Reviews for Roxbury #909

Suresh was my cashier. very friendly and efficient.

Employees were very helpful and knew how to help us with our large purchase.

Contacted Home Depot about my central A/C not working. Received email response and called technician to schedule appointment. Was able to get someone to come to our house in less then 2 hours. Problem diagnosed and fixed quickly.

Great store. Very easy to find products that are reasonable priced.

I know this store like the back of my hand and wouldn't shop anywhere else for my home needs

Very helpful staff. Cleanliness is excellent.

Friendly and very helpful staff

Although my husband and I were not completely satisfied with our orders and delivery. I would still recommend this store because the cashier Courtney and Debbie at service desk displayed the best customer service and patience. We are all about customer service and not to mention the store is very organized and clean.

The smile that can be seen over the phone!!! Debbie is Awesome!!! She helped me process a purchase over the phone after I had trouble with the website. When I arrived at the location she was still smiling, she helped me with the rest of my purchases all the while maintaining her great personality which just spreads happiness!!! She is Awesome!!!

The employees are always available to help, infact if you appear to be searching for something they approach and offer assistance.

We are new to town and we needed to buy some paint and other items. We started with paint since it was going to be the most time consuming purchase. The employee Walki helped us out, super friendly lady, she made everything stress free. She even helped us out pick the right paint we needed and walked us to the product. I recommend this store and the employee Walki, she knows her products and super easy to talk to.

Everyone in that store was nice and courteous to me and my kids. They were very helpful in helping me find what I was looking for. The store was clean and everyone had a mask on.

Home Depot is "top shelf", You don't have to be tall to reach them. They are always within reach.

This store is always very busy. I find staff assistance is poor. Due to short staff cause of covid it’s hard to find help and staff don’t want to get close to help or even walk you to the item you are looking for. A quick 15 min stop in past turned into an hour so make sure you give yourself time.

Associates were extremely knowledgeable and helpful!

If you want to be greeted in a friendly manner and, you are looking for anything specific, you can rest assured it will be provided at The Home Depot. This store should be on your "Bucket List" AS A PLACE TO SHOP FOR THINGS THAT YOU NEED,

Debbie at the customer service desk is wonderful to deal with and so helpful. Other employees throughout the store are always helpful and there to answer your question and assist you with what home improvement you are trying to do.

Shinta the cashier went above and beyond for us. She made sure we got assistance with our new grill, vegetable plants and our new American made flag.Please share with her! An awesome associate who understands service and provided a very friendly atmosphere! She was also very thorough with our order. Kudos Shinta! Great job! Thank you!

Good

The store is well supplied and the employees are extremely helpful--especially when dealing with a non-professional individual such as myself.

The store Manager at this Roxbury location is excellent!!!!!! Thank you Ziek for your help. Please stay safe and healthy

Love this store The manager is such a nice guy , but I tend to gravitate towards the same person all the time. Her name is Debbie and she is awesome. I know she has been there a very long time. She always has a smile on her face and a kind word. Everyone is nice there most will go the extra mile to help. I will continue to shop there .

Had a great experience with customer service while purchasing a water heater.

Amazing store! Debbie and Ryan are the best! They made my purchase of my new tool box perfect and easy!!!

good people working there and also the Hackettstown store is very good

awesome store to shop. The staff is very friendly and knows their product. no other Home depot that I have used (many) compare to this store.

Friendly and courteous staff. Everybody is very informative and helpful.

Great service and selection. Always have everything I need

Every time I come here, Caitlin O. has been nothing but wonderful! She’s extremely helpful, and I am happy she’s still here.

Excellent customer service in flooring particularly Christine and her manager caitlyn who helped me out with the wood flooring I was buying