#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)537-3800
Tool & Truck Rental(215)537-3830
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
4640 Roosevelt Blvd
Philadelphia, PA 19124
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Customer Store Reviews

  • 4.4 out of 463 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (463)
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Showing 1-30 of 463 reviews
Needed a list of plumbing items for an emergency problem at home, when on H.D.'s web site to chec...
Needed a list of plumbing items for an emergency problem at home, when on H.D.'s web site to check if the major items were in stock and aisle locations. Then when to the H.D. Store and grab the items needed on the list, a very friendly employee took me immediately to the location of products not on my original list. The store was energized with customers being Sunday and within an hour of store closing, but checkout was quick.
by
  • Verified Purchase
  • Recommended
Very well
Very well
by
  • Verified Purchase
  • Recommended
Ordered vertical blinds on line. Order was ready when I arrived. During the visit I looked throug...
Ordered vertical blinds on line. Order was ready when I arrived. During the visit I looked through the garden section, being very clean and organized. Also the store lighting was welcoming. The associate at customer service was polite and sociable.
by
  • Verified Purchase
  • Recommended
The associate I had in doors named Sean was very helpful he made my shopping experience so easy &...
The associate I had in doors named Sean was very helpful he made my shopping experience so easy & he provided me the knowledge for my next project. I was so pleased!
by
  • Verified Purchase
  • Recommended
Excellent service good prices and sale associate helpful and friendly.
Excellent service good prices and sale associate helpful and friendly.
by
  • Verified Purchase
  • Recommended
It was clean and the employees were helpful..
It was clean and the employees were helpful..
by
  • Verified Purchase
  • Recommended
Excellent
Excellent
by
  • Verified Purchase
  • Recommended
THI IS A GREAT STORE VERY WELL EQUIPPED BUT VERY BAD SERVICE BAD SHOPPING EXPERIENCE SORRY.
THI IS A GREAT STORE VERY WELL EQUIPPED BUT VERY BAD SERVICE BAD SHOPPING EXPERIENCE SORRY.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Arrived in such a great mood. Wanted to prep for our garden. There was no one to assist. I decide...
Arrived in such a great mood. Wanted to prep for our garden. There was no one to assist. I decided to just purchase a few plants, approaching the check out area...it was mad congested. Waiting in line 3 cashiers were joking amongst themselves. They were dismissive. No eye contact, made one feel as if a customer's presence was a nuisance to them. FELT HORRIBLE LEAVING THIS STORE
by
  • Verified Purchase
1 found this review helpful
Store was clean and the product was very easy to find, Service was great and left there feeling v...
Store was clean and the product was very easy to find, Service was great and left there feeling very satisfied.
by
  • Verified Purchase
  • Recommended
Everyone at the store is always friendly and very professional.
Everyone at the store is always friendly and very professional.
by
  • Verified Purchase
  • Recommended
Main mans Thomas from the front end helped me out and got me out of the store in a timely fashion...
Main mans Thomas from the front end helped me out and got me out of the store in a timely fashion. I appreciated it a lot
by
  • Verified Purchase
  • Recommended
Needed paint and all my questions were answered. I was directed to the right products and I did'...
Needed paint and all my questions were answered. I was directed to the right products and I did't have to wait very long. The attendant was excellent, well mannered and professional.
by
  • Verified Purchase
  • Recommended
This is the only store were u have to look 4 EMPL0YEES 2 help u.Use 2 b a good store
This is the only store were u have to look 4 EMPL0YEES 2 help u.Use 2 b a good store
by
  • Verified Purchase
1 found this review helpful
Your cashier Thomas is so sweet and helpful
Your cashier Thomas is so sweet and helpful
by
  • Verified Purchase
  • Recommended
clean store in hampton
clean store in hampton
by
  • Verified Purchase
  • Recommended
Excellent customer service.. Excellent store..
Excellent customer service.. Excellent store..
by
  • Verified Purchase
  • Recommended
Amazing / Friendly service from cashier Stephanie. When I when in to pick up my order.
