positive attuite
    store was well staffed and the associates maintained a positive attuite
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 663 reviews

    Nearby Stores

    Find Another Store

    12721 Atlantic Blvd

    Jacksonville, FL 32225

    4.58 mi

    Tool & Truck Rental

    (904)220-1410

    Pro Service Desk

    (904)220-1404

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    9021 Southside Blvd

    Jacksonville, FL 32256

    9.15 mi

    Tool & Truck Rental

    (904)363-8414

    Pro Service Desk

    (904)363-8400

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    3790 Third Street South

    Jacksonville Beach, FL 32250

    10.71 mi

    Pro Service Desk

    (904)270-0702

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm