#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(318)861-5400
Tool & Truck Rental(318)861-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
110 E Bert Kouns Industrial Loop
Shreveport, LA 71106
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Customer Store Reviews

  • 4.7 out of 552 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (552)
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Showing 1-30 of 552 reviews
I used to have a problem with finding an employee to help me. They are everywhere now and very ...
I used to have a problem with finding an employee to help me. They are everywhere now and very helpful. Had everything I needed for this little job in my yard. Great quality of items also and for it being the type of business, very clean.
by
  • Verified Purchase
  • Recommended
friendly service
friendly service
by
  • Verified Purchase
  • Recommended
We purchased four white rockers. The price on the shelf did not match the sku number once we chec...
We purchased four white rockers. The price on the shelf did not match the sku number once we checked out. Rebecca, the cashier was very helpful and friendly getting this discrepancy resolved. The other associate who assisted her was just as friendly, patient and helpful.
by
  • Verified Purchase
  • Recommended
This store is clean and has safety standards above it's competition. I usually find exactly the p...
This store is clean and has safety standards above it's competition. I usually find exactly the product I go there for. I do hate they no longer carry MinWax stains and products but Home Depot is still my favorite home improvement store. The associates are always helpful and friendly.
by
  • Verified Purchase
  • Recommended
Great selection of products and a nice looking store, but during COVID you can't use the self ser...
Great selection of products and a nice looking store, but during COVID you can't use the self service registers to check out because they require you to handle a scanning gun that the previous customer just handled, and nobody with Home Depot is sanitizing them in between customers. If they would just provide alcohol wipes, I would gladly do it myself because self service registers are much quicker than waiting for the ONE and only cashier.
by
  • Verified Purchase
Very nice and friendly... store was neat
Very nice and friendly... store was neat
by
  • Verified Purchase
  • Recommended
Went to get lumber and had to move carts with online orders. This is not the first time I’ve had ...
Went to get lumber and had to move carts with online orders. This is not the first time I’ve had to do this. As 5/1/2020 I am no longer a patron of Home Depot. I hate it because it is less than 20 minutes from my house. I will drive the extra 20 to go to a competitor.
by
  • Verified Purchase
1 found this review helpful
Online ordering and curbside delivery at the store on Bert Kouns in Shreveport was very helpful a...
Online ordering and curbside delivery at the store on Bert Kouns in Shreveport was very helpful and made me feel much safer than having to enter the store during the coronavirus outbreak.
by
  • Verified Purchase
  • Recommended
Went to get lumber, but could not get to what I needed due to carts (30-40) loaded with lumber an...
Went to get lumber, but could not get to what I needed due to carts (30-40) loaded with lumber and other items in the way. Went to Lowe’s and got it and they helped me load it.
by
  • Verified Purchase
Neat and clean store.
Neat and clean store.
by
  • Verified Purchase
  • Recommended
I like the easiness of this store.
I like the easiness of this store.
by
  • Verified Purchase
  • Recommended
STORE HAD VERY GREAT SERVICE AND A VERY HELPFUL STAFF
STORE HAD VERY GREAT SERVICE AND A VERY HELPFUL STAFF
by
  • Verified Purchase
  • Recommended
Store was neat & clean, person in paint department was very helpful and knowledgeable about produ...
Store was neat & clean, person in paint department was very helpful and knowledgeable about products in store.
by
  • Verified Purchase
  • Recommended
Manager was supposed to return my phone call with a resolution for the delivery but it never happ...
Manager was supposed to return my phone call with a resolution for the delivery but it never happened so I had to cancel the whole order and get it from a different company
by
  • Verified Purchase
Great Store!
Great Store!
by
  • Verified Purchase
  • Recommended
Great personnel, always ready to help you find what you need.
Great personnel, always ready to help you find what you need.
by
  • Verified Purchase
  • Recommended
The Home Depot store on Bert Kouns in Shreveport, LA is always stocked with what I need & always ...
The Home Depot store on Bert Kouns in Shreveport, LA is always stocked with what I need & always has someone available that is knowledgeable in the different specialties.
by
  • Verified Purchase
  • Recommended
Great job!
Great job!
by
  • Verified Purchase
  • Recommended
This store is a friendly place to visit.
This store is a friendly place to visit.
by
  • Verified Purchase
  • Recommended
Employees are so helpful and super nice. I can get my shopping done easily and quickly. Thank you...
Employees are so helpful and super nice. I can get my shopping done easily and quickly. Thank you Home Depot#
by
  • Verified Purchase
  • Recommended
The prices were excellent.
The prices were excellent.
by
  • Verified Purchase
  • Recommended
Excellent Customer Service and Cashiers friendly and helpful.
Excellent Customer Service and Cashiers friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store was very clean and stocked well!
The store was very clean and stocked well!
by
  • Verified Purchase
  • Recommended
Had a great experience today in paint. Greg was super helpful and went above and beyond to create...
Had a great experience today in paint. Greg was super helpful and went above and beyond to create a custom formula to get the exact color I needed.
by
  • Verified Purchase
  • Recommended
A great place to shop. Associates very helpful.
A great place to shop. Associates very helpful.
by
  • Verified Purchase
  • Recommended
Good!
Good!
by
  • Verified Purchase
  • Recommended
Great experience
Great experience
by
  • Verified Purchase
  • Recommended
This place not only sold me a used product and didn’t do the right thing by replacing it... I als...
This place not only sold me a used product and didn’t do the right thing by replacing it... I also stood around in the floor department for assistance to try and purchase carpet for 15 mins the guy told me he would be right back to help ... and didn’t come back!
by
  • Verified Purchase
Nothing short a great experience each time I visit which is weekly. From the pro side to the gard...
Nothing short a great experience each time I visit which is weekly. From the pro side to the garden center everyone is polite and knowledgeable or they locate someone who is to help me get in and out of the store . Nice atmosphere. Clean store .
by
  • Verified Purchase
  • Recommended
Professional, knowledgeable and courteous staff. Attractive displays. Easy to navigate. Great ...
Professional, knowledgeable and courteous staff. Attractive displays. Easy to navigate. Great bargains. From top management down-customer friendly.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 552 reviews

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