Amazing / Friendly service from cashier Stephanie. When I when in to pick up my order.
by
  • Verified Purchase
  • Recommended
Visit was great. For customers personal safety, add statements above the referenced items: At the...
Visit was great. For customers personal safety, add statements above the referenced items: At the “Electrical Receptacle” Display, Note; That “EXISTING IN SERVICE GROUND FAULT RECEPTACLE DEVICES OLDER THAN 10 YEARS OLD, for Your Safety Should Be Replaced as They No Longer Meet the National Electrical Code’s and Product Safety Council’s New Designed Requirements as“FAIL SAFE DEVICES,” and Due to Their Age and Not Being Regularly Tested “MAY NOT PROPERLY PROTECT INDIVIDUALS.” At the “Smoke Alarm (Detector)” Display, Note; That “EXISTING IN SERVICE APARTMENT-HOME-RESIDENCE SMOKE/FIRE AND CARBON MONOXIDE ALARMS (DETECTORS) OLDER THAN 10 YEARS OLD, Should Be Replaced as They No longer Meet the National Fire Protection Association’s, Electrical Code’s and Product Safety Council’s New Designed Requirements and Due to Their Age and Not Being Regularly Tested “MAY NOT PROPERLY PROTECT THE INDIVIDUALS RESIDENCE.”
by
  • Verified Purchase
  • Recommended
Couldn't be any happier
Couldn't be any happier
by
  • Verified Purchase
  • Recommended
I wasn't able to get the paint I want, the machine to match color seem to always be down, The sto...
I wasn't able to get the paint I want, the machine to match color seem to always be down, The store is clean and I was able to find all the items I needed. The sale associates are very helpful and friendly. I will be visiting again for the rest of my items to finish making repairs to my home.
by
  • Verified Purchase
  • Recommended
Keith from Appliance department was very frinedly and my family and I feel very welcomed, also th...
Keith from Appliance department was very frinedly and my family and I feel very welcomed, also the store was very organized.
by
  • Verified Purchase
  • Recommended
Everything I needed was found by me.
Everything I needed was found by me.
by
  • Verified Purchase
  • Recommended
This is my neighborhood Home Depot and they always have me covered
This is my neighborhood Home Depot and they always have me covered
by
  • Verified Purchase
  • Recommended
Your cashier Tom helped me out from the minute I walked in there and proved excellent help to me....
Your cashier Tom helped me out from the minute I walked in there and proved excellent help to me. Then rung me up and made sure I had everything I needed
by
  • Verified Purchase
  • Recommended
Anna in flooring made my experience the best at a time when I was very stressed. She was the best...
Anna in flooring made my experience the best at a time when I was very stressed. She was the best customer service experience I have witnessed since coming to this location
by
  • Verified Purchase
  • Recommended
Failed to deliver an “express delivery”. No call or email to explain what happened. Caused me to ...
Failed to deliver an “express delivery”. No call or email to explain what happened. Caused me to waste a whole day.
by
  • Verified Purchase
1 found this review helpful
Definitely need better customer service. Poor service reflects off of bad management. All that jo...
Definitely need better customer service. Poor service reflects off of bad management. All that joking around should be saved for lunchtime. Having everyone on the same page will help run things differently. If you need help reach out to me.
by
  • Verified Purchase
  • Recommended
The supervisor Maribel was one Of the best employee at home depot she help me with all my questio...
The supervisor Maribel was one Of the best employee at home depot she help me with all my questions I have about specific floor And plant she also walk me To self check out always with a good attitude
by
  • Verified Purchase
  • Recommended
The last couple of times I came to return product, the lines was terrible and customer service se...
The last couple of times I came to return product, the lines was terrible and customer service seemed very slow. For this reason, it made me choose another store for my return. When I got to the other store last week, I was told that the computers were down and I could not return my item because I had a gift card. I'll try again this week.
by
  • Verified Purchase
1 found this review helpful
Showing 1-30 of 463 reviews

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