Reviews for Round Lake Beach #8431

Jess in the Paint Dept is an excellent example of good customer service. She greeted me with a huge smile and a fantastic attitude. She was knowledgeable and helpful. She made my day.

This store needs to hire people who care and not 16 year olds that are just there and think standing around is a job

I have been shopping at this location for a long time. I am familiar with the layout. If I am having difficulty locating an item or section the associates are always very helpful.

Nice and friendly people.

I recently bought a new grill. They staff carried it all throughout the store, to the checkout, and finally helped put it into my car. They couldn't have made it any easier. Thank you for the great service! I appreciate it!

Bought wood and a piano hinge at the store, when I got to check out, prices were over 40percent higher than the stated price.

I bought a few items and an employee knew sign language. I instantly felt a connection with her and worked together on getting what I needed.

I needed cable cut from a spool. They had another person just finishing up their order. Let me know it was a second until they were ready. Got a great price on coax.

I just bought a new heater for my house and works amazing.

We just paid for second floor carpet and a discount coupon arrived at our home the same day. They allowed us to apply the coupon and we saved. Thanks Tammy.

The experience was very delightful

She did an awesome job helping me checkout

Brian helped me out and looked to see if you guys had clear saucers, there were none on floor but he used the ladder the check the boxes up top even after I said it wasn’t that necessary. Even though they didn’t have what I wanted he showed me other choices that still satisfied me.

Associates are very kind and helpful from the moment you walk in. Store is very clean, well stocked, and organized. I bring my dog in and everyone loves to pet him.

I love love this location everyone is very friendly and helpful Kaiyla is so far the best cashier of this location...

I went here for playground sand they had it, and the employees were a joy to deal with.

Well mannered with human touch welcoming sales folks, with a real interest to take care of the customers.

Great customer service, the store is well organized and everyone was friendly.

It would be nice if they have small size work clothes and small work gloves on stock

The Round Lake location is always busy. That could easily foster an environment of stressed employees and emptier shelves but this location somehow doesn't have that issue. I always find helpful employees, even when its obvious they're attention is being pulled in multiple directions at once. Shelves are always nicely stocked and the areas always look clean.. I love this store!

Amazing store friendly employees

Overall great store and awesome employees that are always willing to help!

Great knowledgeable friendly service!

The workers at this store were so helpful and assisted us in finding everything we needed.

Pretty good store overall...Best in the mornings

This is my new store your employees were very helpful and nice took there time to explain everything I needed to know You guys are the best thank you Frances Wolfe

Excellent support from staff. Always my go to store when needing help or direction on 'How to' do something.

Juan in the paint department is awesome! He matched a paint color for us that took time and attention to detail. He was friendly, kind, patient and resourceful.

Excellent store and staff! Very friendly and helpful!

The service desk associates in particular were very helpful when I came to the store. Keep it up!