Reviews for Shreveport #356

Dina was very helpful in making my flooring choice. She didn't get inpatient with me for changing my mind on what I wanted. She was a joy to have as my helper.

The manager on duty went over and above in order to assist me purchase QEP tile spacers. I love this Home Depot.

I needed help finding this item on sale and Shy got someone to get it for me quickly.

I have never purchased any item from a Home Depot store that wasn't completely satisfied with.

This Home Depot has always been the cleanest store to me and I don't feel like I'm bothering anyone when I need help. We need more stores like Home Depot.

This store used to be great. For many years, I loved going in this store but it has changed. Now, attempting to take a trailer to this store is a miserable experience. This is largely due to the trailers that have been parked in front of the contractor sales, thus I go elsewhere for large orders. Secondly, the store has hired a lot of subpar employees. Great employees have told me that they are having hours cut, increased issues with management, and part-timers that no little to nothing about the products. They have only confirmed what is glaringly obvious about this store. Further, there is so much junk in the aisles that it is increasingly difficult to move around. Summary: difficult to park on contractor end (stupid issue to create), increasingly poor employees, reduced number of employees to help, and to much stuff in the aisles

Hard to find accurate prices. Management has no procedures in place for merchandise not priced. At least the 4 employees were unaware of any, everyone said it was not their job. Suggestion - masking tape and sharpie = instant solution.

Not one person greeted us not one person asked if they could assist No one thanked us as leaving Really bad customer service

Employee was very helpful...all my items were in stock

Notice the lot of employees on their cell phones texting and looking at videos.

I shop at this store and have nothing but good things to say. I have also referred friends and family members and they have also enjoyed their visit.

Every time I come here I am greeted and everyone is so helpful. I am not much for words and do not normally do reviews but, I have to this for store #356. All I can say is Thank you and I love my home store #356!!!

The customer service is great here.

I recently purchased a new refrigerator. The sales associate was patient while my wife on the phone asked questions. The associate addressed all concerns and quickly expedited the purchase.

Every employee was so helpful and kind... Thank you

Usually very good service and workers, but not this day. Needed over 800 pavers. Bought and paid for was to pickup an hour later, when we returned they were not ready. Due to a time issue. We just got a refund and left.

I’m overly thrilled at the level of service I received today

Joseph in garden center always very helpful and friendly

I have shopped at this location since it opened I know several employees since shopping there They always help me find what I need Plenty of employees You don’t have to look for someone to help you

Everyone here is helpful

The lady in the self checkout helped me load my 5 gallon water bottles while I paid. I didnt ask for help she did it on her on accord. So sweet.

I came in today to get 20 bags of concrete. The store was very busy but I was quickly greeted by a young lady named Shirley who took care of getting me checked out and my concrete loaded in very short order. She was extremely friendly, knowledgeable and a shining example of what a great employee is. Cudo’s to her for a job well done!!!

I needed a Bathtub Tub/Shower Faucet and the employee showed me what you have and I was able to select what was needed and I also purchase several other Pipes and Nipples that I need so that I can finish my parent plumbing need.

Each time we have visited this store, employees have been so helpful. Today Kataunya was and one other lady whom I didn’t catch her name. A few weeks ago the lady in windows/doors (her name may have been Cassandra?) was so helpful and friendly!!!

Just a quick stop in to pick up some hardware. Easy in and out. Found items with no problem. Great selection and good pricing.

Everyone exceeded my expectations. They went so far above and beyond that I had a better day overall!

Came in for garden center shop had everything I needed

Love shopping this Home Depot. Employees very friendly and helpful. Shelves are stocked with merchandise making me feel comfortable about finding what I'm looking for.

Shop this location often for all my gardening tools and supplies...prices are good and customer service is a plus

Tracy is the main reason we keep coming back