#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(318)861-5400
Tool & Truck Rental(318)861-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
110 E Bert Kouns Industrial Loop
Shreveport, LA 71106
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Customer Store Reviews

  • 4.7 out of 552 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (552)
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Showing 1-30 of 552 reviews
This store and its employee's have gone above and beyond more than once for me. Great store
This store and its employee's have gone above and beyond more than once for me. Great store
by
  • Verified Purchase
  • Recommended
All of the associates have been polite and very helpful when need to locate the items I need. Th...
All of the associates have been polite and very helpful when need to locate the items I need. The front door associate is always helpful and polite.
by
  • Verified Purchase
  • Recommended
Terrible customer service. Unable to get someone to help load a door. Cashier and 2 customers hel...
Terrible customer service. Unable to get someone to help load a door. Cashier and 2 customers helped.
by
  • Verified Purchase
My ex-husband would not let me shop at Home Depot because of the controvery between the LGBQT co...
My ex-husband would not let me shop at Home Depot because of the controvery between the LGBQT community and the American Flag label pin....I on the other hand found your employees to be most helpful...other stores are to good to help you...Thanks again!!!
by
  • Verified Purchase
  • Recommended
Forced me to get emails and stuff in order to be entered in sweepstakes!!!
Forced me to get emails and stuff in order to be entered in sweepstakes!!!
by
  • Verified Purchase
  • Recommended
Paint Dept associate was very helpful. Cashier was friendly and fast. Store is clean, but does ...
Paint Dept associate was very helpful. Cashier was friendly and fast. Store is clean, but does have slightly too much product in the main east/west aisle which makes it crowded for shoppers.
by
  • Verified Purchase
  • Recommended
This Home Depot is conveniently located every time I go I have friendly service and can find anyt...
This Home Depot is conveniently located every time I go I have friendly service and can find anything I need for the project I’m doing
by
  • Verified Purchase
  • Recommended
The store is great, customer service is wonderful, and it always has what I need on the shelf. My...
The store is great, customer service is wonderful, and it always has what I need on the shelf. My only complaint is after a purchase, when I have to go beyond the store level... The company as a whole seems to be on a downward spiral when it comes to customer service.
by
  • Verified Purchase
the cashier tracy was very nice and knowledgeable always friendly and helpful
the cashier tracy was very nice and knowledgeable always friendly and helpful
by
  • Verified Purchase
  • Recommended
Home Depot is almost to the point where you have to know someone In the stores to get good custom...
Home Depot is almost to the point where you have to know someone In the stores to get good customer service. Please correct this issue.
by
  • Verified Purchase
Employees were just standing around in a circle talking amongst themselves even after we asked fo...
Employees were just standing around in a circle talking amongst themselves even after we asked for their help to find a dishwasher with the measurements we needed. Worst customer service I’ve ever experienced there.
by
  • Verified Purchase
Friendly and helpful Sam, in garden/lawnmower section of store #0356. Also Tony store #0356 for ...
Friendly and helpful Sam, in garden/lawnmower section of store #0356. Also Tony store #0356 for being helpful with lawnmower. Also Cashier Lisa for her help in paperwork exchange at Return desk with a smile and a nice thank you.
by
  • Verified Purchase
  • Recommended
Excellent well-organized and clean store. Superb quality and service. Employees are there to grac...
Excellent well-organized and clean store. Superb quality and service. Employees are there to graciously help answering questions and even loading your carts with heavy stuff you buy.
by
  • Verified Purchase
  • Recommended
Easy to find products and check out in garden center..."Fast"...Cashier so nice
Easy to find products and check out in garden center..."Fast"...Cashier so nice
by
  • Verified Purchase
  • Recommended
Go see Ms. KJ in appliances if you want some good help and sweet conversation, very friendly and ...
Go see Ms. KJ in appliances if you want some good help and sweet conversation, very friendly and HELPFUL
by
  • Verified Purchase
  • Recommended
The lady whom waited on me was very friendly and very, very helpful and nice and think she deserv...
The lady whom waited on me was very friendly and very, very helpful and nice and think she deserves a pat on the back.
by
  • Verified Purchase
  • Recommended
Was greeted with an amazingly kind and friendly cashier. Who not only made my purchase easier but...
