Reviews for S Huntsville #888

We went to 3 other stores couldn't find our material this home depot had what we needed

Great products affordable for me on fixed income and friendly people. They spend time with me getting my product ordered.

Everyone we’ve had the pleasure of dealing with at this location has been kind and extremely helpful. The lady in flooring and the gentleman in paint have gone out of their way to help us with the remodel of our new house. My 3yr old daughter absolutely loves this place and asks to go nearly every day. The staff can not have enough great things said about them.

Never thought I would receive a refund from a purchase made on February 2020. Melisa Sullivan, Grant Nelson, Ms. Iris Supervisor at the Customer Service Desk and Alyssa Grumbles, Associate at the Customer Service Desk all pitched in to make this refund happen!

I come into this store and am greeted and all the employees are always willing to help me, other competitors don’t bother to care as much as they do here! I love shopping here!

Don’t buy or return tile here. ONLY STORE CREDIT!!

I purchased some materials and services on a ongoing project of mine and was astonished to how the associates mobilized to get me taken care of!

Great store, great employeess

“Alie” and “Tiffany”. are GREAT at the Customer Service Desk!

Went on hunting parts for a grill or a new grill. Young man came up and asked if he could help. Also Shannon was excellent. Even helped us load into vehicle.

Great plans variety and good prices.

excellent service and plenty of sales associates in every department.

Nancy did an outstanding job at checkout in the lumber section. As a veteran, I appreciate her enthusiastic attitude toward veterans and it is obvious that she loves her job and interacting with people!

The lady in the electrical department named Joelle was very helpful and sweet. She helped me find the right extension cord that I needed for my lamp that I was also purchasing from Home Depot. Jasmine in the lawn and garden department was very sweet. She was helpful. Jasmine noticed a small hairline crack on the ceramic flower/house plant pot that I fell in love with and wanted. She was kind enough to give me a small discount on the flower pot. That was wonderful!

I love plants. This Home Depot has an excellent selection of garden plants. The Black Elephant Ear Plants are beautiful. The begonias are gorgeous. The English Ivy houseplants are so beautiful. The containers and pots are absolutely beautiful. The ceramic white glazed pots are breath-takingly beautiful. All the garden plants are well-cared for and healthy looking. They each have a strong root system. Also the plants are bug free and no diseases.

We do not have access to a Home Depot in our County so we are forced to go to other stores. We made a special trip to Huntsville because we needed a new super charger for our Ryobi tools. We were pleasently surprised to learn there were some sales going on for products on our wish list. I am handicapped and store associates went out of their way to help find what we needed. Great experience, saved some money, and crossed off items on the wish list. We wish you were located closer.

This is a great store, the employees are friendly, knowledgeable and very helpful. I like shopping here. The store is clean and keeps many things I need in stock.

There were plenty of employees all over the store and no one offered to help us at any point in the store until we went to leave and the man out front in the loading dock asked if he could help us load the cabinets we purchased. The cashier was very unfriendly and ended up ringing up one of our cabinets twice and never acknowledged it until we came back in to get refunded for the item we purchased and didn’t want.

The friendly staff and cleanliness of the store was great. Also, the product I was looking for was there.

The South Parkway Home Depot is organized, neat, and the staff is helpful and informed. This makes my experience pleasurable.

The associate's were very helpful today.

Store had a good inventory of merchandise to look at- employee's were friendly. All areas were clean and well stocked.

Small engine repair shop and the equipment rental area set this store apart from area competitors.

Employees eager to help when I needed it.

Wonderful shopping experience. Very helpful and informative!!

Normally I would say this store is my favorite one I’ve been too, and I’ve lived all over the US. The people are awesome. However, today I picked up my mower following some “warrenty” work. In less than 18 months the EGO mower would not start. I was required to pay $19 to drop it off. Told I would get a refund when I picked it. When O picked it up I was charged an additional $17, $36 in total. Apparently they replaced the blade. I did not ask for a blade replacement. The blade was $16 and rest was a $20 charge for someone to undue one bolt to replace the blade. My options were walk away and forget the poorly designed mower, have them take the new blade off, or pay the $17. I don’t think the process was completely honest. Not saying it was all HD’s fault, but Bob and Briana did not offer an acceptable option. I don’t think they really cared. Bottom line, store is awesome, except for today. And NEVER buy an EGO Lawn Mower. Under powered, brakes down quick, and local service is no where to be found.

I would like to shout out to Erica and Trisha (svc desk) for helping us with our Store pickup. We drove 3 hrs to find the shower pan we wanted. They both made sure that the one we got was not defective. Their service was friendly, cheerful and patient. I wish the people at the Jackson TN store were that friendly and available to help. Kudos to both from us

If you want to leave the store totally satisfied, come shop at this store. You will be greeted, asked for assistance, and taken to the right location and given expert advice. If you are eligible for discounts, such as I, military, be sure to inform them. Last, if its wrong, refunds are w/o hassle.

I just moved here from Scottsdale AZ and love this store because the employees are all so helpful and friendly and they make me feel like a special customer. No long lines at this home depot either. Highly recommend!

Excellent service!!!!!!!! Friendly employees and they are helpful. Love this HOME DEPOT. I love shopping here. The store was clean. The houseplants are beautiful. The plant pots are gorgeous! I love to shop at this store. I received the best service. From needing help to find a light bulb for a lamp that was a gift from my mother to ordering an accent table. The two employees that helped me on both trips went above and beyond.