Reviews for Regency Sq #272

I leave satisfied everytime I shop at The HOME DEPOT_

They should renumber this store to #1! Every other HD on the planet wishes it had the staff and pure awesomeness that 0272 has! Everything is stocked and clean daily. Never have to ask twice for a hand or advice. Store is laid out logically and you can be in and out pretty quick.

Store was clean and there was a descent selection available on the shelves

The Regency Square store in Jacksonville is Superb for all of my needs

Charlene in appliances was very helpful and informative. Made the whole process easy and fun.

The store was clean and the products were easy to find. The associates at the kitchen were friendly and helpful .

Cashier was nice. Mask policy is not needed. It was hard to find a certain screw or nail size I was looking for.

The staff here is rude and do not want to help. I called to get my delivery pushed up if possible and found out that both deliveries will be going to the incorrect address and has my husband name spelled wrong. If I would not called to see if I could get my date moved up I would have never gotten my appliances.

Very clean, and they have everything you need for your home needs.

Everyone over there are very friendly and always willing to help.

Great store, Friendly And knowledgeable employees,

Most of the time when you go in, you can't find any help and if you do find the employees they are in the very back of the store. They also don't make eye contact and avoid conversation. They are working on displays, which is appealing. The morning staff is quite helpful, afternoon staff is not so much. They are also not so helpful when it comes to showing you where things are. I would like to say that they are good with individualized help but unfortunately they are not.

Clean store friendly and helpful staff

Move the ladders and other equipment that you use to stock out of the way instead of most of the time they are left in the middle of the isle.

The store and personnel were fine. The subcontract with progressive is an extremely costly model. I would not recommend this due to the high cost

In this time of COVID I've found it challenging to find some items available. I always end up back at Home Depot because even if I can't get my first choice I am always able to find other options.

Store clean and organized, employees helpful and cashier was very friendly and helpful too.

I shop at the Home Depot at Regency. I am able to always get assistance when I need it! Being a woman I need assistance often! I have found from the Cashiers, Customer service, Floor employees, Floor Supervisors and Managers they are there to serve their customers. They are kind, professional and go the extra mile to assist you! They are to be commended for their service and they are a credit to Home Depot!

Sometime shopping at a large home-improvement store to get a large heavy item is an iffy proposition. However, my recent experience at the Home Depot at Regency was stellar. Friendly associate immediately assisted with getting large item from top shelf (needed a fork lift) and the rest of the process and people encountered were all very pleasant and got me out quickly. So nice to know that this type of excellent service still happens. J.Williams

Store is alway busy and long lines, need more dependable employees to help with the rushes.

No matter what department I am shopping in or have a question in regard to that department I can ALWAYS find an associate to assist me. With the competitor I have a hard time getting any assistance and I believe it's because I'm a female. Home Depot doesn't care about your gender and doesn't assume that only males need assistance in electric, plumbing, flooring, etc...

This Home Depot is pleasant to visit. It is usually well stocked.

I needed two different products from two different locations within the store and the employees were able to direct me to exactly where they were. It was easy to find assistance.

How old Home Depot stores at go to Regency Square is the number one that sing I heard about one in Tampa probably out this does this one the other stores in Jacksonville are too small to cram and when they get busy it's hard to get through get products if you're looking for the one reason Square plenty of space planting protection and if it's too lean appreciate people that work there excellent

Rude employees. Very disrespectful to customers.

#0272 was a fantastic store, and Teresa, the sales person was excellent and saw to our needs for cabinets and flooring. Store was very clean and as I said, Teresa was fantastic. My issue was the promised delivery time. The delivery time was on 08/26/2020 between 10am and 2pm. It is now 09/01/2020 at 3:55pm and the flooring have not been delivered as of yet! Very unhappy about this. I spoke with a Home Depot associate and the delivery service about this but, was unhappy with the results. This has left my contractor for 5 business days waiting on the delivery of the floors and can't do anything else until the floors get delivered within the designated time!!!

Tom B. In the paint department is so kind and genuine. While he helped my family figure out our paint problems he kept getting interrupted by other employees looking for missing items that they were just incapable of finding on their own. He never lost his focus with us nor his other team members. He is one of the guys Home Depot needs to keep. My wife was so upset when we started and she was grinning from ear to ear as we left with our problems resolved.

The staff here is super friendly and generous. They are out the way to help us with all we need

Nick was just great!!!

I can't say enough about my experience with Mike Lucey in the appliance department.