Was greeted with an amazingly kind and friendly cashier. Who not only made my purchase easier but the others in line as well. I believe her name was Taylor. She she gets 5 STARS from me. Hope you shop here and get greeted by her nice smile and demeanor.
by
  • Verified Purchase
  • Recommended
Home Depot is a fine place to shop. Unlike the other big box store, I can always find someone to ...
Home Depot is a fine place to shop. Unlike the other big box store, I can always find someone to help. Further, they actually water their plants even after planting frenzy time is over.
by
  • Verified Purchase
  • Recommended
The is very well laid out making it easy to fine what you need with very little or no assistance....
The is very well laid out making it easy to fine what you need with very little or no assistance. Robin was my cashier. She was extremely pleasant, had a great smile. She had a great seine humor . I will look for her next time in visit Home Depot.
by
  • Verified Purchase
  • Recommended
Everyone was easy to get along with and friendly.The lady that helped me had a very nice way abou...
Everyone was easy to get along with and friendly.The lady that helped me had a very nice way about herself and she smiled.The cashier had a friendly approach as well and smiled and I felt at home while at the Home Depot
by
  • Verified Purchase
  • Recommended
The store was organized and clean. Using the store app i was able to quickly locate exactly what...
The store was organized and clean. Using the store app i was able to quickly locate exactly what i needed.
by
  • Verified Purchase
  • Recommended
Me and my wife came in to the store last night looking for a washing machine and found the one we...
Me and my wife came in to the store last night looking for a washing machine and found the one we wanted and whent to go find a employee to help us we ran into randy in the flooring department and he was very helpful and friendly and told us that the washer we were wanting wasn't kept in stock. So I come in the next day with my grandmother and randy instantly recognize me and was very happy to see me back and he helped get the washer order for me even though it wasn't his department in doing so he was very friendly and courteous.
by
  • Verified Purchase
  • Recommended
This store is overall friendly and extremely customer service oriented. Sometimes you may have to...
This store is overall friendly and extremely customer service oriented. Sometimes you may have to wait a few not because someone is just hangin around but with a customer. For example. you may need help in plumbing and can ask a question to someone in wood and they will leave their department to assist. I love that type of service. The managers, Diane and Lisa are just Precious commodities. Randy in flooring is so easy to work with it. I highly recommend this store to everyone
by
  • Verified Purchase
  • Recommended
Since moving to Shreveport, this is my go to store.Janet and Daphne have helped me many times as ...
Since moving to Shreveport, this is my go to store.Janet and Daphne have helped me many times as has Debbie. Bamboo flooring , lighting, shower doors, faucet, commode, handles, etc all have been there for me.Decking was well priced and looks great in my back yard.Those folks are also terrific. The entire store staff has been great to me for years.
by
  • Verified Purchase
  • Recommended
GREAT STORE AND WONDERFUL EXPERIENCE
GREAT STORE AND WONDERFUL EXPERIENCE
by
  • Verified Purchase
  • Recommended
Excellent customer service in two different departments and checking out! A rarity these days and...
Excellent customer service in two different departments and checking out! A rarity these days and we were so pleased !
by
  • Verified Purchase
  • Recommended
Store was clean and employees were helpful and easily reachable. Great store!
Store was clean and employees were helpful and easily reachable. Great store!
by
  • Verified Purchase
  • Recommended
Excellent
Excellent
by
  • Verified Purchase
  • Recommended
The store has signs for everything you need, making it easy to find. If you can't find something...
The store has signs for everything you need, making it easy to find. If you can't find something, they are on the floor of the entire store, to assist you. The employees are not only friendly, but they make you feel like a part of the crew. They talk and joke with you. I just love shopping at this store.Plus it's fully stocked, neat and clean.
by
  • Verified Purchase
  • Recommended
The associates at this store are always friendly and ready to help!!
The associates at this store are always friendly and ready to help!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 552 reviews

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Sun: 8:00am - 8:00pm

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Tool & Truck Rental

(318)752-6402

Pro Service Desk

(318)752-6400

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm